STAY AWAY FROM SARATOGA DENTAL GROUP!!! This place does not deserve even one star! First, it is so poorly organized! Nurses do not knot their job. I came in pain the next day after Christmas in 2018. It took them a while to take the X-Ray of my teeth. The person who took X Rays kept asking other nurses to help her... Then a doctor came and started to read it. He said that he thought my problem is on the upper jaw under the bridge I had. I was sure the tooth that was troubling me was on the bottom jaw. However, by the time they finished with the X Rays I was not sure any more, because my whole left side was in severe pain. The doc went somewhere to consult with another doctor. When he came back, he assured me that the bad tooth is under the crown holding the bridge. I was in a lot of pain, so I trusted his professional opinion and gave him an okay on extracting that tooth. He cut the bridge of, pulled the tooth out, gave me prescription for antibiotics and sent me home. He did not give me any painkillers! My follow up was in a week. I was dying of toothache the first 3 or 4 days eating handfuls of over-counter ibuprofen to ease the pain. By my follow up visit, my toothache decreased about 50%. The doc explained to me, that my surgery was difficult, and it will take a few more days to stop hurting. He scheduled another follow up in a week. All week I was on over counter painkillers. When I came back to the dentist, he looked once again at my X Ray, topped on my teeth, went to consult with another chop and came back with a news. My problem was in the other tooth on the bottom jaw. We scheduled to do a root canal. A few days later, a root canal dentist did his procedure, which stopped the pain right away. Why a few days later? Because this chop comes to this place only once a week. I will skip details on my billing... It is another story, when they tried to bill me twice and extra... Still in December of 2018 after the doc cut my crown of, he tried to sell me their expensive implants. I am one of those people who cannot afford such things. I went for partials. Long story short, after a number of imprints and unnecessary visits, where I would wait for 30 - 40 minutes in the lobby or in the chair only to spent less than five minutes with the doc and hear same thing I already heard before, they told me that they would call me when my partials are in. I waited until February. No calls where received. I called them myself. They assured me that the partials are in and I should come to try them on. When I came for my appointment, the receptionist apologized and said that there was a mistake and my partials are not ready yet. She promised to call me as soon as they will arrive from the shop. Well, I waited until May and went there again myself. The partials where not in and nobody knew were they are. I asked for my refund. They did not argue, but the next day tried to sell me their services again. I went with the refund. I do not know yet how much more headache I will receive until I get my money back (almost $700.00), but in meantime I feel I have to warn you guys from getting in the similar situation. STAY AWAY FROM SARATOGA DENTAL GROUP!!! read more

I just became a patient at Springfield Dental Group after years with another dental office which is much further from my home. Once SPG opened, I thought I would give them a try due primarily to the convenience of their location as well as the fact that I was having some discomfort. At my first exam Dr. Aithraa gave me the bad news that I had periodontal disease and a tooth in trouble. I had no reason to doubt him because my previous dentist had told me the same thing a few years back and I had done nothing about it. I decided to go with the periodontal cleaning and, as it turned out, extraction of the bad tooth. I found Dr. Aithraa and the entire staff to be professional, very competent, friendly and as accommodating to my needs as I could possibly have hoped. They seemed genuinely concerned with my comfort and, most important to a nervous (make that "chicken") dental patient like me, were reassuring and communicative throughout each procedure. Ms. Meske Tegegne, the hygienist who did my long-overdue cleaning, could not have been more patient, given that I had not had a professional cleaning for several years, and did a fantastic job. Today, the day after the procedure, my gums look and feel terrific. I have only had one extraction prior to the one Dr. Aithraa did yesterday, and it was under sedation. So, when the doctor told me he was just going to numb me, I was apprehensive. But he convinced me it would be a relatively easy and quick procedure and he was right. Virtually no pain and a very expert after-treatment, including stitching. I should also point out that Dr. Darjani, the endodontist, advised the extraction as opposed to trying to save the tooth. I'm no dentist, but once they showed me the x-rays and then the extracted tooth, even I could see that extraction was the only way to go. I appreciated both their candor and their honesty. Ms. Kriegh, the office manager, was of invaluable assistance in explaining the charges and making sure I was given full credit for my insurance and a promotional discount that was available at the time. Overall, compared to what I have paid in the past, I found SPG's charges to be very reasonable. I neglected to write down the names of the other staff who assisted me yesterday, but all were top notch and did a superb job. To sum it up, I have just met these folks, but I really feel comfortable at their practice and actually look forward to seeing them again for my follow-ups and any further work that may need to be done. read more

