I believe it was a good work done efficiently in time. So far I have my gel nails for a day but wait till the end of 2-3 weeks to say what will be like. There was no wait when I walked in even so they were busy with costumers. They did what I wanted to get done with colors. read more

Square One Nails & Spa - Nail Salons Near Me - South Euclid, Ohio

Went for a pedicure. The staff was watching TV the whole time. When using the grater to remove dead skin, he cut my toe and it wouldn't stop bleeding. I had to go to the doctor the cut was so deep. Then he charged full price for the manicure. Service has deteriorated over the years. I'm never going back. read more

I wish I could give a ZERO. The nail technician here did an awful job with my nails. I got a manicure and she did not cut my cuticles properly, the gel polish was lumpy and she did not apply it properly to cover my entire nail. The gel chipped off the very next day and has been lifting and chipping in multiple areas in the 2-3 days following service. My entire manicure took her 20 min or less to do including taking off the previous gel polish. The pictures with this review are from 3 days after the service. I would never recommend this place to anyone. They offer terrible service a d quality for an expensive price. read more

Square One Nails & Spa - Gel chipping - Nail Salons Near Me - South Euclid, Ohio

See all

They have to have unlicensed nail techs here!!! No way in hell did they learn to do the things they do to your toe nails during pedicures. They are EXTREMELY rough, file ACROSS the ENTIRE nail bed with the coarse side of the emory board and will cut your ass UP with the sharp nail files. The older woman polishes like she's applying acrylic ... just piles on the polish (but she's really nice). Her pedi's are awful tho :( The men will smile after they draw blood as if you didn't just get cut - OMG! Shiny and Linda are really good. They actually talk to you... especially Linda. She makes you feel like she values your business. She's the reason I return. I know she's in high demand so I usually just take the next available person for my pedicures but never again will I do this. I leave frustrated and disappointed every time! read more

The people are attentive but the DND gel polish doesn't last. I've had 2 nails break and the polish is chipped on 4 others within a week. The price is too expensive for cheap polish. read more

Got my mom a service here for Mother's Day. I don't even know if you could call it a service from the look of her nails after! She also said that they charged her for more than what she asked for. This place is a scam and my child could paint better nails then these technicians. Don't waste your time as the receptionist is manipulative and all she cares about is scamming you! read more

Let me start with I have never ever written a bad review. I am extremely disappointed in the service I just received. I asked for a gel polish change and was charged for a gel manicure with less than a 20 minute service. My nails represent the lack of time for a gel manicure when I specifically asked for a gel polish change which in that timeframe would make sense. When I addressed situation I was reprimanded and dismissed immediately. I highly recommend going to any of the other nail locations in the area. Never again will my time be wasted for an overcharge and lack of what an actual gel manicure service is. I am beyond disappointed and will recommend this place to no one. read more

See all

I've been going to Square One Nails on Cedar since 2015. Diem has been my nail tech for 6+ years. I recently moved to the east side and still wanted to continue my nail journey with the Square One Nails company so I decided to visit the location on Mayfield in South Euclid. When I walked in, I was greatly promptly and was sat within 2/3 minutes for my service. I went in for a acrylic fill in. The last one I received didn't last more than 8/9 days. Was not Diem's work. I was greeted and serviced by Mia. She was prompt, able to explain to me why my nail were the way they were and explained what she could do to fix them. She took her time and spoke to me throughout my service just to keep me informed. I even asked for all my nails to be multi-colored and she didn't hesitate to show me her flawless work. I greatly appreciate that Mia! My nails 5 stars!!!! I love them!! Definitely will be back to see Mia, she's amazing, go see her. read more

Square One Nails & Spa - Acrylic fill w/ multi color nails - Nail Salons Near Me - South Euclid, Ohio

I was hesitant to try this place out due to the negative reviews, but I'm happy I gave it a shot. I went in for a gel pedicure, and it turned out great! The nail technician was very sweet, and she did a beautiful job on my nails. I will definitely come back in the future. read more

Horrible. Don't waste your time, and more importantly your money. The gentleman that did my nails had absolutely no idea how to do a simple manicure. The manager came over and tried to help but then her client got upset and she stopped helping. They not only did a bad job, the polish was old and thick. I took it off the minute I got home. read more

