Had a international 4400 that would not start. They gave me a quote for 7-8k. Basically they were…read moregoing to throw every part that could be the problem at it. Having learned my lesson with them a time before I had the truck towed to Corpus. A couple hours after dropping the truck off in Corpus the truck was ready. Problem was a $200 sensor that was not one of the parts Rotex in Laredo was going to "throw" at it. Rotex charged me a fake diagnostic fee of $500 that I think should be refunded. I've left multiple messages for management to call me back to no avail. I never had much luck with mechanic shops in Laredo but this one is the worst.

Had my truck for a week on ac and electrical issues will post a update the truck is a 2015 barely…read moreover 100k miles

Absolutely the worst place to go to possible. To have the rush name on it , they should be…read moreashamed. The service advisor lied and said my truck wasn't there for a week. I had to show up and verify that my truck wasn't there, and he still lied and said my truck wasn't there. He said that I had five trucks ahead of me , then he said I had 30 trucks ahead of me. That did not start trying to do anything with my truck until I called corporate. I was charged for things that they said they did that did approve the work for. The communication was terrible, and did not have any emails that would keep me informed. The cut our belt and said it was not on the truck. We had a replacement belt sitting out in the open that they said they could not find. The shop foreman then told my co driver that he was going to tear the truck up looking for it and charge me for it. The shop foreman made good on his threat by charging more money and our bunk was a mess. They intentionally over charged approximately 3,000 for the work done and when service over heard me on the phone with corporate, then the service writer immediately changed the cost to approximately under two thousand because they new they were wrong. I still had issues with my truck afterwards because of the terrible job they did fixing it. I still was charged for items that I never approved or new about even with the correction made to bill. They are prejudice against black and white people. I also have documentation and pictures of how they tore our truck up. The service writer with the tattoos threatened Ezekiel due to him calling corporate. The work had to be redone. Laredo also punctured our flex pipe to our turbo causing loss of power to our turbo. The customer is Ezekiel Sherrod with Qualiy carriers.

From the owner: Rush Truck Centers - Laredo is a medium- and heavy-duty commercial truck dealer in Laredo, Texas,…read moreselling new and used Peterbilt trucks and Blue Bird and Micro Bird buses. This location provides parts and service solutions for all makes and models of commercial trucks and buses, as well as mobile service and same-day Xpress Service repair estimates and preventive maintenance. And all Rush Truck Centers locations offer customizable Maintenance Plans to help you manage the ongoing expense of maintaining your vehicles.

Realy really slow mech are very slow and they lie to you to get more business and add more problems…read morethan you initial came in here for bad business practices

Had a great experience at the place, Had a issue it one of my axles on my Trailer. They were able…read moreto get the item fixed cheaper than what I expected and to get me in right away. Downside their facility is very tight and hard to maneuver in with the 53' trailer. Plus side they're willing to help guide you Out of the facility if you need it.