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    SpringHill Suites by Marriott New York LaGuardia Airport

    3.2 (62 reviews)
    Open Open 24 hours

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    Damage to car from Valet
    Pamela C.

    Beware of Valet Parking!!! Stayed at hotel in April 2019. Had 2 vehicles damaged by their valet attendants. ProPark refuses to take liability and fix my personal vehicle. Park at your own risk and do a thorough inspection before you leave their property.

    Large suite / room
    Arvid Y.

    Similar to other reviewers, Delta put me up at Springhill Suites after my flight was cancelled. I was definitely frustrated after my flight cancellation. However, settling down at Springhill Suites made me forget my troubles and allowed me a good night's sleep for my travel the following morning. The suite-style rooms are nice and spacious. After a weekend of staying in Manhattan-sized accommodations, the extra room was definitely a luxury. I was actually glad I didn't go back into town to stay with family. I had a lobby-level room, which was somewhat strange, but the room looked newly renovated. I am also guessing the airplane crew usually stays here. With approximately 350-400 sq feet of space, I almost didn't know what to do with myself. It was essentially two rooms, separated by a vanity with a microwave, mini-fridge, 2 TVs, a separated toilet and shower (nice if you're traveling with someone). Even though it was a street-level room, I felt safe and comfortable. The wall air conditioning unit was sufficient. Free Wifi and cable TV with HBO was nice bonus. The shower was clean with good water pressure. The bed and comforter were also nice. They offer free shuttle rides to the airport every 30 minutes. Their free breakfast is simple but good. They offer typical items such as bagels, eggs, ham, bacon, fruits, yogurt and juice. The staff was friendly and courteous. The only downside is that they don't have an in-house restaurant. Plenty of delivery options though. The lady working the bar also helped me order food in Spanish over the phone. If I ever get stranded in LaGuardia again, Sprillhill Suites is where i'll want to be at.

    At the front counter you could buy yourself some refreshments and frozen dinners
    Sandra May D.

    I really enjoyed this hotel it's in the middle of great little restaurants a lot of Colombian and Dominican and Latino food and grocery stores around if you take the subway into the city it's about 45 minutes so it's not too bad from the airport no traffic about 10 minutes the rooms are large and comfy you have a clean bathroom living room and bedroom and most rooms Contain anywhere from 2 to 3 TVs don't need that many but if your large family it's amazing. Also the rooms have a kitchen area with a fridge microwave and a little stove top if you need pots and pans just called downstairs. You can run down the street to the local Latino grocery store and buy all kinds of amazing food that you could cook up in your hotel if you want. They have a gym downstairs, and they also have a free breakfast every day depending weekends and weekdays the time of service is different but usually their breakfast finish around 1030, their breakfast consist of scrambled eggs sausage bacon potatoes you can make your own waffle all different kinds of breads oatmeal's yogurt's there is milk and juice and coffee as well for somebody that is eating healthier there is fruit boiled eggs and so forth. The only downfall I would have to say is the carpet in the rooms some of them have quite a lot of stains. Also when you take a shower the room does get very humid but you do have air-conditioning in the room to help with that also I almost forgot if you do get a room here ask them for a room not on the street especially in the summer time it is very loud and it's hard to get a good nights rest.

    Lobby
    Fa R.

    Clean and comfortable hotel, a few minutes away from the airport by car, or with their shuttle service that runs every 30 minutes. Large rooms with a living room, small but handy kitchen and a clised bedroom and s closed bathroom. Free wifi and breakfast in the morning. Nice staff at the frontdesk. Not the greatest area thought. Didn't feel unsafe but wouldn't walk alone by night.

    Business center
    Debra V.

    We really enjoyed our first stay here by the airport. Friendly. The first thing we did was checked in, then return the rental car and the hotel shuttle picked us up. The shuttle also goes to LaGuardia and the train station. Secured elevators use your room card. Calming and relaxing our room layout was different from other comparable hotels and the change was nice. Thursday evening is Happy Hour at the bar. The patrons and the bartender were friendly. Food is microwave limited, and menus of nearby restaurants are available. The bartender called and ordered in Spanish for us takeout from a Colombian restaurant which was delivered. We ate it at the bar tho lots of tables are available. Breakfast was good. Coffee is available 24/7. There's a Workout room. Was a busy place, and is on our Return list.

    A Bed Bug....
    Tavier N.

    This hotel has bed bugs and the customer service skills of the night shift are below average. No immediate resolution, I had to leave and get rooms at another hotel. The situation was a complete nightmare. We were eventually compensated but not to my complete satisfaction.

    Worn out couch with stains, fraying and sagging cushions.

