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SpringHill Suites Pittsburgh Washington

2.7 (42 reviews)
Open Open 24 hours

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SpringHill Hotel
Ray M.

[[Wed.31.May.2023 @ 2:30pm]] Wife & I was traveling back from EriePa, we had a 4.5hr travel to do to get to our destination, but we are no spring chickens any longer, so we decided to pull into this Hotel and do a rest break overnight and complete the last 2hrs of drive the next day. We had no reservation so we was curious if they had a room available or not but we was hopeful, after getting inside at front desk, we asked the gentleman if they had a room, sure enough they did, it was #102 Suite which was very nice and comfortable, it only cost $107.00 night tax in all (but there is always a extra $50 security deposit, once you check out 48hrs later will be placed back in your acct.). It was a nice suite, came with full breakfast next morning, pool and more, suite had Kitchen, Desk, Sofa Sleeper, King Size Bed and large Bathroom.

Broken lamp shade.
Erik C.

To start, our reservation was not honored even though we booked a month in advance. We were put in the 'Jacuzzi suite'. I wouldn't put my pinky toe in that thing. There were large black grease marks all over the carpet. I couldn't find a single wall that didn't have the wallpaper pealing off. The shower pressure was so high it felt like a sandblasting. To top it off, the refrigerator made a loud bubbling noise.

Hallway table

Do not stay at this hotel. It was very dirty. I am a Marriott Bonvoy member and this hotel was the worst I have ever stayed in. The hallways were dirty, there was hair amongst other particles all over the bathroom floor. We could not shower because the bathtub was clogged, the shower curtain was stained, and the water never got hot. The eggs and bacon for breakfast were disgusting. The owners of this hotel are cheap and do not take care of the place.

Table also scratch up and no care or maintenance repairs

OK, I'm not going to complain or make false allegations against the company, having said that this is absolutely the worst hotel I've ever stayed in my entire life. My wife and I made reservations for this location for September 21 and 22nd when we arrived everything look fine on the outside we go up to the counter and the young lady Told us that we would be in room 210 second floor, which we wanted it on the first, but it was OK. We get into the room and we see filthy wall filthy unders sides of the bed, the bed Apron. The plaster coming off the wall in the bathroom, tape holding the towel rod up, and that was just the beginning we looked further when we opened the blinds the see-through sheets that are between the window and the curtains were ripped shredded like just thrashed completely. The showerhead did not work. It was only on high jet more filth was found throughout the room. The refrigerator door didn't close, one of the outlets didn't work. The television damn near fell off the wall and hit us in the head when complaining about it to the staff I showed him photos. I showed them videos. They said they were doing a renovation. I told them this room should never been rented out in the condition it was in, they offered to switch my rooms the next day and when I try to do that they were not available to do it. Now mind you with discounts I had earned it was about $300 for the stay. I reached out to the manager the next morning when I was leaving told Hera out stay and showed her the videos. She promised to have me call back the next day, which didn't happen. I called two days later. Spoke to Richard the manager at that time told him the situation and emailed him the photos and videos. he promised to call me back and never did, I contacted corporate office and told them and they promised to give a credit of 40,000 points. I told them no I wanted to refund from the hotel and I told them I wanted a letter of apology. They said they would send an email to the owner and manager and they would contact me. I never received a contact from either. My wife received an email a generic survey of our stay. She told them it was very poor. They give 10,000 points in a generic apology. Nobody calls nobody deals with the business the right way this organization I called back after giving them a week to call me, I spoke to a manager and their customer service team for the corporate office and she basically said your case is closed tough shit so I'm posting this so everybody knows to avoid Springhill suites by Marriott, the photos are the proof. I would tell you now, just avoid Marriott. There's other hotel chains that will treat you right and do better by you as a customer they will never see my business again, I pray that anybody that chooses to stay at this location sees these and chooses not to?

Nikkie A.

DISGUSTING! Carpets are stained everywhere, toilets don't flush properly, beer left in the fridge from (assuming!) previous room renters....and the sofa bed....EW! We chose a Springhill Suites because we needed additional space - and there was NO WAY someone in my family was going near that sofa bed. I am a Bonvoy Platinum member - I travel plenty - and I have never, ever experienced such a poor stay in a hotel. Avoid this place at all costs.

Sink area
Ted C.

So basically it was a clean looking building with a modern interior in the lobby/check in area. I wasn't sure however if my room was updated at one point within a few years or not. (Note: Construction was going on down the hall in other rooms). The sleeping area and living sections were nice and contemporary. However the shower had pealing wallpaper and mold stained sealant, leading me to believe it was an older interior waiting to be remodeled or a bad update was done that spoiled quickly. Over all however the room seemed clean, was quiet, and the bed was very comfortable. I didn't like the cable system as the directory didn't give any program details. Breakfast was sufficient, with yogurts, cereal, juices, eggs. Although they didn't allow us to use the self serve waffle maker (maybe it was broken) and I had to find someone to provide milk for the cereal (cartons available were frozen solid). The dining area was modern and clean. The general location was convenient to the highway and other nearby businesses.

