I called Dewayne at Appalachian restoration after buying an investment home. Little did we know the…read moremold issues were more severe than we thought. Dewayne was able to provide us with the estimate of how much it would take to treat the mold issues to go forward with the sale so we could escrow the estimated amount needed from Dewayne's estimate for the buyer to move forward...

Would definitely recommend! Jamie and Abbi did a great job. Showed up on time, called to confirm…read moreappointment, and took special care to not damage floors and furniture. I'm excited to breath my new fresh air. Thanks

Fast, efficient and reliable crew! They came out the same day that I called and were able to walk…read moreme through the entire insurance process that I knew nothing about! They did the job without being paid first and worked with my insurance company so that I didn't have to pay anything more than my deductible!! 10/10 recommend if you want a company who is going to do the job right

Getting my house back to normal was quick and easy with this crew…read more They were able to quickly identify all the points where there were issues and start the process quickly. Shout out to Brandon, Tom, Joe & Andrew for their help in starting the restoration process. I am appreciative that they laid down plastic and left my place clean after the start of their work. The reduction in stress once they left was nice to know they are great team players and very professional when they were in my home and left my place as good as they could all things considered.

Lynn at Servpro of Asheville is extremely helpful and polite.read more

Extremely unethical business practices -- Buyer Beware!…read more This company operates in a completely unprofessional and shady manner. They present themselves as a project management firm, but all of the work is subcontracted to unverified, unvetted contractors -- many of whom do not speak English -- making communication and accountability nearly impossible. When problems arise, good luck getting a hold of anyone. They are unresponsive and evasive. Most concerning, they attempted to take advantage of my 78-year-old mother -- just one month after she lost her husband. The original project scope included addressing mold from a leaky roof: removing and replacing sheet rock, trim, and repainting. After quoting the insurance company for this full scope of work, they unilaterally reduced the job to about one-third of the original work -- but still demanded 100% of the original quoted price. Their logic of doing a fraction of the work but charging the full price is not only wrong, it is highly unethical. Taking advantage of a grieving, recently widowed senior is unconscionable. If you value honesty, transparency, and professionalism -- look elsewhere. This company is not to be trusted.

5 stars!! My family and I traveled to Asheville to live and work in an Airbnb for a month. Only…read moreissue is that we wanted to bring our cat Elwood with us and the property owners were understandably worried about the impact for other guests in the future that might be allergic. We were at an impasse and considering canceling the trip. Enter Jake and Elevation Restoration! He took time out of his busy schedule to speak with me and walk me through how a carpet and upholstery deep clean would make the place allergen free. He was generous with his time and insights and communicated with me and the property owner to allay our fears. We went ahead with the trip and as promised he and his crew were there to make the place fresh and new - no trace of dander or indication that a cat had ever been there. Amazing job!! Elwood thanks you so much!

I highly recommend this business as they stripped my hardwood floors that had years of wax and dirt…read morebuildup and resurfaced them to a glossy finish. It looks like I have new flooring now. The price was reasonable and it was all done with a one day turnaround. Very pleased with the service and the owner Jacob who was very knowledgeable, nice and professional

Mary Palermo and the Rainbow team are outstanding! They are quick, efficient, and easy to work…read morewith. Their compassion and understanding sets the apart from the competition. I would highly recommend Rainbow Restoration for your remediation, cleaning, and crawlspace encapsulation needs!

From the owner: Since 1981, Rainbow International of Asheville has been at the forefront of residential and…read morecommercial restoration services. Whether you need water damage restoration, fire and smoke damage restoration, odor removal, or mold remediation, our team of professionals is on-hand and ready to serve you 24-hours a day, seven days a week. Our team of dedicated professionals is trained and fully certified by the International Institute of Inspection, Cleaning, and Restoration Certification (IICRC). We are a proud franchise member of Neighborly Brands and stand behind the Neighborly Done Right Promise: If the job is not done right, we'll make it right. Call us today for all your restoration needs!

Restoration Carolina was amazing during the entire process to mitigate and repair the water damage…read morefrom a leak that damaged both floors of my home. Their estimators and contracted repairmen were always professional, communicated well, and were on time for every visit to my home. They were careful and clean for the duration of the project. This was my first time dealing with water damage and they walked me through the whole process, answered my questions, and made me feel comfortable / got consent for everything they needed to do. They got everything done in a reasonable timeframe, especially considering how backed up home repairs are in this current market. They also worked directly with my insurance company for financial coverage. I would highly recommend them!

My Mom had some insured water damage at her lake house outside of Brevard, N. Carolina . She…read morecalled this company and they came out and did an estimate. She hadn't heard back from them . She called and he was very nice and said that he had sent an email some time ago saying he was too busy to do the job. Which makes me wonder why he ever showed up in the first place to make an estimate . She needs the estimate for insurance to close. So, when she asked him for an estimate he stated that it would take Him a few hours to write it up and he would have to charge her. I can't imagine why it would take hours to write up an estimate for a few sheets of paneling w baseboard in a hallway, and baseboard in 2 bedrooms and 2 closets w paint would take so long

The crew came out quickly & inspected the areas, then proceeded to take immediate action. The…read moreworkmanship & expertise of Dylan & his crew was truly outstanding, & I'm so appreciative! They & the office were with us through every step of the process, kept us updated, & clear in communication. I'd gladly refer you! Thank you!

Amazing fast response when called... very knowledgeable and hard workers. Helped resolve a…read moredifficult situation and made a terrible day better knowing they were working to fix it.

Home Again Restoration did a world-class job putting our house back together after Hurricane…read moreHelene. The prompt attention by Nick and his crews contributed mightily to our mental health during the painful recovery process by doing what they said they would do, when they said they would do it. Nick and his crews deserve maximum praise for being CONSISTENT: consistently reliable, consistently accessible, consistently competent, and consistently professional. Nick did everything he said he would do and, in some cases, when it worked to our benefit, he did more. Throughout the entire process he answered his phone, returned calls, showed up as planned, and did work so well that today we cannot tell what had been damaged by the storm. Add to this that Nick is a genuinely nice person to work with. We could go on and on describing the many challenges we faced -- and the way Nick and his crews met them with complete professionalism -- but the story would become repetitive, because all that we would write would say the same thing: Home Again Restoration is exceptional! Thank you, Nick, and thank you to your crews. Well done!!

Home Again Restoration did mold remediation for our new home. We had extensive damage in our crawl…read morespace. After giving them a call, Nick, the owner, came out the next day to quote removal. Home Again was also the most thorough with their assessment according to our inspector and was the most reasonable pricing of 3 quotes. They completed the work within days, with no issues since. We were so happy with their work. that we also just used them to install a handicap accessible ramp in our garage. Nick and his team were punctual and completed great work. They listened to our needs and the ramp looks great and suits our specific requests.

My home experienced some water intrusion in the basement with Tropical Storm Helene…read more No only did I get an extremely quick response to schedule my quote... But Joshua did the most amazing job on my home!! He not only took care of the remediation, but we're currently discussing options for trim work in my basement. The value for the expertise is unmatched. I would definitely recommend Center Line to anyone!

A master of detail! Josh and his crew take care and give you a quality result. I had a few special…read moreunusual projects and he was happy to take care of them for me. Also, he's reliable as well as honest. I really appreciate that.