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    Springtime Exotic Petting Farm

    3.0 (2 reviews)
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    2 months ago

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    7 days ago

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    Jayell Ranch

    Jayell Ranch

    3.1
    (357 reviews)
    5.7 mi

    A nice attraction with some outdoor activities. They have horseback riding, ATV rides and zip…read morelining. The staff were very friendly and had lots of experience. Definitely fun however it is pricy so something to keep in mind. I recommend doing the 6 course zipline!

    I rarely leave negative reviews, but I feel others should be aware of my experience…read more We reserved a UTV for myself and my two younger sons, while my 13-year-old rode an ATV. Before riding, I completed all required waivers and disclosures. I encourage anyone considering this activity to read every line carefully. What stood out to me afterward is that nowhere in the reservation process or waiver did it state that simply tipping an ATV results in an automatic $150 fee. The only notice we saw was a sign near the vehicle staging area--after we had already paid. I was initially hesitant about allowing my 13-year-old to ride independently because he has limited ATV experience. The trails aren't extreme, but they are technical enough that prior riding experience would be very beneficial. The only instruction we received before heading out covered the farm rules--ride sober, maintain distance between vehicles, and other basic operational rules. There was no instruction or guidance on how to actually operate or navigate the ATV, how to handle uneven terrain, or how to avoid situations that could cause it to tip. Interestingly, I was specifically warned by the manager to keep my UTV centered on the trail or it could tip. That same warning was not given to my son riding the ATV. Unfortunately, he drifted slightly onto the embankment, and the ATV slowly tipped onto its side. Thankfully, he wasn't injured at all--just embarrassed. It was a relatively minor incident, and had he known to lean his body weight into the embankment, it likely could have been avoided. My son was extremely upset because he immediately realized we had likely incurred the $150 flip fee. The tour guide reassured him by patting him on the back and saying, "Don't worry, this thing is fine." He explained to me that the mandatory $150 fee covered the oil change and filter replacement after an ATV tips onto its side and that the fee was not flexible, but thankfully the ATV itself appeared to be fine. Imagine my surprise when I later received not only the $150 flip fee but an additional $108.25 charge for handlebar replacement. The following day, I returned respectfully and simply asked to see a photo of the damage or the damaged handlebars themselves. I wasn't asking for an argument--I just wanted documentation supporting the additional charge. I was initially told I might be able to see the ATV. After the front manager stepped away to speak with the manager in the back, she returned and informed me that they could no longer show me photos or the damage because the ATV had already been sent to the mechanic. The timing of that response was difficult to ignore. My disappointment isn't that accidents happen or that businesses need to recover repair costs. I fully understand that equipment can be damaged and customers should be responsible when appropriate. My disappointment is with the lack of transparency. If an automatic flip fee exists, it should be clearly disclosed before payment. If additional damage charges are assessed, customers should be provided evidence of that damage when requested. The entire experience left me feeling that the process lacked transparency, and undermined my confidence in the fairness of the charges. I hope the business will consider making its policies more visible upfront and documenting any additional damage charges so future customers don't leave feeling the same way I did.

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    Rev up your morning with our Off-Road Adventure Tour: conquer rugged terrain, splash through mud, and capture stunning vistas! Book now!!
    Rev up your morning with our Off-Road Adventure Tour: conquer rugged terrain, splash through mud, and capture stunning vistas! Book now!!
    Jayell Ranch
    Jayell Ranch

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    Tuckasegee Farm Animal Rescue & Petting Zoo

    Tuckasegee Farm Animal Rescue & Petting Zoo

    5.0
    (2 reviews)
    33.0 mi

    Jake and his wife run this wonderful animal rescue and petting zoo. I got to meet Jake who is such…read morea man of peace, knows all his animals personally, strives to keep his animals' area clean and happy, is quite the storyteller and is always looking for new opportunities to expand their business. Jake takes the time for you to meet & pet the animals, explain how they care for the animals including other animals off site. He is an engaging, positive person who always has kind & motivating messages for you. His wife and him just opened a small mineral mine and an available Airbnb for visitors who want to spend more time at their farm and in nearby Bryson City, NC. They are planning to raise cattle, have outside movie nights and install a goat slide on the roof. Oh, usually expect to hear Jake's fav music, bluegrass & country, when you visit. Expect to leave with a big smile, some profound messages to dwell on and a sense of peace we city dwellers don't often feel these days.

    Our family had an amazing experience here! Not only do you get a chance to get up close and…read morepersonal with goats and sheep (and little babies!) or whatever other animals are on location that day, we learned so much from the owner! He was so friendly and shared so much information with us on the animals and the area. Most of the animals are rescues. The place is clean and the animals are well taken care of. They are so full of personality and some couldn't get enough of our interaction with them. They are slowly expanding what they are offering and I can't wait to see what they do with the place. Please support them! It is well worth your time and money.

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    Tuckasegee Farm Animal Rescue & Petting Zoo
    Tuckasegee Farm Animal Rescue & Petting Zoo
    Tuckasegee Farm Animal Rescue & Petting Zoo

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    Springtime Exotic Petting Farm - pettingzoos - Updated August 2026

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