    Our Delta flights Were canceled and we were sent to LaGuardia airport where our connecting flight was canceled therefore we had to find a place to spend the night. I used yelp app and Google and came up with this hotel. Standing in the airport trying to track our luggage From getting on another airplane I called this hotel and told them that I needed a room as we were stranded in New York at the airport. I was told there was one king room left the price was $459 plus tax. Not familiar with the area that we were in and the proximity of the hotel to the airport and the fact it was a Marriott made us choose this hotel. In our experience Marriotts have a certain upscale reputation for quality, cleanliness and overall nice hotel. So even though the hotel was much more than we anticipated to ever pay, because of the Marriott reputation and the situation we were and we excepted this hotel room to be a really nice place to be at the end of a very long day. When our cab dropped us at the hotel, we walked into the lobby and it was disappointing with older furnishings. It was not what We was expecting for this type of money. When we went to our room we opened the door and the room smelled bad and unknowing to me the rooms had individual air-conditioning units in them not installed thermostat air conditioning systems that are in other hotels. That could've been partly my fault for not having time to do the research about the hotel but it was some thing that could've been overlooked if it wasn't for the first thing we saw when we opened the door was a couch that looked like someone put it out on the curb for garbage disposal to pick up. It was worn and fraying and stained and the cushions sagged in the middle. I called the front death to ask if there was another room and was told that that was the last room in the hotel they were completely booked. We were fortunate enough to find an extra set of bedding linens in the closet and use them to cover up the entire couch so that we at least felt comfortable about sitting on it. The room felt like it was partially updated and partially left old. It was Certainly not something you would expect for $459 a night. The situation we were and we had no choice as we were told when we booked the room that it was nonrefundable, that should have been my first clue. I have made a complaint to the hotel on the survey that they sent me I am not sure that I will get a response but if I do I will certainly update my review as to the outcome. They did have a continental breakfast that that was decent and I felt that the bed was clean but the pillows felt a little old and worn. I have posted photos of the couch to see for yourself and make your own opinion. I felt like we were price gauged and don't feel like this hotel stands up to the standards of what Marriott hotels pride themselves on.

    Fridge and micro when you first walk in the room
    Samantha L.

    This was a nice surprise big size room for NY. It's fairly close to the LGA airport and the staff is friendly. The shuttle runs back and forth to the airport and my room was clean. I had a fridge and a microwave which was a plus and a nice King size bed in my room. The shower and toilet were separated in different rooms which was different but also kind of nice if your significant other was with you (if you know what I mean :) Lol!!) I'd stay here again!

    Kit T.

    One of my favorite crew hotels. Why? Well, the suite is bright, airy and roomy. Has a split living room/kitchen area that leads into the bed and bathroom. Two TVs, one by the entrance and then one right across the bed. Pretty nice fitness center and on-site laundry. The fitness center is pretty standard. Has the necessary weights/cardio equipment for a sufficient workout. The laundry room is my personal favorite as I find myself the need to wash clothes on the hot summer days where I do sweat a lot. Last thing I want is getting ready the next morning for a trip and have that sweat stink with me for the entire day... Huge plus for a hotel to have on-site laundry. Staff is awesome here, from the receptionists, housekeeping, to the van driver. Everyone is stellar here. Never had a problem with housekeeping knocking on my door even when my checkout time was after 3PM. There is also a little gift shop by the reception desk that offers select food items (snack varieties), bathroom essentials, and other nifty little things that you forgot that you needed. I usually get their wash detergent and dryer sheets. Want to get out of here to go to Manhattan... Times Square specifically? You can elect to walk a short 10 mins to the metro station or get the hotel shuttle to drop you off there to get on the 7 train to Manhattan. Last stop is Times Square. Boom! You're there right in the middle of everything. I'm going to give this hotel a 5 stars due to my experience in accordance to its hotel star rating. This is no 5 star hotel but it deserves recognition nonetheless.

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    9 years ago

    Everthing was good except for this strong/horrible smell similar to cat urine in the hallways and in our room.

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    Ask the Community - SpringHill Suites by Marriott New York LaGuardia Airport

    Review Highlights - SpringHill Suites by Marriott New York LaGuardia Airport

    The shuttle driver tried to get me there for the last inning but we were too late.

    Mentioned in 2 reviews

    Read more highlights

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    I needed a place to stay for the night close enough to my own place that was easy & decent…read more We recalled this place, I walked into the lobby & what first comes to mind is WTF ? But in a good way kinda ? Reason I say this is simply because it is a small lobby area totally cluttered with statues every where !! On the floor , to the side on tables ? It's like someone just couldn't make up their mind about what the heck they wanted to add to the lobby so they just threw a bunch of random stuff together. Now the fish tank around the check in desk is cool to look at but way way too much the fish are huge which makes the tank look like it doesn't belong. The lobby alone is just overkill. Moving on , we got into the room & it was nice everything was good , nice & clean comfy room. Once u get settled u wanna relax for a bit maybe watch a little TV ? Nope not here no clue what was going on with the TV barely any channels showed & most were static ughh kinda a pain. Tried to get some ice no can do on your own, u need to ask in the front & they will bring it to u. I don't want to sound like I am putting the place down , in the end I settled for the 3 stars because it was reasonably price, convenient & very clean it served it's purpose.

