In June 2019, I experienced low engine power failure and had my vehicle towed to Springtown Complete Auto Repair. I had a previous diagnostic done and was able to point out all of the issues with the car. I let them know that I would like all of the repairs done at once to take care of it all and get the most out of my car. After a month, I had my car back. It was running, but roughly. This initial repair cost me $3K. I told the repair shop about this, nothing was done. As soon as I realized it, my car's rear camera was not working. This was a new issue and had to be related to the repairs done. They did not fix this issue. In September, I encountered the same issue, low engine power failure. I contacted the shop and they ran a diagnostic to find the issue. The issue was the same as before but the part that they put into the car had broken, so they fixed it and replaced the computer as well. This additional repair cost me an additional $1300.00 and it also took another month to have my car back. The owner stated to me that with all the repairs done on my car it would be running well and wouldn't need any additional service for the next 2 years. Upon receiving my car I noticed several issues; The A/C was not working (blowing hot air), The high and low valve caps for my AC was also missing, the steering wheel panel stopped working (cruise control, radio, Bluetooth settings), My steering wheel makes a cracking noise whenever I turn it, Upon starting up the vehicle it sounds very rough and loud like something is not right, My front speaker stopped working. On 11/1/19 a month after having my car back, the issue has returned. Except now they are saying that it has to do with everything else ( the latest excuse is an oil pan leak) and refuse to give me a diagnostic report. I have no idea how long my car will be in the shop, I have paid $4300 and I cannot use my vehicle and this auto repair shop is giving me the run-around and is unwilling to fix all of these new issues that their service caused. I will update this review once new information is available. As for Now, I would encourage my neighbors to avoid this auto repair service. read more