Honestly I get my nails done here regularly and I don't understand the hate on yelp. I'm from a big city originally and after moving to Cleveland it was hard to find a good nail salon! I've been to plenty of duds. For me, I'm busy and like a quick professional polish for my work weeks. With square one I'm always in and out even when I don't have appointments. The girls are nice and regulars friendly. It's CLEAN compared to a lot of other salons and I always come out with a good polish. Additionally, they always ask me if Im happy with the color / polish before finishing and letting me leave... so, Idk why some people are acting like they have poor service. Going here is always a fast but pleasant experience. Cheap too read more

Square One Nails & Spa - Nail Salons Near Me - South Euclid, Ohio

Well, I should have heeded the warning signs but it's right down the road and I really wanted to treat myself. I came in for a shellac manicure: first of all the cuticle cutters weren't wrapped in autoclave paper. - um, I think a salon needs to prove it's sanitizing equipment appropriately, that way I know I'm not going to catch Hepatitis C. Then when the guy polished my nails, he missed entire areas, then when I pointed this out - he overcorrected and had the polish in the 'gutter' between my nail and skin. He didn't clean it up, insisted I put my nails under the lights - well now what? How was he going to get that off? So, I went into consumer commando mode and insisted he take if off and have someone else polish my nails. Yep. I did that. Well, didn't that ignite a bunch of chatter in Vietnamese. Whatever. Just fix my freaking nails. Now they are polished, I payed 35$ for what cost 25$ in Houston and won't be going back. Just changed it 2 one star. Had a hard time falling asleep last night because when the guy who screwed up the polish took it off with the drill bit - HE TOOK SOME OF MY SKIN WITH IT!!!! Damn! Yes. The red skin to the right of my nails? That is WHERE THE SKIN IS MISSING!!! Damn bro - why you gotta do me like that. read more

Square One Nails & Spa - Nail Salons Near Me - South Euclid, Ohio

The only reason I gave them 2 stars is because I've been there before and had no issues. But the last two visits horrible. The nail techs were not friendly or welcoming. Both had attitudes. I got my nails done on a Thursday chipped the same day. I went back and for them re-polishes with gel and it also chipped the same day. Never agian read more

See all

$102 dollars for gel manicure and gel pedicure. The polish peeled off in three days.*update* The nails edges look jagged and even after telling the lady to fix it, it still looks bad. I would not recommend this place. Go elsewhere. I would give this place a 0 star if I could. read more

See all

If I could give this place a minus 1 I would. Very unprofessional. The tech messed up on one of my nails. I pointed it out *in a very calm tone** she proceeded to have an attitude. This went on for a few minutes. Seems like you folks expect all black people to be angry/have attitudes so you come at us first even when the situation doesn't call for it!! If a customer points out something about your work you should listen, not argue. The customer is the one paying for the service. I should have gone to Lush in beachwood. This establishment has absolutely no customer service skills at all. The fact that as a professional I have to take time out of my busy day to leave a review speaks to how poorly you treat people. Thumbs down to this atrocious place. read more

UPDATE: the nail I paid them (even though it was there fault) to fix fit fell off. You can see in the photos how destroyed my natural nail is from the first debauchery they got me with. WARNING: please dont waste your money on this trash quality, trash service trash. The salon is a ripoff. They do poor quality work but charge 10-20% more than other salons Previous Review I should have checked out the reviews first. And if I could give ZERO stars or better yet negative stars I would. I give this place NEGATIVE 2 stars. Here's why: I went in for a full set and a pedicure. the pedicure was a terribly waste of money. actually the entire experience was. She lightly scrubbed my calluses for less than a minute. my leg and foot rub felt like a baby was doing it. I might have complained at the time but I had other things to do that day. as for my full set, they had that fake bump and were way too thick. I asked her to thin them out but gave up when she clearly didn't have the skills to be working with the public yet. The worst part is that within 2 days they started lifting and any little thing I did would get grime in between my nail and the acrylic nail. So you'd think I'd be smart and just never go there again. But nay, nay. I was thinking it had only been a week and 3 days since I had them done and they would fix them at a discount. But the reverse happened. First of all she had to take off the nails that had lifted. The nails that THEY messed up. They charged ME an extra 4$ per nail. These 3 nails were completely ripped and nearly non existent. The owner said it wasn't her problem and that I was not only not getting any sort of restitution but that I had to pay EXTRA for their poor work. Needless to say I will never return read more

See all

I had gel removed followed by regular manicure. Everything was great and an amazing price!

