Mechanics made me moody...but not my local Midas shop. They have greats jokes and puns on the outdoor sign which gets you in a great mood. More importantly, they are honest! That's a hard quality to find in a car repair shop these days. They provide detailed service with a great price but they don't gouge you. Expect a full story about what is happening with your vehicle and an honest evaluation of something is urgent or if you have time to plan and budget for it. Highly recommend this location! :) read more

Midas - Play area for the kids! :) - Tires Near Me - West Sacramento, California

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Too many changes in senior personnel. Lack of techs on a daily basis; being going for years and the staff that usually is permanent is changed frequently. Does not provide confidence to who is responsible for changing or doing repairs, such as a driver window that they fixed, or other major issues. to me is important that they know what they are doing and that they understand the issues of my vehicle. read more

This is the third time we've come here for different car issues and have always gotten good service. We took it in this time for a fast blinking right blinker. We checked for an out bulb and both front and back bulbs seemed to be lit. We took it in about a month ago for the same issues and soon as they fiddled with it and the blinker started working properly again. It has been on the Fritze for the past week or so we brought it back in. We assumed that it was a wiring issue this time as the bulbs weren't out and that is the most common reason for a fast blinking blinker. We had an appointment on Friday at 8am. We waited for a call to hear the diagnosis. By Noon we didn't get one so we called back and they said they were really busy and looking at it now. They called us back shortly after and said it was a defective bulb. The connection was bad. Thankfully it wasn't a wiring issue. The amount was minimal and we went immediately and picked it up. Good thing I had previously I changed my noon appointment so we were in no rush to pick it up. I highly recommend Midas. They are convenient as they are right off of the freeway and they are honest, no overcharging. They are friendly and very professional. read more

Rey on the get go was so helpful ... he's knowledgeable though he was busy he was able to help me in due time to check the BRAKES of my RAV4 ... and KD was so great. Explained to me what's going on on my BRAKES ... read more

If I could give zero stars, I would. Six months ago I paid over $1,000 to replace all four tires. Tires should last at least 2-3 years (or more), so I expected them to still be in good condition. Recently, I took my car to the dealership for a recall, and they told me I already needed new tires again -- only six months later. They said my back tires were worn down badly and acted shocked when I told them they were just replaced. They kept questioning me like I was lying, saying "Are you sure you changed them? That shouldn't happen that fast." My husband went back to speak with them, and the customer service was extremely rude and unprofessional. The way they communicated was disrespectful and unacceptable, especially considering how much money we already spent. Now we're being forced to pay another $500+ for two more tires, which makes absolutely no sense. I barely drive this car -- only to work about four times a week, and it's not even a long distance. I am very upset and disappointed with this entire experience. I will never go back, and I do not recommend anyone take their business here. read more

I went in there to ask about 50k inspection and getting a copy of the application. I understand nothing is free, but he wouldn't help me out because I didn't set up an appt with them. Spoke to the manager who was rude. Definitely disrespectful. Bad attitude and wouldn't recommend anyone going there with someone like that. I'm sure the work would reflect his mental and emotional state. One star just because I had to leave one. read more

Above and beyond service! Rey was awesome it was a busy day but he was still on top of everything. Quick service for an oil change

Just had a great experience at Midas in West Sac! The staff was super friendly, the service was quick, and they kept me in the loop the whole time. Short, sweet, and effective communication , exactly what I needed. Definitely recommend!" read more

DO NOT TAKE YOUR CAR HERE While fixing one part of my car they damaged another part. When I took my car in to get an oil change they noticed that they damaged the part and said to bring it back to repair it for free. They called me to pick it up after saying the part they damaged was fixed. But when I went to leave the parking lot, it was obvious they had left the steering wheel out of alignment with the front wheels, so the vehicle pulled heavily to the left and the Vehicle Stability Control light came on. I drove it back immediately and the manager said it would be fixed by the end of the day. I arrived 30 minutes before they were supposed to close and they said they would need to keep it overnight so the wheels could be aligned. No one called or texted me to notify me they were keeping it overnight. So I didn't know until I arrived to pick it up. So they kept it overnight to fix a problem they caused while fixing a part that they damaged. When I went to pick up the car the next day no one even apologized. They don't seem to be thorough because if they had test drove the car they would have immediately noticed the steering was unsafe. Summary: 1 - They damaged one part of the car while fixing another part 2 - They fixed the part they damaged and caused the steering to be unsafe 3 - After the manager said it would be fixed before the end of the day they instead kept my car overnight to fix the problem they caused while fixing another part they damaged. 4 - I had to take time off work and get 5 rides to drop off and pickup the car because of the part they damaged and the unsafe steering situation. read more