Bathroom

Just a sampling of what I found saw...Hair in the bathroom, stained sheets, bathroom was not clean.

Stain (blood) on floor at bed

This place was so dirty. I called the front desk upon checkout to clean the debris left by the previous tenants, and he vacuumed but when I turned down the comforter in front of him a spider crawled across the bed. He crushed it with his fingers and didn't say anything. We were supposed to stay 3 nights but only stayed one night. Only because we checked in at 7:00 pm. We found the courtyard by Marriott down the road for about the same price. Do not stay here!!!

Paint residue.
Raquel C.

Where do we start? Lol If you need a very inexpensive place to lay your head or if this just happened to be the last place to book because you waited until the last minute to get a room closer in town, then you're OK. If not, move on. If you're claustrophobic, you won't be able to take a shower. It's extremely small and the water takes forever to drain. If more than one person is using the shower, you will have to wait until your water has been drained, clean the tub and then wait until that water drains. Lol PLEASE ask for a room WITH NO CARPET. Lol The carpet has been here since the beginning of time. They took us to three rooms before we decided on one. Our friend said that his room had to have been a crime scene. Someone else in our group said that the rooms should have been buy one get six free. Lol Book at your own risk. Lol Ok, as I'm about to hit submit, I see this huge mosquito. WE ARE LEAVING TOMORROW! Lol Forgot to tell you that there are gnats here and we asked for two extra towels and look what we received.

Nasty

This hotel is creepy, nasty and needs a total over haul from the nasty aging carpet and wall paper to their staff. Shocked that Marriott would allow such a product and that they would actually put their guess in these rooms. They should be ashamed. I refused to shower her and definitely not eating anything from this facility. They try but they can't hide the filth. These lazy, cheap dirtbags literally staple the nasty as wall paper on the wall around the shower. Gross !!

Dirt on the main door where it was being kicked by the previous guests.

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9 years ago

My favorite place to stay in Washington, PA. Right beside Walmart, easy access to everything, Krispy Kreme in the parking lot, great view.

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11 years ago

Exactly what you expect at the spring hill suites. Clean, quiet, friendly staff, good breakfast included, right off the highway.

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Review Highlights - SpringHill Suites Pittsburgh Washington

The Spring Hill Suites in Washington, PA may be just like every other McCorporate Inn around, but it's a good one.

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The George Washington

The George Washington

(11 reviews)

$$$

Our experience at the George Washington Hotel and Event Center felt like two completely different…read morebusinesses. The event side was flawless. The historic building is beautiful and full of character. The event spaces were perfect for our daughter's wedding, and the food received wonderful compliments from guests. Hayley, the event coordinator, was fantastic. She was responsive, organized, and helpful throughout the planning process and the entire wedding day. The catering and event staff were attentive, professional, and efficient. They earned every bit of a five star rating. The hotel experience was a one star experience, primarily because of the general manager, Robert. From the beginning, communication was difficult. His responses often felt defensive or dismissive rather than collaborative. During our tour, Robert showed us beautifully decorated rooms and presented them as typical. When guests arrived, many of the rooms did not match what we were shown. Some were sparsely furnished, lacked basic seating, or had maintenance problems. Some had cleanliness issues, including dead flies and dried food. One room had a broken door frame and a door hanging loose on its hinges. Multiple room assignments changed without notice, and despite being told the hotel would be reserved for our group, at least one room was rented to someone outside the event, which we discovered in advance and were able to correct. Some rooms were eventually comped, but this was reactive rather than proactive, and it added stress to what should have been a joyful weekend. Five stars for the event staff and venue. One star for the hotel and the general manager's handling of accommodations.

We could not have picked a more perfect wedding venue!…read more At first, I was skeptical never having been to Washington. I'm very picky and aesthetic and look are VERY important to me. Having originally planned my wedding at a marble and gold mansion (the venue was shutdown), it was VERY difficult to pick another location that matched my look. Then I found the GW! From the moment we booked, the staff was beyond wonderful--every single person we worked with was so kind, professional, and truly on top of every detail. You can tell they genuinely care, and that made the entire process so enjoyable. The owner is absolutely awesome too and clearly invested in making every couple's day special. The venue itself is gorgeous, and our photos turned out amazing. I wanted a very editorial look and received so many compliments on how beautiful our wedding photos are compared to others people have seen. Our guests are still talking about how great everything was, how delicious the food was, and how much fun they had! On top of that, the fact that it's a historical hotel made it even more awesome. I was fascinated by the place! You're literally hosting this extravagant event in the same location our president like JFK were hosted. Having early access to the venue was such a game-changer--it gave us plenty of time to set up, breathe, and relax so I felt fully confident when the big moment came that everything was in place. Everyone kept asking if I was nervous on wedding day and I was literally stress free and just so happy! That is SO important. If you're looking for a venue that combines beauty, incredible service, and a team that makes you feel completely taken care of, look no further. We had ZERO issues with the GW Hotel. We're so grateful we celebrated our day here--it truly exceeded every expectation!

SpringHill Suites Pittsburgh Washington - hotels - Updated May 2026

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