Great place with a low-cost windshield replacement. Highly recommend this shop in Laredo TXread more

My van was in the shop for almost a month I was patient they would tell almost ready they never…read moretouched mi vehicle they lack personal and the worse part they lie In you're face

Good personal and well experienced & reasonable pricing . Delivery in the mines road area. Good…read morecustomer service

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Do not even attempt to go to this shop. They have poor customer service. They supposedly order…read moreparts yet don't arrive. They schedule appointments but aren't prepared to install the part(s). I wish I would have seen the reviews in advance. One star is being generous considering they waste your time and are rude to customers.

I had a very poor experience with Virlar Automotive Group in Laredo. The pricing was changed…read moremultiple times without explanation--first quoted at $130, then increased to $420 the same day. When I asked for a breakdown of the charges and clarified that I only wanted one part instead of two, they refused to explain the pricing or provide details. When my father went to pay, he was not given a receipt and was told they "Don't provide receipts," which is very concerning. The vehicle was dropped off at 9:37 a.m., and by 2:43 p.m. we still had no update. Despite being told I would receive a call back and that I could check in at 2:30, no one ever contacted me. When I called to simply ask whether the car would be worked on--since I was going out of town--the staff member I spoke with was extremely rude, dismissive, and unhelpful, Condescending stating she didn't care about the situation and telling me to just come pick up the car. The manager also provided inconsistent information, including giving his name incorrectly more than once. Her behavior took me out of character; it made me ill to the point of shaking. Overall, the lack of transparency, refusal to explain charges, no receipt provided, poor communication, and rude behavior from both management and staff made this a very stressful experience. Customer service was completely lacking, and I would not recommend this business based on how this situation was handled. They do not deserve 1 star.

This location is A1 is far as I I'm concerned!! I have been…read morein here for a couple issues & both times 2 years ago & recently 7/4/23 The problems with my truck was promptly repaired in A fast timely manner The service staff is the best I have ever encountered in all my years of driving @ freightliner anywhere.. I would recommend this location to anyone..

NO ISSUES HERE!! Got is going pretty quickly for being a dealership! Have seen not a single…read morepositive review of this place when looking them up, everyone complained of extremely slow waiting times, we had no choice but to come here TA couldn't fix an EGR valve, can't drive to another city either. They have a small lounge area, but they do not allow pets, which I find annoying, most us drivers have a pet or pets with us on the road, they can't expect you to sit out in the 95 degree weather with your pet., but thankfully they allowed us to bring our pets inside, as long as they were in there carriers, (small dogs) A good variety of hotels down the road, there's a few that will come get you, taxi ride isn't awful, under $20, most hotels are under 4 miles away. Day 1: got here 1pm, waited until closing and had to leave so stayed at Pilot, 5 trucks ahead of us at this point Day2: got here about 7:50am, told only 1 truck ahead of us, got pulled in about 5pm. Close to 6pm they tell us they will be able to have the truck ready to go on about 30 min! They close at 7 so we were very thankful and excited they were going to have us done by closing! Really don't see why Google reviews all the people that reviewed left poor ones, I guess it depends on exactly what is wrong with your truck/vehicle, if parts need to be ordered and how many other trucks are ahead of you! Staff here is pretty awesome too!

Javi was a whole lot of help for me today, I am leaving out of the country and need to ship my car…read more A day before I need to ship my car out my light bulb goes out. He helped me put the light bulb in the car which was an extra step on customer service.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Absolutely the worst place to go to possible. To have the rush name on it , they should be…read moreashamed. The service advisor lied and said my truck wasn't there for a week. I had to show up and verify that my truck wasn't there, and he still lied and said my truck wasn't there. He said that I had five trucks ahead of me , then he said I had 30 trucks ahead of me. That did not start trying to do anything with my truck until I called corporate. I was charged for things that they said they did that did approve the work for. The communication was terrible, and did not have any emails that would keep me informed. The cut our belt and said it was not on the truck. We had a replacement belt sitting out in the open that they said they could not find. The shop foreman then told my co driver that he was going to tear the truck up looking for it and charge me for it. The shop foreman made good on his threat by charging more money and our bunk was a mess. They intentionally over charged approximately 3,000 for the work done and when service over heard me on the phone with corporate, then the service writer immediately changed the cost to approximately under two thousand because they new they were wrong. I still had issues with my truck afterwards because of the terrible job they did fixing it. I still was charged for items that I never approved or new about even with the correction made to bill. They are prejudice against black and white people. I also have documentation and pictures of how they tore our truck up. The service writer with the tattoos threatened Ezekiel due to him calling corporate. The work had to be redone. Laredo also punctured our flex pipe to our turbo causing loss of power to our turbo. The customer is Ezekiel Sherrod with Qualiy carriers.

From the owner: Rush Truck Centers - Laredo is a medium- and heavy-duty commercial truck dealer in Laredo, Texas,…read moreselling new and used Peterbilt trucks and Blue Bird and Micro Bird buses. This location provides parts and service solutions for all makes and models of commercial trucks and buses, as well as mobile service and same-day Xpress Service repair estimates and preventive maintenance. And all Rush Truck Centers locations offer customizable Maintenance Plans to help you manage the ongoing expense of maintaining your vehicles.

First of all the guys don't care providing good care the front desk and the very young pseudo…read moremechanics ... I ask to get me a diagnostic the guys told me it was my alternator and it wasn't, it was just terminal post from battery been loose they made me spend 650 plus a night in laredo and hotel expenses for nothing and that not it tho, the new alternator was not properly installed screws where sticking out and grind off the belts inside luckily i was able to make it back ... I repeatedly ask to double check everything the first time and when I came back ... The next day my car was was doing exactly same thing and then all the dashboard ligth came on and also it was choking like if it was out of gas ... to make a long story short they didn't plug the wiring back correctly i let the them seat on the of the engine ... i had to pay to have all that corrected then they left some bolts loose from engine mount ... after I told them to take their time repeatedly to do the job ,they just ignored me. And it was too much ... i really wish I get some of what I expend reimbursed

I took m my car in for a tune-up. It was just running a little rough. They charged me two hundred…read moredollars more. Two hours later I'm driving down the road and not only is it running rougher than before, the car stops running in the middle of traffic. I limp my car back to the shop for them to fix the problem but in the end, they threw up their hands and said there was nothing they could do, and then tried to blame me for it. Now my car won't run at all. I think What they did here is criminal.