Responsive to my questions. While they did not have a resolution for my problem, they were very…read morehelpful by pointing in the direction of someone could help me.

xMission sales rep solicited at our door, despite "No Soliciting" sign. Shoulda stuck to our guns,…read morebut we decided to get fiber thru them. We bought the routers the salesman suggested. They didn't work. We bought higher grade routers as a result. They offered no real improvement over our wireless provider home internet (which is half the price of fiber). The streaming would freeze regularly and speeds seemed no faster than cellular network. Customer service is true to all other reviews. They seemed to care less about our business or helping us, so we canceled within a week. Wish I would've read reviews here before I went with this company.

We have had XMission as our ISP since 2018 when we had our Utopia line installed. It has been by…read morefar the fastest, most reliable, hassle-free internet service we have ever had. When there are issues, which are extremely rare, they are quickly resolved and the company keeps you well informed. No reason to get service anywhere else.

Dan represents himself as working for Directv He said he could save me money on my Direcv. He is a…read moredealer! He just opened a new account. He took my old receiver! He stole It! Now, I have to pay AT&T for an account I don't even have plus the new account he sold me.a

Dan, the owner/technician, scammed me. I now have hundreds of dollars of charges coming out of my…read moreaccount with no cable at my house. His sales guy was great but no longer works for him because he scammed his workers out of money. If Valley Satellite comes to your door, TURN THEM AWAY.

I've been using Sumo for about 5 months now in Idaho Falls and overall, I'm pretty happy with…read moreit.The actual internet performance has been great. I pay for the 1 GIG plan, and I actually get those speeds most of the time. My partner and I both work from home, and we can do Zoom calls, stream Netflix in the living room, and download big files at the same time without any annoying buffering. It also rarely drops out, even when the weather gets bad.

false advertising, and fraudulent business practice…read more They assured me on the phone 3 separate times that the promo code for the first month free was added to the contract. The first bill shows up with full price for the first month. Customer service refused to honor the promo code, stating "We go by the contract"!

Discovered Senawave as an option for meeting my company broadband needs in 2016 as we initiated a…read moremajor construction effort in SLC. Broadband competitors in the area were going to take more than 5 months to deliver, and cost thousands of dollars in construction just to get us to "day one" of using broadband services. Senawave had us fully functional in 4 days. We've enjoyed more than 99.99 availability, essential in our 14-hour work days and on weekends, despite some occasionally very bad weather conditions. Every phone call to Senawave, primarily to ask questions or to explore adding or relocating service, has been met very professionally, timely, courteously, and with technical expertise. Exactly what I needed. Never a waste of time or energy talking to the technicians and others at this company. They set a high standard for all broadband services companies. And I never felt as if I were being handled or merely being passed along to the next person. I wish I could get Senawave services at my other construction locations nationwide.

The internet drops randomly and will not come back up for hours. We baught a new router thinking…read morethat would help but it did not. I think that this is unacceptable, because nowdays internet is required for almost everything we do.

Love the service at this location and wide selection of phones, iPads and watches available. Great…read morevalue especially if you are looking to trade in or do Next Step Anytime

The store is clean and the workers are kind and very knowledgeable of different promotions. Love…read morethe small town feel coming from a corporation.