I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

Excellent customer service, price, very knowledgeable and were able to resolve the sensor problem…read more It was a 45 min drive but totally worth the effort. They have my trust and business. Thanks

Mom and pop shop - honest and very reasonably priced. Supporting local business is a plus.read more

I've had the pleasure of using this company for 2 repairs now. I can't rave enough about the…read morequality of service, timeliness of the repairs, and most importantly the price. The owner Marc is as good as they get. I will not use anyone else, and I recommend you do the same.

Not to be confused with Audi Sewell North Houston, customer service was not there. First time ever…read moregetting body work done on a car and they did not make the experience a pleasant one. Rates are higher than other body shops which I knew going in. Went for convenience but would find another body shop if I had more time.

You will never get the insurance company and Sewell Collision North Houston in agreement regarding…read moreestimates. You will get caught in the middle of the fire and they will rip you off. Had to take our car out of it to get repaired at a reputable shop for a reasonable price. Btw, they charge for estimates. Stay away from the Sewell scam!

I came in at 4:00pm because the door on my Range would not open. It took about 15 minutes for them…read moreto look at my vehicle an give me an estimate along with photos of what was damaged inside the door panel. They needed to order some parts and I could come back after the part needed came in. I work out of town during the week so it would be another week or so before I could get back in. Jimmy (my hero) told me to wait a moment while he checked some things. He was able to get the part from the dealer and found a technician willing to stay a little later to complete the repair. There were no additional or hidden costs and I am extremely satisfied with Jimmy and AutoNation Collision Center.

The customer service here is tragic I paid cash for my part and was told it would take 4-5 days for…read moredelivery fast forward 3 weeks and nothing I went up there to speak with my service manager (Ms. Rodriguez) and she was off and I left a message to have her to give me a call the next day to get an update, a week later and I still haven't heard anything from her/them this is the worst customer service I have ever seen.

What a terrific team! I took them my Tundra that had a couple of pretty ugly dents - the team at…read moreJust A Dent performed some magic and made them disappear. These folks take pride in being masters at their craft. Pricing was very fair, no surprises. They were friendly, courteous, and communicated very well - five stars! I'll definitely use them again and would recommend them to friends and family.

they get the job done but expensive. there are more competitive option at almost half the price in…read morethe Spring area

Being a newly single woman makes it a little scary walking into an auto repair shop after hearing…read morehorror stories of how these kind of establishments often try to take advantage of naive women. After shopping around, I realized that Mr. Balljoint would be my go-to for auto maintenance and repair. Right off the bat their customer service was second to none. They treated me like a person instead of "just a woman." They were honest and upfront and didn't try to knock my head off with a bunch of work I didn't need. I was completely impressed by their professionalism and them taking the time to explain things and making sure I understood what was going on. They have earned a customer for life. Highly recommend this place to anyone looking for honesty, professionalism, quality work, and decent pricing!!!

I have been dealing with mr ball joint for two years and mike is the best mechanic I have dealt…read more....they are professional and if there is a problem Vic will make it is right..... I would not take my vehicle anywhere else.

Amazing service at smiley bodyshop. Brought my car in after an accident and it looks brand new…read more Super professional team, great communication, and finished ahead of schedule. Paint match is perfect. Highly recommend in Humble, TX!

I used him bc he was recommended after my car was rear ended. he was paid with insurance money for…read morea terrible job. you can see the spray paint on the bumper where they "replaced it" almost gave me my car back without the back license plate, he had to find it when I said something. also I have no reverse lights after he gave my car back. Had my car for about a month for a few days work. Couldn't get ahold of him to pick it up. I wish I used my insurance recommendation instead of him.

I chose this location out of many because of some of the reviews being decent. I gave two stars…read morebecause the issues were corrected and management got involved. The communication through the process was nothing as promised. I was told I'd get contacted along the way of repair and updated date of completion, that didn't happen. I got the call once my vehicle was ready. When I arrived to pick up my vehicle it was horrible. The damage looked like it had been smoothed and painted over. My door panel was completely loose and when I touched it, the plastic pieces fell out. This was on the damaged, repaired door. Quality check was not done once my vehicle came out of shop. I had to leave my vehicle for 3 extra days to get the job done right and even when I arrived and reinspected it was still not as promised. Customer service is not priority here! I appreciate them waxing my vehicle upon completion and finally getting it right but it took a couple times. this is a preferred shop for major insurance companies, but that needs to be reevaluated. For insurance companies to give them as a preferred choice I feel like it's not worth the back-and-forth up and down the highway. I wasn't happy. I was just OK.

Spoke with a Shane K.a Service Advisor. Super nice guy. Very knowledgeable. Mr Shane seemed…read morecaring and took the time to explain everything that was going to be needed for my car. Mr.Shane even was willing to work with me if I wasn't able to pick up my veh once it was ready. Thank you for all your help! We need more people that really care about customers! Thank you again Mr Shane!

What is the worst grade you can give? After our vehicle was hit we were referred here by the other…read moreinsurance company and they did a shit job. Did not inspect, did not fix, tried to pass off duck tape as a fix and then when questioned the manager got belligerent and rude. DO NOT GO HERE!!!

Worst experience at a Collision shop. Estimator helping me was Max. Everyone there looked miserable…read moremainly the office lady and Max. I was not being updated regularly and had to call in order to get an update. After all the non-updates my car was totaled. When I went to go pick up my keys and vehicle he just gave me the keys and walked away unprofessional.