Went in for oil change with an appointment. Quick and easy. Waited in the shop for about 45min and then was all set to go on my way. Didnt try to upsell or add unnecessary costs/repairs. Price was fair read more

Beware that this place is very unprofessional and rude towards their customers! I would suggested taking your vehicle anywhere but here. First, I took my vehicle in to have the brakes inspected without an appointment. When I first walked no one inside the service center and one of the guys told the lady, who was later identified as Jennifer that someone was in the service center. I stood waiting for another 3-4 minutes while she finished her conversation with the other employeewho was having lunch. No big deal, but the issues later is what compound this. Although I didn't have an appointmentbut Jennifer said it was lunch time for the techs and said she would have my vehicle serviced after that. I suggested that I could come back tomorrow and she said she had slot open today and would be able to service the vehicle. So, I left my vehicle and after not hearing from the shop for 4 hours, I called to check on the status. Jennifer answered the phone and immediately placed me on hold. After 12 minutes of being on a hold, I hung up and called back and Jennifer answered. I explained to her that I felt it was rude to have me on hold for 12 minutes without even checking in, and that I wanted to check on the status of my vehicle. She then asked me for lugnut key, and I stated that they had my vehicle for 4 hours and were just now asking for the logout key and that was unacceptable to me, and I would picking up my vehicle. Jennifer then began to raise her vocie and talk over me and hung up the phone. I immediately went to the shop and Jennifer denied hanging up and she was still rude and when I asked for the manager's name and contact information she said I could call the store and ask for him, but still did not tell me his name. I told her that she had poor customer service and I wanted to inform the manager about the level of service recieved and I again asked for the manager name, and she said Jarred, and told me I could leave. I said I would not until I spoke with a manager and KD, one of the mechanics, stood up and with a voice and posture in an attempt to intimidate me, said "you are fina get up out of here." To avoid further conflict I left as these people do not have any idea of what true customer service is about and lack professionalism. As a result, I will not be returning, nor would I suggest that you bring your vehicle here. read more

They fixed my very hard to figure out check engine light issue. My car had multiple issues, including a problem with the heater that the dealer was going to charge me over a grand to fix. Midas fixed it for about 250 dollars. I would for sure bring my cars back here! read more

AWFUL customer service. UPDATE: My husband did speak to them over the phone and let them know before I came that I would be the one picking up my car. So this guy was going out of his way to be difficult, argumentative, and purposely provide terrible customer service. I fully understand that my partners name was the one left and they needed his release for me to pick it up. Issue being: through the multiple phone conversations they had, at no time did they tell him they would need that and it created a significant delay as he is not readily available by phone when he's at work and I went to pick up my vehicle. Furthermore, the guy working behind the counter was yelling across the lobby that it wasn't his fault, it was the warranty company, it was my husbands for not calling back, it's an automotive repair policy, it was still my husband- never acknowledged that he could have left that on a message. When I asked why he was yelling he insisting it was my husbands fault. I did engage and say that it was a lack of communication on their end. Additionally my car was parked so close to a concrete wall that my door couldn't even open to the first, like, notch of open. There was no way to get a car seat into and I had to squeeze in sideways to get myself in my car. We were outsourced from our regular shop bc of a transmission issue but will NOT return. read more

I went to the Midas in West Sacramento thinking I needed a pulley/serpentine belt changed, because I started was noticing a funny noise when I would start my car. Plus, just recently another mechanic in WS, called Affordable Car Repair, told me that I needed my belt changed. BTW, don't go to Affordable Car Repair, they will rip you off!!!!! They examined my car, and told me that they noticed my belt was recently changed (they were right, the belt was changed over a year ago at another mechanic shop when I put in a new A/C) and there was no reason to change it again. I was shocked. They were honest. First time ever a mechanic shop was honest!!!!!. They could have changed the belt and taken my money... but they didn't . Kurt the new owner, was very up front. He advised me to stop pouring money into my 23 year old Saturn with over 200K miles, and purchase another car. They are definitely my go to Mechanic Shop from now on. PS: They also do pre-purchase car inspections. read more

I scheduled an appointment here for an oil and filter change at 11:00 AM. The customer service and quality of work were outstanding. My car was done a little later than originally planned and I received a discount for the delay which I really appreciated! In addition to the oil change they also performed an inspection and found that the tread on my rear tires was low, but there was no pushy salesperson waiting for me when I picked up my car. They made sure I knew about the tires, I paid for the oil change, and was on my way. read more