It is 6:15. They are open til 7. The "open" sign is on. Yet, they refuse to take a customer for a manicure. I am not happy read more

Square One Nails & Spa - Nail Salons Near Me - South Euclid, Ohio

They weren't busy around 6pm on a Friday night. Which is great, considering that's prime time. It's been one day since I got a full set removed and shellac done to my real nails. So, I can't speak in terms of long-lasting wear. But I am hopeful. If the polish lasts, I'll definitely be back (and I'll edit/add a star to my rating). The convenience of their location was the biggest reason why I visited. I typically get my nails done in Berea, since I work there. However, I live closer to this salon and I see that as a definite advantage. Price is reasonable and comparable to other nail salons. You pay $5 to get a full set removed if you're getting another service done. $10 for removal without additional service. Shellac was $25. read more

Square One Nails & Spa - Services provided at Square One Nail Salon - Nail Salons Near Me - South Euclid, Ohio

I was there to get a full set of gel nails the first time there I was very disappointed it was a clean place not friendly at all the guy that did my nails kept coughing maybe he was not feeling well I don't know but he did a lousy job leaving my nails pointie not what I wanted and thick I couldn't take it I paid $65.00 dollar's I went back about two day's later telling them how unhappy I was they wanted to charge me $100.00 I said no she removed the one's I had on and she charged me $25.00 dollar's to remove there bad work. And $50.00 to redo them and $25 dollar's for the jel they wanted to charge me another $25.00 to polish them I left going to a nice place across the street called Liz nails they polished them and gelled them for $15.00 dollar's and did a good job and was very friendly. Square Aail Spa Suck. read more

I originally went to this salon and loved the way my nails looked. I get acrylic nails and the shape was amazing. After going here for a few months I had problems with the nails falling off. I don't do anything with my hands that should have caused them to keep popping off. I was concerned and I told my technician. She said everything was fine and fixed them. 2 days later another nail fell off. At this point I was fed up and I went to a different salon. At this salon they told me the reason they were falling off is because she wasn't clipping the bottom and water was getting in underneath the nail. Even tho they did cut them correctly they did a bad job with the shape and paint. I went to another salon 2 weeks later and had the same problem (shape and paint). Finally I went to a woman at EB nails and as soon as she took off the polish she saw brown spots underneath my nails. She took of the acrylic set and there was fungus growing under my nails. This is because of water getting underneath due to improper work. 3 different salons did nothing when they saw brown spots. This is horrible. Square one nails does a good job with shape and paint but they obviously don't have good technique. Do not go here! If you feel like your nail technician isn't doing a good job they probably aren't. Fungus is not ok! If you have brown spots under your nails you need to fix this immediately! read more

Square One Nails & Spa - Nail Salons Near Me - South Euclid, Ohio

I went in on Sunday for a gel manicure, was told it would only be a 30 min wait turned out to be an hour wait. It was busy I get that but then the nail tech rushed, nicked my finger with the tool, and my gel manicure is already peeling and it hasn't even been a week. read more

Square One Nails & Spa - Nail Salons Near Me - South Euclid, Ohio

Every time I've come here I've had a great experience. It's bright and clean. I get acrylic with gel and this is the only place I've found that can make them light and natural feeling so I almost forget they aren't my real nails. Most other places make them chunky and heavy which I can't stand. But here, Yen does such lovely and careful work and I really recommend giving them a chance. read more

Most disrespectful and unprofessional. Very rude and they love it and quite frankly don't think they care. There are a thousand nail salons in the area. I suggest you ALL find somewhere else to go. I will never spend my hard earned money in their salon EVER again. They literally don't deserve to be in business. Not a service industry business. Not to mention they have no problem being snarky and unfriendly to children simply interested in what is in their shop. Never will I ever recommend or come to this salon again!! All these remarks were coming from what I believe was the owner. She shouldn't be an owner of ANYTHING! #squareonenailssucks SQUARE ONE NAILS shouldn't be in business and or giving me nasty advice on how to handle my grandson either. Forget you guys read more