    Booking We should…read morehave read the reviews before booking this hotel through Expedia. Once my disabled Vet brother arrived at the hotel, they explained they could not accommodate him because he is paralyzed on his right side (arm & leg). Check-In When he sought to checkout, we contacted Expedia and they advised us to cancel on the property and online with Expedia. When we tried to tell the night clerk this procedure, she talked for 3-hours and never listened. Federal Law "Under the ADA, all hotels built after January 26, 1993, must be accessible and usable by individuals with disabilities. If it was altered after January 26, 1992, it must be accessible to the maximum extent feasible. If a hotel was built before those dates, architectural barriers must be removed when readily achievable." "All hotels, motels, inns and other places of lodging must comply with the Americans with Disabilities Act (ADA)." ADA Compliance By the time we found ADA accessible accommodations, she started screaming at us October 5, 2024 @ 10:03 p.m. She was unaware of her hotel's policies and procedures. When I tried to read them to her from their website, she began screaming and hung up the phone. She said she didn't want me reading any policies to her. I called back and asked her if you wanted me to text her a picture of the policies on her hotel's website and she hung up the phone. We requested an invoice noting that he had checked out due to a lack of ADA accommodations. She stated, "Our hotel does not accommodate the handicapped." I stated, "What, your hotel is out of compliance with the Federal ADA mandate?" Website It is clearly stating on their website that they are handicap accessible--see photo. If they list this on their website, it should be on the property. "Key Elements of Accessible Hotel Rooms Some features in accessible hotel rooms resemble those found in accessible homes, making your stay away from home more comfortable and familiar. Key elements of accessible hotel rooms include: Wider doorways Automatic doors Lowered work surfaces Lowered light switches Visual and audible fire alarms Bathroom modifications play a significant role in ensuring safety for hotel guests with disabilities. Hotel bathrooms may include the following: Grab bars Roll-in shower A toilet at comfort level: 17 to 19 inches off the ground Shower chair Handheld shower head Lowered countertop, sink, and mirror Emergency cord pulls"

    Hyatt Place Flushing/Laguardia Airport - Double full bed

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    I had a nice stay here. The rate is better than some nearby hotels. The elevator is super slow…read more(normal for NYC). It has free breakfast, and the option is pretty good. Would definitely consider it again!

    Stayed here for 1 night in December shortly before Christmas. It was accessible by the Q90 bus from…read moreLaGuardia airport, and I felt safe riding the bus for roughly 20 minutes late at night, even with my giant luggage and backpack. Once I got off the bus, it was a short walk, roughly 10 minutes, with the help of Apple Maps to get to Hyatt. Lots of places were still open late at night, and plenty of people were out and about. I felt like I was in the bustling streets of Asia, where it's safe to walk late at night. Stayed in room 625, it was a very spacious room with multiple windows and great views overlooking Flushing, with a giant sofa, comfy bed, and large brightly-lit bathroom. The shower has shampoo, conditioner, and body wash. Front desk gave me a couple of sewing kits, which I really appreciate. They told me breakfast was complimentary, and when I went the following morning for breakfast, the hostess said it's an $11 charge. I told her I was told it was complimentary, and after she consulted with the front desk, she said it was fine, so I had breakfast. There's a decent selection, including congee, miso soup, steel cut oatmeal. Gym on the 3rd floor is incredibly tiny. A rack of dumbbells, one treadmill, one bench, and one weight machine. It was fine for a quick workout. No bathrobe nor slippers provided. They held onto my luggage the next morning for a couple of hours while I was out and about in Flushing. I lost my luggage tag, but thankfully I was able to get my luggage back easily.

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    My stay here was flawless honestly…read more I skimmed over all the 1 star reviews and I get their perspective. None of their issues bothered me one but though. This is a cheap hotel in Corona, Queens so I don't really know what people would expect. We had a group of 4 of us come here for the Gov Ball music festival and it worked out perfectly for us. We were able to walk to Citi field from the hotel. We checked in early with no extra charge and the two rooms we got were ready for us. I like how the windows open because we were able to hear the music from the festival from our room during the day. We had an AC in our room and that thing blasted cold air! Kept us cool all night long. We accidentally left our room key in our room so I went downstairs to the front desk to get a replacement and the girl was so nice! Gave me no hassle and offered me one or two keys. The TV worked, the shower and toilet worked and was clean. They offer larger than average shampoo and conditioner etc. Even though you bring you own stuff most hotels only give you those teeny little bottles. Plus there was toothpaste and two toothbrushes wrapped in plastic already in the room if we needed. We also got a thank you bag with two bottles of water and some snacks. As far as parking- the parking lot is extremely teeny. I mean like it only has about 13 spots max but we pulled in and got a spot no issue lollll. They also lock the gate at night which I like. I felt like my car was safe in there. After the festival we came back and showered and walked the streets looking for some late night food. The beautiful thing about Queens is that you can get Mexican food at 11:30 pm in a sit down restaurant. For what we needed this hotel for, it worked out perfectly.

