Called before Super Bowl at 4:20 & was told in 20 Minutes I…read morewould be picked up. 35 minutes later when I called again was told driver waited for last rider at drop off. Fine, I was going less than 7 miles and gave myself an hour & 10 minutes. However, I got there 10 minutes late. Plus, it was $22 vs $17 quote from Uber. This made me to use the Uber app.

Looking for a ride to St. Louis Lambert Airport from St. Charles MO County? Forget these people…read more The website reservation system is faulty, and the dispatchers are rude. I attempted to get a ride for a business trip and contacted these folks for a ride to the airport. Forget it! I won't waste another minute trying to use this service.

The cities change but cabs stay the same. Kind of. St. Charles Yellow Cab is a typical cab company…read more You call, they pick you up and take you some place. Nothing special. They do take credit/debit cards, but in my experience the cab drivers don't have card readers set up and rely on the old sliding imprint method. But they've always been prompt the couple times I've used them, which is great.

Supposed to be open 24 hours. Nobody answers the phone…read moreEVER. Ridiculous. VERY POOR service.

No one answered the phone when calling for cab ride transportation to the airport. My wife then…read morebooked a cab for a 3:15 AM appointment online. We waited until 3:35 AM and no cab showed to pick us up. We then had to drive our personal vehicle and pay for parking at the airport, so we didn't miss our flight, as we were going on vacation. When calling Ace Cab when back home, they said that the online service is only for daily rides to go back and forth from work. All of our info. was in their system, and we were even given a confirmation number. I think they are a poor excuse for a cab service, and we will not be using them anymore. I think everyone should be wary of using them as well. I give them an F for failure to resolve our issue.

I had a very rude driver who started the meter without me being in the car. Also he waited until we…read moregot all the way to my destination then decides it appropriate to tell me he doesn't take cards. Cash only. He tells me that he will drive me to an ATM to which I ask if he will be charging me and he doesnt respond. So I assume that its a no. He did charge me. I was very upset so I called the dispatcher and she said he was aloud to do all of that. So my question is how are they able to get disaplined??? If there was a way I would have given 0 stars. He needs to be fired! I am out $8 bc of that jack ass

I'll start with the positives: The car service was on time, the car was clean, and the driver was…read morea safe driver. However, the website was very misleading. I booked a SUV for my boss and I on a business trip. Per the website, I was expecting the black SUV with black leather interior and our driver to be dressed professionally. What I got was a tan SUV with tan cloth interior and a driver wearing a bomber jacket with dog hair on it. And as I was waiting in the car while my boss was in a meeting the driver was taking calls to schedule trips, extremely unprofessional. I would not recommend this service if you are using it for professional purposes, however, if it's a more casual trip then it would be fine.

I generally use a different car service but I thought I would try this because they had a $20…read moreairport transfer deal on Living Social. I will be going back to my other car service. They were not on time - I called about 10 minutes after they were supposed to be there and they said "oh sorry, we didn't have your correct address or phone number". I gave them the correct info and the driver showed up about 10 minutes later. The SUV was dirty - had mud/dirt all over the outside of it. Inside was vacuumed but in poor repair. My seatbelt latch was broken and he didn't even bother to tell me until I said something and he was like "oh yeah that happened last night". The drive was fine, but these other problems were not good and I would not recommend them to others.

I recommend Premium Transportation Services for Limo Service…read more My trip was a bit more complicated and rather than depend on an ad hoc service, I made arrangements with Premium. I arrived on an Amtrak train mid-day and needed to go to the airport (Lambert St. Louis Airport) to meet a relative. The driver advised me exactly what door to tell her to be at for our pickup. She was there and we were able to continue on our way to the final destination. I am familiar with the St. Louis area and have driven the route many times, but I left everything to the driver and he took exactly the right route - most direct and quickest - which impressed me greatly. He was safe and courteous. Even before my train arrived, I received a call from the service wile on the train advising me of the driver information which was excellent. The driver met me at the train station, picked up the relative with me, and delivered us safely to our destination. I was very please with the service. I recommend Premium and would use them again. Highly recommended.

We used Premium Transportation for transporting 4 adults and an infant and they were fantastic!…read more We needed to be picked up at 2 different terminals in St. Louis and transported to Chesterfield, MO. He was ready in the terminal to assist with the luggage and brought us right to the other terminal in time to pick up the other family members and their luggage. I definitely recommend Premium Transportation Services for your Limo Service!

Dependable, Kind, punctual . Always use Axel whenever I need medical transportation…read more Service very necessary in my life due to poor health.

A bus for special needs But does not know how to work with…read morespecial needs people. It's a sad joke that these people are responsible for delivering children, but do not know how to work with special needs people at all

Malik provided a fantastic experience on our rides from the airport to the hotel and on our return…read moretrip to the airport. He is professional and personable. The vehicle was clean and first class. I would highly recommend this company. Prices were also competitive.

Amazing, we rode in sprinter limo it was clean ready on time, great driver…read more Will use them again.

My wife and I contacted Janez Luxury Limo on April 24th to schedule a limo in order take us to and…read morefrom our wedding venue. We scheduled two services July 2nd at 2:30 pm (for drop off) and July 4th at 11:00 am (for pick up). We talked to Jane, the owner and operator, personally for the reservation. Jane charged us $95 per way for a total of $190. The agreement was that she would drop us off and pick us up 2 days later. We paid a $50 deposit to secure the reservation. I emailed on June 27th to confirm all the details. Our wedding was on July 2nd. Jane was over 45 min late picking us up that day. The company did not call to tell us they'd be late. We had to call ourselves. When we did call she stated that they had the address wrong and that they went to another street. Jane said she would personally come to pick us up and she would be there in 10 min. She arrived within the 10 min and apologized for being late. We ended up having to put our own luggage in the car and when we entered the limo it smelled like cigarette smoke. We ignored it and when on our way to the wedding venue. We paid her the remaining deposit due of $140 before she departed. On the day of our pick up, July 4th, we called Jane to confirm our reservation details and she didn't not answer. A few minutes later she called and left a voicemail and texted us to call her back. We immediately texted back and said we just wanted to confirm our pick up details at 11 am. She replied and said, "ok perfect". We got a little worried when the limo wasn't here a few minutes early. We waited for 15 min then called to ensure the limo was on the way. No one answered our call so we sent a text to the number she texted us from. We still didn't receive a reply. We called and texted on our two phones multiple times and she didn't answer or reply back. Because we are in a very small town and it's July 4th, all transportation is halted. We called several other limo companies, taxi services, the local trolly service, cal rental services, etc and no one was operating today. We finally found a company that dropped what they were doing to come pick us up. We sat outside in the July heat for over 3 hours waiting to finally get in our car from a competing limo service because of the predicament Jane put us in. We remained calm and respectful during the entire event and did not give Jane a reason to treat us like this. In fact, when she dropped us off at the wedding venue, she commented on how calm we were and asked, "Are you two always this calm?" Jane left us high and dry on July 4th on our way home from OUR WEDDING. We do not recommend her services and will be pursuing legal action if she does not reimburse our $95 for the trip home.

From the owner: Jane'z Luxury Limo is offering clients throughout Lake St. Louis and the surrounding area quality…read moretransportation services. Great service begins with great people and real experience which is why we put so much into choosing the best people to join our team. You'll always have a driver who knows punctuality, safe driving and customer service inside and out. We aim to not only meet your needs, but also exceed your expectations of what a Limousine Service can be.