My technician cut my nails way too short and appears to have very liberal views on what shape fingernails should be. There is a lot of polish on my fingers and what did make it to my nails is very streaky, not to mention the fact that she brought back the wrong color and painted my nails with it. She cut me while trimming my cuticles and overall it looks like I hired a five year old to paint my nails in the dark read more

Square One Nails & Spa - Nail Salons Near Me - South Euclid, Ohio

Awful. They didn't know how to file my nails They went crazy with the cuticle scissors but didn't actually get my cuticles I asked for shellac pedicure and they forced me to get a regular pedicure, even after I asked for shellac they just kept going w the regular polish This place is simply awful. read more

Went in on my day off for a pedicure and shellac polish. I went in around 2:30 with no appointment and was taken right away. You sit and they bring you the color nails, as opposed to picking the polish off the wall. My pedicure was relaxing, the chair was comfy, and I got a good foot/leg rub. The shellac polish looks good; included a quick nail shaping. It was $60+tax and I rounded up to $75 with tip. I wouldn't hesitate to go back. read more

Square One Nails & Spa - Shellac polish - Nail Salons Near Me - South Euclid, Ohio

Let me start off saying that I've never written a bad review for any company before. This place sucks. I went to get a pedicure. The nail polish selection isn't great and most bottles are really low and crusty. I found a pink that seemed reasonable and was seated promptly at a chair which was nice. The seats were full and I was the last chair seated. I was literally the first one done if that gives you any indication on how this pedicure went. Almost every toenail wasn't completely painted (edges missed) or my toe was painted. Not a little paint on my toes, but big globs. I moved to the drying chairs and looked my toes over. Which were terrible. My technician had already moved on to the next client, so I grabbed the bottle of nail polish and fixed my nails. I know I should have complained but they were so busy rushing people around that I just decided to go to CVS across the street and bought a top coat and nail polish remover. Terrible, terrible, terrible! I will not be a returning customer. read more

I came in for a shellac French mani/pedi a week ago. The shellac started to lift within 48 hours. This is disappointing since I spent $130.00 This place was empty - now I know why. I'm not coming back read more

I decided to treat myself. I was taken care of right away and the gentleman that did my pedicure was polite and very good at his job. Also, I had my eyebrows done. The lady that did the was fast and polite. Now, when it came to getting my nails done? The lady that did them wasn't very friendly. She was bossy and seemed to be in a bad mood. She rushed because she had an appointment coming in. Because if that, my nails look bad. I paid a lot of money for the services I received and I'm not happy with the end results of my nails. Attitude is everything. When you have an attitude with your customers, you lose business. I won't be returning. read more

Time to find new nail salon. First getting so expensive, I get the same thing every time I go but the price is always different. But this time 70.00 for a full set of short terrible shaped nails and she filed the hell out of my skin and unable to fix the issue just made it worst. I called to discuss corrections but the owner has a terrible attitude when comes to correct any issues, even when she can see the mistakes. They just lost a customer. Take heed to some of these reviews. Stay clear of here! read more

I received the quickest and sloppiest manicure of my life. She also put lotion on my engagement ring! That was during the quick and sloppy "hand and arm massage" that I should've passed on. Also, prices aren't posted on the wall which I just don't trust. I will never go here again. read more

See all

Horrible customer treatment. They are not friendly or professional. They do not greet you at the door. If you stand there waiting for service, they may even just ignore you or rudely demand you to go wash your hands. I've never been anywhere that had this low level of customer service. They are extremely slow. The staff disappear mid-way through working on your manicure or pedicure without any explanation. It appears that the owner and her "side-kick" have a horrible attitude problem and are definitely not there for their customers; it's as if as a customer you ought to be kissing THEIR ass! On to the actual manicure/ pedicure- the gel ALWAYS chips in a day or 2, a regular polish looks messed up in hours. read more