    AWFUL! bad service and dirty beds. I woke up and there was bed bug bites all over me. The staff…read moreBrought me new "clean" blankets and was still dirty. When I first came the shower had hair in it that wasn't mine and the sink was all wet. The elevators take such a long time to come up and come down so might as well use the stairs. I wouldn't recommend this to anyone. Absolutely do not come here unless you are ready for bed bugs and a lot of dust. There are stains on the bed and holes and it is just disgusting to sleep in. Very uncomfortable! Don't waste your time on coming here it will ruin your trip.

    Best Western Queens Court Hotel - Exterior

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    Pai Ling the front desk lady was very sweet to my wife and I she has good patience,takes care of…read moreall the customers. The free breakfast was good, the beds were comfortable and clean. the location was great transportation is great #7 train is 2 blocks away. Great restaurants and stores.

    This review is mainly for their management of the hotel lobby. Their lobby was filled with the…read morestrong essence of Marijuana. As it turns out, there were 5-6 boys, ranging from 13-14 yrs old, smoking marijuana right outside of the front door of the hotel. The automatic front door kept opening, letting all that smoke into the lobby. The boys came into the hotel lobby and were hanging out in the lobby lounge. They proceeded to get cups of water from the hotel water cooler, and kept pouring cups of water over their heads; making a complete wet mess in the lobby, all over the tables, chairs and floor. Yup, they were flying high as a kite and were harassing everyone in the lobby! I actually questioned the employee (manager??) at the front desk about why this is being allowed in their hotel lobby, and he said he felt bad to kick them out because it was raining outside. He even provided tissues to these kids to dry themselves off. What?!?! (He was serious!). They were not guests of the hotel. (Where are their parents?!?! How did they even get the marijuana?!?! Isn't this illegal for 13/14 yr olds??). The employee/mgr actually asked me if he should kick them out...Really?! If this were my hotel, they would have been kicked out a long time ago. Why is the employee/Mgr(?) asking my advice; a random person in the lobby? He actually laughed when I said Yes! Best Western, Do Better!! This is UNACCEPTABLE!!

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    My daughter and I stayed here for 3 nights. We checked in at 9:30 pm as our flight getting there…read morewas delayed. We get to the room and see there is only 1 bed. I booked a room with 2 beds. I call the front desk and they inform me that my reservation was changed. No one contacted me. No one told me about this when we checked in. I was told there are no available rooms with 2 beds and they offer a roll away. The room was pretty crowded already so we made do with 1 bed. They did move us to another room the next day. The hotel itself is older but well maintained and clean. They were doing renovations while we were there however, we weren't disturbed by them. Not one of the vending machines worked, they did call for repairs when I reported this. They also allowed me a water out of their little pantry after the machine stole my money. The restaurant was OK. The service was slow. The food wasn't bad. The fitness room was big and really nice. Everything was clean and in working order. The pool was nice, clean and big. The shuttle was on time and we didn't wait at the airport long at all. The location was OK however, there's not a lot of healthy food options for delivery. The entire staff was friendly and accommodating. Every last person said hi and we're just nice people. All in all we had a nice stay.

    We ended up staying the night here because our flight to Raleigh got cancelled due to weather. So…read moreyea,, off the bat,, it's pretty nice boutique style lobby with a cool chandelier in the middle. Then there's the check in desk with very friendly and very approachable employees. They check me in, I get my keys and I'm on my way to my room. Easy as one, two, three. The rooms are a bit tiny, but keep in mind that this is New York. Where space is at a premium. But that's ok,, as long as I have pillows, sheets, comforters, I am good to go. I even get a desk and a TV. That's if I choose to want to watch something before I snooze. The bathroom is complete, it has a shower and tub. There's a sink with a faucet and a mirror above it so I can see myself when I brush my teeth. Also a toilet that flushes. What more do you want??? At the end of the day, a hotel is a place for me to put my head down so on can rest and be ready for whatever tomorrow throws at me. It's a pretty good hotel. I was definitely well rested when I got up for my flight. Thank you Holiday Inn.

    SpringHill Suites by Marriott New York LaGuardia Airport - hotels - Updated May 2026

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