You need to know there are care problems here related to insufficient staffing and management…read moreignorance. The facilities and amenities are beautiful, the meals are great quality, and for this the residents pay a high cost. But the high cost is not reflected in the actual care provided for more fragile and dependent residents. Despite the service being advertised as being able to meet enhanced supportive care needs, the management has insufficient experience and expertise to understand what those actual care needs require in terms of staff and equipment. This is sadly not uncommon in elder care, but here it is pronounced. Staff advocate for better care, such as basic medical and first aide supplies, as well as more regulated nursing staff, but concerns often go unheeded. There is a culture of secrecy; if you speak up as a member of staff, you are likely to be targeted for trouble. Canterbury has a hard time keeping quality nursing staff for a reason. This all means that the most at-risk and medically delicate residents are not getting the care they need in a timely manner. One of the consequences of this is bedsores. No one should die of a septic bedsore. Another is if your loved one sustains a fall, it might be quite a while until a nurse gets to them if the nurse is busy elsewhere. Yes there is an Registered Nurse working 24/7, but that RN takes care of over 300 people at a time. It can take 10 minutes to get from one side of the facility to the other. There is little time to really provide CARE, there is only time to do TASKS. When looking for a home for your precious elders, look beyond what is visible, talk to the staff, ask around. The staff here are trying their best, but they are not well supported, which is always risky for residents.

Excellent quality, reliable and trustworthy care. Attentive and friendly staff and good…read morefacilities. Operates on the non-profit philosophy and it shows. Good long history of church principled compassionate care. Money is well spent.

I am the author of the lengthy comment on Boardwalk Centre, while the plumbing issue, is still with…read moreus; I must say this is fine and very nice place to live. The hot/cold water delivery in the shower/tub is more of an inconvenience but otherwise Boardwalk Centre should be on your list to checkout. Like I said maintenance is timely and well done. The Lobby is well maintained. I have earlier renewed my lease until later 2026.

The office is not private, you can hear conversations clearly on the other side of the wall. I…read morefound Dr. Tsang to be inattentive and lacked warmth. I did not feel he offered any information or self-care options for my foot conditions; but he did offer his $498 dollar orthopaedic insert. Our appointment felt like 5 minutes, quick in and quick out, I felt a little surprised and confused as to what my foot conditions are and what options I have. I would not recommend this clinic for any of your foot needs. I don't normally write reviews, perhaps it wasn't a good day for him or I wasn't an ideal patient, not sure ... but not happy with my care.

Amazing staff! They are very caring and attentive! The meals are on time and tasty. The rooms are…read moreclean as well. Not much in the way of rec though.

So happy to be able to run by this Dynalife on my way into work to drop off tests done at home…read more Small waiting room but I wasn't staying so it was perfect for me. As mentioned by other reviewers, if you're going to come here for tests it's a good idea to book online ahead of time to beat the rush. Located in the same complex as Safeway and Outback steakhouse. Fast and efficient drop off with no issues. (PS they now open at 7am, they previously opened at 9am.)

My first time here! As soon as I walked in, I saw a bunch of people were sitting down in the…read morewaiting area. Nobody was sitting at the front desk. There were clear signs stating to wait for assistance. It was kind of awkward just standing there but eventually a lab lady came to help me. I booked an appointment online a few days ago. I arrived about 10 minutes prior to my appointment. The lab lady took my lab requisition and asked me to wait. She said I wouldn't have to show my ID (I used my driver's license to confirm my identity) until my blood would be drawn. I heard a client in the waiting area, complaining about how slow the lab was and how it didn't make a difference if you made an appointment or not. This was not my experience. I didn't wait long at all! I was in and out within 30 minutes or so. The lady who drew my blood said they try be within 30 minutes of a booked appointment time. Not a bad first time here!

I think they are trying really hard, but it feel it lacking a bit…read more I've been visiting my elderly here for 5 years. The rent goes up every year. It's slightly more than what she collects for a pension. The meals are provided and they are pretty good, but sometimes they are just awful. The staff is very friendly and capable, but when I reported my elderly's diamond ring had gone missing, I got no help. No response. I called for a case conference for my elderly and it was held without me. I wasn't invited. I'm the ONLY kin. I should have been called. Especially due to a hearing issue for my elderly. One day, I lucked out and walked into her room for a visit while the coordinator was having her yearly client conference. I had lots to say and I felt I was heard. The security is lacking. Guests are required to buzz in, but many just walk in. There is some free parking, but often full. I have to pay for street parking. It's pretty clean and cheery, but the thistle grows wild outside. They put on daily programs and invite a podiatrist monthly. There is a chapel on the 2nd floor which doubles for a fitness room and community centre. The weekly room cleaning they provided is barely sufficient. I'd probably be OK with living here in my 90's. I'd just let things roll off my back.

Wonderful care , beautiful interior and wonder all around service. It's played out very nicely and…read morespacious. The care of the seniors is next to none.

The therapist at the Capilano location was wonderful and specific. I appreciated that. My only…read morenegative feedback so far is that the receptionist interrupts the session (twice in the 45 min session) to remind the therapist his next client is waiting. There are discreet ways to do that, and therapist most times do not need reminders. It felt I was being rushed out and my appt was booked for an hour.

Leading edge Royal Glenora Club is all about making money and if you want competent and ethical…read morecare this is not the place to be. Leading Edge has no accountability and has exceptionally poor customer service. If you want to not have a competent assessment and not just waste your time as well as money this is the place to NOT go. Any happy patient must have an unlimited bank account. It is a sad place and people like this are allowed to take advantage of people when they are vulnerable.

I have come to Dr. Limmany a few times throughout the years and every time he has been so…read moreprofessional, knowledgeable, personable, and kind. He's probably the best and kindest doctor I have ever had!

On my first visit, I found Dr Meng Limmany to be approachable, professional, and that he takes the…read moretime to examine the patient properly. Unlike so many podiatrists, he is not in the business of pushing high priced custom orthotics with huge markups. He recommended orthopaedic socks, and over-the-counter orthotics that can be obtained at any number of stores, including Amazon. He prescribed an ointment for my feet to take down inflammation, and so far, after the first couple of weeks, the results have been remarkable. I will be following up with him in another couple of weeks and give an update to this review if there has been any change in my rating.