I have been going to this location since it has been under new ownership and I've had excellent service and am very pleased with them. I used to go the my dealership for servicing and repairs but have been going to Midas instead because it's a lot more affordable and the owner and his employees are very nice! Thank you, Midas! read more

I always appreciate the service here! Very easy to make an appointment with them. Have been taking my car there since I moved to Sac. I also love their signage outside, always make my mornings since I work near there. read more

This Midas is super helpful! I stopped in on a busy afternoon needing some help with my car. They adjusted their schedule to fit me check my tires and oil to ensure I felt safe driving back home. Thank you again read more

The service was same day and swift. The customer service I received was exemplary. They repaired my bumper in undee an hour. I will be returning to them for car repair services and I do recommend them read more

I came in today for oil change and their internet was down including their phone systems. I had an appointment at 11:00 a.m. they saw me right away. It did take a while but they were so nice and great with communication and gave me a free oil change for the long wait. I highly recommend this location everyone is super nice and amazing customer service! read more

I'm giving this 5 stars as they went above and beyond taking care of my car. Kirk gave me a break on something very old and didn't charge me an arm and a leg. Their kindness was fantastic! I don't drive a lot. So getting oil changes are not very frequent. I've been going here for many years and will definitely be back. Thanks Kirk!! read more

I will give them 5 stars for their willingness to make things right and fix their mistakes. read more

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Came in to get an oil change. Met the new manager taking over the place name Kurt. He was very nice, friendly and accomodating! Only took less than an hour to do my oil change. Can't wait to come back to see the new Grand Opening of this place. The girl that was also working the front desk was nice and friendly as well!! Will def start bringing my car here! I read the older reviews from last year, I guess different manager then. Give this place a try! read more

Great service all around. This is by far one of the best experiences I have had getting a vehicle serviced. They lady in the front was amazing from communication about my service, pricing, and more that I scheduled another service that is needed for the following week. They even put up with my toddler as we were waiting. I would definitely recommend. read more

DO NOT COME HERE! This auto shop tried to scam me and overcharge me by $1000 for fake work and inflated parts costs. In March 2023, my check engine light came on so I brought it in. After running diagnostics they told me it would cost $1,400 to replace the Mass Airflow Sensor, which I agreed to. I felt uncomfortable about the price so I called back to confirm the price and get a breakdown of the exact costs. At this point, they told me "the cheapest sensor they could find was $600" and "they had to do a bunch of calibrations after installing the sensor". I then called Toyota in Davis and asked them to provide me a quote for the work and they told me the sensor would only cost $165 and that no calibrations were needed. Their total estimate was $430 for parts and labor. I immediately called Midas and told them I would not pay for the work and that they should stop working on my vehicle. They told me that the person that gave me the quote was "on lunch" and they would call me back shortly. 2 hours later they called and told me that the work was done on my truck and apologized for the "error in the estimate" but that the actual cost would only be $422. Long story short, DO NOT get your vehicle worked on here but if you must be sure to get a second quote at another auto shop before agreeing to anything. read more

I made an appointment on December 2nd to have my Audi looked at because I had a coolant leak. I changed the coolant flange and radiator hose but the car still leaked, so I asked for help from the mechanics to get back on the road. 5 days later I get a call that it is my faulty water pump that is causing the leak, and that repair was $1,500 to fix. I laughed, and said there is no way I would pay that, so he said "okay, I can do to for just under $1,000" and I said that's fine, keep me posted. I call back the next day for an update, and was informed that a belt was broken by a mechanic during repair, and it would take more time. Bummer. 6 days went by and the car is still not fixed I got a call the following week that my vehicle was ready. I go to pick it up, water pump is in, and the leak is gone. Then, the mechanic tells me that the check engine light is now on. It wasn't on when I dropped it off, but it is now. Awesome Overcharged for service, 10 days for a repair, broken belt, and now the check engine light is on. Don't trust the Midas touch read more

Rest-assured, your car is in the safest hands. Chris did the brake repair work on my Camry and did an excellent job! Best car mechanic in the Sacramento area! Chris provided a detailed explanation on my car brake pads, answer my questions, and explained how my rotors were being impacted. Amazing service, reliable and dependable team service, and affordability. Friday April 29, 2022 (10-11:30am) read more

