Office staff is horrible. I asked to be called at the end of the day because I work 3 rd shift. So…read moreinstead of calling at 3:30 as I requested(they close at 4) they called at 10:00 am. Thanks a lot!!! I took a sleep aid because I was having a job interview and staff meeting that day and wanted to be sure I was on point. Thus the request for the call back in the afternoon . Needless to say I was groggy for both. All I wanted to do was order a pair of back up glasses. The prescription had not yet expired, which they admitted but they said they recommend I come in. Trying to use up my end of year hsa dollars, that's all. Will not be going back. If you can't comply with a simple, respectfully made request, I'm not interested in giving my business

I made an appointment with this office. Very friendly staff and the eye exam was ok. My issue is…read morethat they said that they were in network with my insurance company and they were not. They called me up and said that I owed an additional $80 because "it was a diabetic medical exam and that it went to the deductible. I called my insurance company and they said that they were not in network and that the billing code was correct. They actually billed the insurance company an extra medical fee, which was rejected because it's included in the coding for the original eye exam. The practice was not in network at the time of my exam and tried to bill me the out of network fee. The other issue is is that the doctor will not give you your paper prescription for your eyeglasses until you buy the eyeglasses from them. I asked the doctor for my prescription and he said that when I picked up my glasses, he would give it to me. I have never had this happen before. As far as my prescription itself, I'm still not seeing very clearly.

I had a great experience at Enfield Eye Care Associates. I called with eye pain in my right eye,…read moreand they were able to see me just a couple of hours later. The staff was very friendly, and Dr. Maxwell took the time to explain everything clearly and made me feel comfortable. I really appreciated the quick, caring service and would definitely recommend them!

Dr Divine is professional, thorough and very kind. She pointed out a condition which had been…read moreforming and our ophthalmologist didn't catch it. Specialist and surgery per her referral remedied the problem. We are so grateful for Dr. Divine and the specialist, Dr Frangie.

Dr S listens and helps you find solutions to your vision issues. For years I refused to take out my…read morecontacts, he let me test numerous types until I found the Contact that works for me. He also is very patient with my kids during their eye exams.

I have been a patient of Dr. Squillace for many, many years. Over the years I have gained a high…read morelevel of respect and recognition of his knowledge in the field. Dr. Squillace and his entire staff at Somers Vision Clinic are extremely professional and very customer service oriented. I highly recommend their services to anyone within the area. JimB

I've been a patient here for over 10 year, probably closer to twenty. The one time I forget to…read moreconfirm my appointment until the day of, they decided to cancel it (after they had already moved it because they weren't able to see me). Every year I have to confirm the best number to call is my cell. Every year they get it wrong, and call my home phone. My home phone is not currently working so I didn't get the message they supposedly left. There's not one call to my cell phone in my log. In addition, the customer service when they did call was horrible. Instead of trying to make it right, she kept blaming me for not confirming earlier. When I told her I'd be finding another eye doctor, she didn't even reply. She just hung up on me. Just a warning to others, they will cancel your appointment if you don't confirm!

Went here for the first time as a new patient and it was amazing! Staff are friendly, it was on…read moretime, newer office, nice newer equipment, good environment. Can't recommend enough 10/10

I really do like this place, the doctor is thorough and you can get an appointment pretty quickly…read more However, the only downfall in my opinion is that the eyeglass options are fairly limited.

While the doctor is great, the office staff is not. I received a voicemail today that my co-pay was…read morelate. My appointment was back in April and I received my first statement dated 7/31/2026 with a due date of 8/30/2026. I was further informed that a $50 late fee had been added to my account but they could remove it if settled in the next couple of days. Well it was settled and I am now looking for a new eye doctor. $50 late fee after two days, there is a nine day grace period. Check the laws.

Thoughtful and caring. She asks the right questions and actually listens…read more Overall great human. Front of the house are lovely as well.

I have been seeeing Dr. Basile for over 20 years. She has the knowledge, intelligence, and…read more willingness to solve issues. She is a good listener and responds well. Several times she has reached out to me above and beyond normal expectations. She is dedicated to her profession. PS i love that her first and last names are anagrams.

Positive experience all around. First, the office is very warm and welcoming. Easy check in with a…read morethorough exam. I went there on a Saturday so it was relaxed. Good place to get your exams done. Highly recommended...

From the owner: Located in the heart of Ellington, we specialize in expertly crafted eyewear that combines style,…read morecomfort, and precision. Our services include a full-service optical dispensary, comprehensive eye exams by Eyeconic Vision's Independent Optometrists, and contact lens evaluations and supplies. With Licensed Opticians offering personalized care, we're here to help you see and look your best. Already have a doctor you see and love? No problem. We accept outside prescriptions, too. Stop by or call The Eyeglass Place of Ellington today to discover why we're Ellington's trusted destination for all your eyewear needs and schedule your annual eye exam today.

I have never felt rushed with Dr. Zak. He is kind, thorough, and knowledgeable. Overall a good…read moreexperience.

Dr. Zak is not just a doctor--he's your local optometrist. Right from the handicap accessible ramp…read moreoutside his office, you can tell he cares to make his practice within reach for every person who passes through his doors. His office is like many other offices in Webster: a renovated home. Inside the entrance, there's a quaint waiting room with an aquarium, magazines, photos, and a countertop where reception and officework take place. Leading in, you can view all the glasses he offers--from state-administrated frames from MassHealth, to a selection of modern styles and varieties. Just around the wall from the waiting room is where Dr. Zak helps you get the right fit on your frames and makes sure they are a fit for you. When I went, Dr. Zak made sure to make my visit just as long and informative as I needed. I asked about contact lenses, and he told me how casually I could purchase my preferences online based on my previous prescription. I asked about eyesight concerns, and he helped me realize warning signs that I was lacking. He checked my old lenses and my eyesight and quickly figured I needed little change. Overall, I felt that he knew how experienced I'd been, having gone to optometrists most of my life. But, I felt that he was willing to take as long as I needed, or go as in-depth as I liked, to make sure I felt my eyesight health was being addressed. His receptionist was friendly, though I've forgotten her name, and I've returned many times for replacement lenses from my outside manufacturer. Dr. Zak treated each time with the care of the first, making sure my glasses fit, and that the prescription was comfortable. He wouldn't want me to run out the door as if my new pair of glasses was ready without adjustments. While he's not in his office as much as big chain optometry, I feel that he is always available for help when he can, and is ready to call back like a treasured doctor-patient relationship. Overall, I'm impressed with the care Dr. Zak provided me as a patient, and I'm surprised nobody's reviewed him before, much less provided photos. I'm sure he's worth your trip if you have a choice to go anywhere else.

Always a pleasure walking in and seeing all the new frames in stock. I'm a sucker for Ovvo Optics…read moreand love looking through their selection of frames, if you couldn't tell by my pictures. Came in for my bi-annual eye exam and was thankfully reminded the week before as it completely slipped my mind. Not much change to my script so really made the appointment quick. Pop in, take a look around, and wear your beat self.

I got everyone's joyful EOB from my insurer which was totally gibberish, of course. I went over…read morethis with Monson Optical and, despite my blurry eyes (from the EOB not the glasses!) and my obtuse fuzzy thinking, I came away with a thoughtful and detailed explanation. Take that, Blue Cross!! And the frames she recommended are spectacular, by the way. :-)