Just moved to Sac a couple of months ago and found this place through Reddit recommendations and am…read moreso glad I did! My car was making weird noises and I had my check engine light on my dashboard. I called yesterday to make an appointment and was able to get my car looked at first thing this morning at 8 AM. They had it fixed and ready to go by 3:30. The guys here were honest, upfront, and gave me different options. I never felt pressured or like they were trying to sell me something I didn't need. Really appreciate the great service and will definitely be making this my go shop.

I'm so thankful for Cars 2000, I trust them every time I take my 2007 Honda Accord in for service…read more I recently heard a sound in my car that I had not heard before. I took my car to them on Monday 9/28/26 to be looked at. They checked many possibilities, brakes, transmission, wheel bearings, etc and found nothing. I so appreciate their honesty, kindness, and reassurance that my car is great and needed nothing done. Thank you to the Cars 2000 team!!! Your team is appreciated so much. I highly recommend!

I can't say enough good things about my experience with Bertolucci!!…read more From the very beginning, Mike was incredibly helpful, patient, and compassionate. He worked with me through a stressful situation, was straightforward about the repairs and costs (which i was paying for - the other person's insurance wanted to total and take possession of my car), and made me feel like I was being treated as a person rather than just another customer. He was responsive, honest, and genuinely cared about helping me get my car repaired properly while staying mindful of my budget. Everyone I interacted with at Bertolucci was kind and professional, and the entire process ended up being so much more seamless than I expected. I'm so grateful for the way I was treated throughout this experience. Finding a repair shop you can actually trust is huge, and Bertolucci earned my trust and my business going forward. Thank you to Mike, Randy, and the whole Bertolucci team for making a stressful situation feel manageable and for treating me with so much compassion and respect. Customer for life!

I went to Bertolucci's because of their stellar reputation, and they definitely lived up to it. I…read morewant to especially give kudos to Mike Weatherford who helped tremendously in working through my insurance claim. I was impressed with him, and he definitely went above and beyond for me. Highly recommended! Your insurance company will try to send you to a generic chain body shop like Caliber, to keep their claim costs down. But remember you have a right to go to any shop you want and can choose a top-notch place like Bertolucci's.

Extremely disappointed with the service I received…read more I brought my 2017 Toyota Camry to this shop specifically for a clunking/clicking noise when turning. I paid for a full inspection and was told they could not hear the noise and that the axle was fine. I was then advised to replace the axle boot, with the understanding that it would address the issue, "if you don't fix the axle boot the noise will only get worse" (I was told by Rich ). After paying for the repair, the original clunking noise was still there. When I called the shop to report that the problem had not been resolved, I spoke with Rich at the front desk, who told me the noise "isn't the end of the world." As a customer who came in specifically because of that noise, I found that response dismissive and unprofessional. He also asked me if I knew the purpose of the axle boot? Like what did that question have to do with my car still making noise & the misdiagnosis. After I spoke with him about the noise still being there he's saying it's an axle problem & sent me an estimate for $1800. I thought you said my axle was fine? Now this shop is just playing guessing games. I paid for a full inspection. You're the mechanic, find the problem! During the inspection, I was also told that my brake rotors were warped but that my brake pads were still good, and I was advised to "save my money" and continue driving on them. Rather than thoroughly addressing my concerns, I felt like several issues were minimized or brushed aside. To make matters worse, after the work was completed, my car developed a screeching noise at freeway speeds that it never had before. Because I had lost confidence in the diagnosis, I paid for a second inspection at another shop. They identified additional problems that were not brought to my attention during the "full inspection" I paid for here. I contacted the shop directly by email to give them an opportunity to resolve the situation or discuss a refund before posting a review. They never responded. I spent hundreds of dollars, the original problem was not fixed, my concerns were repeatedly downplayed, and I ultimately had to seek help elsewhere. Based on my experience, I would not trust this shop for diagnostics or vehicle inspections. The second shop I went to also mentioned that shops usually don't replace just the axle boot once your car starts making the clunking noise. They said the axle itself should've been fixed! They were in shock by what this shop had done. They wanted to do a quick "fix" and not actually resolve your problems. Any other shop would've addressed this issue.