Please be careful with this Midas location I just had a really bad experience with them. My AC stopped blowing cold air so I scheduled a service appointment at this location. I received a call from the manager saying there was an inspection fee 59 USD for this type of service and I confirmed that that was ok with me. I took the car to their location on Jun 18th 2021, they kept the car for one full day and they contacted me next day telling me that the AC was not blowing air at all. I explain to them that when I left the car the air was blowing perfectly fine and that it was not possible that now it was not working. The manager told me that their mechanics gave him that information and that they will need 159.99 to proceed with further investigation/fix but that this cost could be pro-rated for the final repairs (this made me really suspicious). After we hang up I was about to go to the shop when he called me again and told me that he made a mistake and that actually the air was blowing but the AC Blend door actuator was the real problem and that only one of the vents was blowing a little bit of cold air so that they needed the 159.99 USD to make a modification to the actuator so it would blow only cold air in both sides and that this could be a workaround while they ordered a new one to make the final replacements. He told me that the 159.99USD were gonna be paid in advance to perform this "Fix" and that later on when they receive the piece and replace it that money would be taken out of the final bill. This made more sense so I agree with this. The fix was ready by the end of the day (Jun 19 2021) and I picked up the car when they were about to close. When I started the car and started driving no cold air was blowing at all out of the vents. I arrived home and called them but they were closed so nobody picked up the phone. Next morning I called them and the manager answered, I told him that the fix didn't work. He just said that he will need to order the replacement then and that he was going to contact me when they get it. I asked about the 159.99 dollars that he charged me for nothing and he said not to worry that that amount would be taken into consideration for the final repair. Yesterday, after not hearing back from them for more than a month, I took the car for an oil change to the agency where I bough it, I told them about the air conditioner and the FREE diagnosis on their side was that the condenser and compressor were faulty. Nothing really to do with the blend door actuator that MIDAS told me was the problem. I decided to repair my car with my agency since I really don't trust MIDAS anymore. I already send a customer complain on the website so I'm expecting to be contacted by someone on their side. read more

Do not go here if you value your safety, and the safety of others. On 3 separate occasions, to 2 different people, they somehow did not remember to tighten the lug nuts on the tires. 3 times. One of the instances resulted in a tire coming loose on the freeway, leaving the driver stranded. At night. His truck needed to be towed and brought back to deal with an issue that shouldn't have occurred in the first place. Did Midas cover or discount the price of services rendered for repairing the damage they caused? Nope. Full price. Did Midas accept responsibility and apologize? Nope. Their negligence is going to kill someone if it hasn't already. Keep your family safe. Take your business elsewhere. 0/10. Do not recommend. read more

Fantastic service was performed on my Toyota Tundra again this morning. I have been a reoccurring customer at this location for years. I keep coming back for the great service & maintenance on my vehicle. Great owner & management. Thanks again. Keep up the good work. read more

Brought in 2 cars for oil changes, inspection and tire rotation. Super friendly, helpful and efficient service. Will keep using for my car service needs! read more

Oil change was fast and convenient. The people who work here are friendly, explain stuff to me and they really know their stuff. I thought I had a problem, but they checked it out and fixed it right away. No worries. I'm taking my car there from now on. Very happy customer. read more

Needed an Uber inspection, got an appointment right away very helpful and very professional. I was in and out in a reasonable time and they offered additional services if I need it in the future. Thank you! read more

Excellent service & super efficient, I walked in with no appointment and they were able to patch my tire on the spot. The whole thing took less than an hour and the Owner Ron was super helpful. I'm definitely confident that they will provide you with the same 5star service! Thanks guys. Jesus R. read more

Have been in a few times over the last 6 months and had all positive experiences. Services have been performed efficiently, and customer service has been above and beyond. I am grateful that I found this place, after the last place I went to closed down. Thanks so much! I will be back. read more

First visit first impression: excited over the new owner and managers desire to provide excellent customer service. They took care of several different needs for my work van and did it within a day and ahead of estimate. I will be bringing my vans here going forward read more

My car belts were making noise they quoted a great price the staff was professional and friendly I highly recommend Thanks Baron

My grandson's old big Van was overheating..it's his only transportation... Chris came in (just out of the hospital) and on his day off to fix it... way above and beyond expectations.... thank you. thank you.. it isn't an easy van to work on but Chris fixed it...good people here... appreciate their help Old Tom read more

I haven't set foot inside the door yet so this review may change. I reserved a day and time online and it mentioned that I would be contacted within 30 minutes to confirm my appointment. No one contacted me, online or phone, nothing in my spam folder. Two days later I called, it's Saturday afternoon, no one answered and the mailbox is full I know times are tough for business's but when you get 3 strikes right in the beginning that can't be good. read more

I had a flat tire! So glad they had a tire available whew! Darius was wonderful thanks so much !