Stopped in for a spur-of-the-moment pedicure on a weekday evening. I'll sum my review up by saying that this salon was good, but not great. When I walked in, there was quite the wait and they did not seem to be taking people back in the order that they arrived. It's possible that people in front of me had reservations, though that did not seem to be the case. My pedicurist was curt and quick, though she did do a nice job. I could have used a more leisurely experience. read more

This place is terrible. They do sloppy work, are rude and disrespectful while asking for your hard Earned money. This place isn't worth one star. I've been here twice because it's in a convenient location. While I am a reformed nail biter, I get shellac (gel) manicures frequently as that helps keep the biting at bay. Both times my nails have been screwed up. The shellac is so thick it has bubbles and some nails actually look like acrylic has been applied. The second time which was 10/18/15, I went again giving them the benefit of the doubt that it was just a one off. The girl barely spoke to me, didn't push my cuticles back or anything. Basically I let my fingers soak and she filed them. She didn't even give me a hand massage. She rubbed lotion on my hands as if she was afraid to touch me. Meanwhile, my mother has had equally awful pedicures here as well. She requested stripes on her big toe and that was completely ignored. As well as the woman didn't listen to how my mother wanted her nails shaped. She works at a gym and longer toe nails hurt. And again she was left to soak for 20 minutes and then the rest was rushed. The polish was sloppily applied and when my mother requested another coat of polish, the tech balked at her like my mother asked for a discount. When it came time to pay, instead of the $25+tax, it was $37 because my mother got extra polish. While terrible manicures and pedicures warrant a one star review, the icing on this horrible cake would be the customer service. And by that I mean the absence of it. The owner was talking negatively about other customers sitting in the salon to the woman he was working on. Now to me that is the final straw and I would never recommend anyone to go to this place. No one should have to take poor and sloppy work coupled with staff talking trash about you to other people while paying upwards of $30 for a manicure. read more

pedicures are good. ive had several done... the eyebrow person is never there.. and today i got a full set and absolutely HATE it!! i guess the lady couldn't do stiletto shaped nails, nor could she understand what i was saying so i ended up with some oddly shaped nails! smh! ill strictly use them for a quick semi relaxin pedi read more

Square One Nails & Spa - Nail Salons Near Me - South Euclid, Ohio

See all

If I could give this business-0 rating I would. I come to this place faithfully every two weeks. Today I decided to go get a fill and toe polish change. The nail tech that was doing my nails was filing so hard I yelled. He said sorry and continued to file, harder. I continuously had to ask him to stop filing so hard. Now I have cuts on 3 of my fingers. But wait, there's more! As he bent down to polish my toe nails, a couple of the other nail techs were horse playing and sprayed him with a bottle of alcohol. The alcohol got on my purse. The managers did not offer to compensate me, they just simply said sorry. I tried wiping the stain off of my purse. I am very upset and won't be back. read more

See all

I called the BBB on them and they acting like it's nothing they can do about it. I called the state board on them. I reported Sanitation on them. I really believe they violated most of them. My hands were bruised. Couldn't shape a nail. Then when I told them about it they kicked me out saying do what ever I want. All because I'm telling them the nails are not done like I want them. When I called to report the nail tech they refused to give my call to the manager. Instead they play on the phone like a bunch of teenagers. These people don't respect the black community. I'm just frustrated that they can do nails against sanitation rules and not get shut down. Without them practicing these laws will cause cross contamination but they still in business. The EPA they using on nails are illegal. Just don't get your nails done here. They good at smiling at us to are face but hate us foreal. They need to leave the black community and do nails in the Asian community. read more

Square One Nails & Spa - Nail Salons Near Me - South Euclid, Ohio

So upset my pedicure looks like a mess the nails aren't filed even and the polish is everywhere and streaky. I went in wanting a relaxing service ... she didn't even ask what type of pedicure I wanted. She wrapped coke towels around my legs and rushed the entire service. I had oil all over my legs when I left. I have to go somewhere els to get my toes fixed so disappointed. I will never come back read more

I had the quickest pedicure that I've ever had at this place. There was no passion put in the pedicure at all it was just hurried to do it and get it done to get me out of there and onto the next person. I'm not happy with the polish and it's only been a week and it's chipping already! And I paid $37 for this mess! read more