I don't usually write reviews as I find car repair tends to be more nuanced than a simple good or…read morebad experience. Unfortunately so much went wrong here that I feel I have to let my experience be known so that others can be better informed before bringing their car here. Also I feel it is important that one is 100% honest in their review so if something was my fault I will note it here. That and this will be a LONG review as I want to cover everything in detail. In November I brought in my 2018 Jeep wrangler with about 115,000 miles on it. I purchased it new and have had it serviced every 5000 at the dealer and then by me every 5000 after the warranty expired. The engine has been fed nothing but Full Synthetic oil and Chevron gas. When I brought it in I let them know that it seemed to be drinking coolant and running on the warm side. It initially it was was running up about 230, a little higher than when the fans kick on which is around 225-226. The hottest it ever got was 240 where I realized I had a serious problem and pulled it over to the side of the road. Being up in the mountains and unprepared I had to resort to using creek water to top off the radiator to get it home safely. It was also throwing a check engine light that stated that there was a misfire in the #4 cylinder. Also I was curious how the motor mounts were as I had blown one years before and it kind of felt a little off. Finally since it was low on coolant the thermostat didn't open on my way to the shop but fortunately Black Rock Auto is only a few blocks from my house, close enough that it never got hotter than 210 on the way there. I paid for a diagnostic to figure out where the coolant was going since there was nothing leaking and an 83 point inspection to cover the motor mount possibility and anything else I may have missed. I told them to take their time as I worked from home and had my wife's car as a backup. That and I would rather have the job done right rather than fast. I probably should have looked a little closer at the estimate as I was paying for a diagnostic and a hydrocarbon test separately (My fault). In my mind its kind of like paying once to be told your tire pressure is low then again to told how much pressure they are holding. Again this is my fault I'm just stating this so that other customers in the future look their work order over before proceeding. After a few days I got the call that it took a while, and was not initially obvious, once the engine got good and hot that there was indeed carbon in the coolant and that it was bubbling which meant that it could be a head gasket or a problem with the head. The solution to the problem would be an entirely new engine. Being a little bit in shock at the diagnostic and the $12,000 estimate that came with it I said I would need a day or two to figure out my finances and determine how I would be able to pay for it. They let me know they had a company they went through for financing and that they covered repairs interest free for up to a year. Finally I was asked if I still wanted my 83 point inspection. Again being a little out of sorts from the diagnostic I said yes (my fault) and to take their time with it. After a week, which was fine with me, I received the call that my inspection was complete and to pick up the Jeep. When I arrived I was told it was done digitally and at that point we discovered their vendor did not have the inspection of their site. I asked if they had a hard copy of the inspection which they did not. They called the vendor and left a message to please search for the inspection. They let me know I could leave it to be inspected again but personally I got the impression that no inspection had be done at all. I told them at that point I wasn't interested in dealing with that until the engine situation was resolved. I had decided park it for a few months and save for the the money I needed to get the engine for the Jeep. I had about half on hand and would need till spring to get the rest, which now totaled $16,000. I took the Jeep home and parked it, for about a week. I thought about other cars I had known that had the head gaskets replaced. Cars with steam coming out of the tail pipe or with oil in the coolant that still commuted for months before the owner had the gaskets replaced. After talking to other Wrangler owners and researching what most people did with head gasket issues on vehicles with the Pentastar engine. At this point I realized that I might want to get a second opinion. This might seem obvious to some of you but I know if some engines where a head gasket is a death repentance for a car, the Cadillac Northstar engine being one example. Fortunately I was able to find another shop in town that offered a free 2nd opinion diagnostic. After the diagnostic we discussed removing the heads, having them sent out to be inspected as well as inspecting the block surface and cylinder walls for potential damage. I was told that new heads co

Brakes. I thought I needed service to all 4 brakes, but , no, Jason (Owner) called me back and said…read moreonly the front rotors and pads needed to be serviced and that the rear ones were still ok. Anyone else might have gone ahead and serviced all of them, even though they still had some life yet. That kind of honesty goes a long way with me. The brakes work great again and his fee very reasonable. He's a busy shop but didn't the same day.

My friend came up from LA and something went wrong with his car. He had to go back within a day or…read moretwo and so I searched and scoured Yelp. Knowing how mechanics can be, Jason's reviews seemed the best out of all the other mechanics! He was quick to get my friend in and at such a reasonable price. Jason was honest and nice. My friend got to LA the next day, no problem! I will definitely keep referring JC Auto to other friends

I had an excellent experience with ATS Automotive Service…read more Jennifer, at the front desk was professional, honest, and knowledgeable. She took the time to explain the repairs, provided a fair estimate, and completed the work on time. My car is running perfectly, and I truly appreciate their quality workmanship and outstanding customer service, and honesty. It's refreshing to find a repair shop you can trust. I highly recommend them to anyone looking for reliable, honest, and reasonably priced auto repairs. I'll definitely be returning for all my future automotive needs! They are located across the street from CK Mcclatchy high school on Freeport Blvd.

When my car failed smog, AD Smog recommended I take my car to ATS. Unbeknownst to me is that the…read moreowners are related. I was charged a diagnostic fee and told that I needed a replacement part and needed to drive it a couple hundred miles to clear out any deposits in the system as the car was sitting for many years. Although the subsequent emissions tests improved, the car failed two more times. I believe it was not properly diagnosed in the onset and from this experience believe the shop is not qualified to uncover emission issues. The time wasted to me is more valuable than the +$300 in repairs that didn't fix the problem. Staff was very polite but I will note the mechanic to customer communication needs improvement as I was led to believe the car had been properly diagnosed. Would not recommend getting emission repairs at this shop. Don't let AD Smog lead you to believe that ATS can properly correct emission issues your car is having. Update: After taking it to proper repair shop, the part that ATS claimed to have repaired was not repaired correctly and was causing the car to fail smog several times after. In summation, ATS falsely claimed to repair my vehicle, charged me for it, then I spend more money for each failed smog, another diagnostic fee with another repair shop to get an issue fixed that ATS claimed to have fixed.

Consultation about my ABS repair. He provided an estimate…read morethat is fair . He has the latest scanner for diagnosis of my ABS issues. John C.

I had a battery issue. I took it in and the gentleman helped without charge for at least 45 min. I…read morewas so thankful. Great service. Highly recommend!

We have been taking our cars here for years and Michael is so great to work with! Him and his team…read moreare honest, cost efficient, and hard working. After years of owning Mercedes vehicles I have made the switch to a non European car and I still take my vehicle here because I know the quality and reliability of the service.

we have been using capitol European for all of our cars , they are honest, trustworthy and do a…read moregreat job on the cars!

It's rare to find an honest mechanic. So when my honest mechanic referred me to Richard at Clutch…read moreMart I knew he had to be a good guy. And they did not disappoint. Richard explained everything so well, saved me a bunch of money and the work was done in half a day. I'm honestly amazed and while I hope I don't need a new clutch soon, I'd definitely go back. You can't go wrong with this place.

So impressed with the professionalism and customer service with Richard and team I highly…read morerecommend - especially for us manual transmission folks. Happy Motoring!