Totally blown away by their service and expertise! I visited them because my tooth broke a few days before and my normal dentist was booked for a month and a half out. They were able to take me the next day. So I got there with a broken tooth and I was surprised by several things: first, they use digital x-rays that use about 10% of the normal radiation. I had never seen that before, but I appreciated that. The dentist (Sinan Aithraa) was really skilled. He was the first dentist to be able to completely numb my mouth. My nerves are a little lower and he made a couple of extra shots to completely numb it. This was the first time in 10 years that I didn't feel the dental work. What shocked me most was that I didn't have to wait several weeks for them to make a crown. They were able to determine that I didn't need a root canal (I was grateful!). My other dentist for my crown sent me to a specialist at another location. That added two weeks to the process. Dr. Aithraa was able to see from the x-ray that I didn't need a root canal and told me-here is the shocker- that he could make the crown and put it in my mouth in just a couple of hours. They did a scan of my tooth, printed the crown, tried it on, trimmed it a little, then put it in a kiln for 15 minutes to make it hard and I left the same day! I went in with a broken tooth and I left a few hours later with a new tooth! I couldn't be happier. The last thing that I really liked was the fact that I really didn't have any money to fix the tooth at the time. While I was in the dentist's chair, a lady came in, took my info and told me that I qualified for credit and could pay it off in 18 months. It was the smoothest process I have ever had. I would recommend these guys to anyone. Not only was the dentist the best to work on my teeth-I've been to a lot of dentists in my time- but all the staff were kind, friendly and professional. read more

My mom and I have been going to this office for a few months now and love it! The staff is all very friendly and always in such a great mood. My mom doesn't speak too much English but they always have someone to translate for her if I can't be there. Dr. Lam is very knowledgeable and is easy to talk to. The office is always very clean, and has the latest technology. And to top it off they are very accommodating when it comes to scheduling. I had an issue where Dr. Lam squeezed me in the next day because I was in pain but also getting ready to leave for a trip and wouldn't be able to come back until 2 weeks later. I am so happy this office is here. I've bounced around many dental offices and think I finally found my dental home! I definitely plan on staying with Dr. Lam and his staff for a long time! read more

The new patient special for $59 is so affordable for people that do not have insurance, like my father. He has periodontal disease and they still honored the $59 special to do one section! Which was extremely helpful. Also, they arranged multiple payment plans & gave my dad the option to choose one that he felt comfortable & best accommodated his wallet. Everybody that talked to us was very welcoming, extremely professional, & friendly. Most importantly, they did not push treatment on my dad just to get payed & they did not treat us like just another patient in an assembly like just like my former dentist. I definitely recommend this office if you're looking for a new Dentist. read more

I would not seriously recommend this place. My boyfriend tried to get a cracked, disabled tooth extracted from here but they were not able to complete the job. In addition to that, the daytime dentist, Ms. La-Pham, upon first seeing me, strangely ignored me and continued to ignore me on subsequent visits with my boyfriend. Strange behavior for a new practice looking for new patients, right? I thought so too (negative vibes withstanding). The only good thing about this place, besides the convenient location at the Saratoga shopping area, is the super-nice receptionist and charges being cancelled for work not being done. read more

Awesome location and outstanding customer service in the realm of dental hygiene . The Springfield dental group operate using the most up to date technology and skills necessary to obtain a wonderful smile. check in at any time and the friendly staff will greet you upon entering and help you with all of your dental needs . Located in the Saratoga shopping Center. location is everything ! Springfield dental group provide top-notch service and a smile. Remember have a smile you only have one read more

I've been to many dental practices but this one was exceptional. Even, on a crowded Saturday. We did wait and the visit was longer than expected. However the time spent with us by Dr. Lam, made the wait well worth it. He has an excellent rapport with patients, is a great communicator and truly CARES. In health care today, this is a rarity. Dr Lam and his team are a gem in the dental field in NOVA. I'm truly thankful to have found this practice!! read more

I had a blast with the staff and technicians here. They are very professional and have great personalities. The fillings of my cavities was painless and quick. I was in and out in 45 minutes. They have great low prices and their payment plans are reasonable. I look foward to coming here every 6 months. So that I can have the fantasist experience again and again. I give them 10 stars if it was possible. read more

Lord knows I'm afraid of the dentist. And unfortunately I need a lot of work done. Well, if you are like me, this is the place to go. Staff are friendly, take breaks when you need to, and help ease your fears. They are flexible with scheduling and just easy to work with. They also offer in-house financing if your credit sucks like mine or if you are broke like me. read more

Dr. Lam is extremely knowledgeable and was patient in describing out what he saw in the xrays of my teeth. I was able to get a cleaning and filling done quickly within the lunch break of my work schedule and it was all thanks to the polite and professional staff that they have. I recommend this place to everyone and anyone living in the DMV area. read more

I highly recommend this office and Dr. Lam to anyone who is looking for a great dentist! He truly cares about the health of his patients and will go out of his way to explain everything in great detail. The office space is open, spacious and comfortable. The staff are also super friendly and thorough! read more

Thank you, Meske for another professional and courteous dental cleaning visit. I would recommend and continue to seek your service specifically. I compliment the entire staff for working together from beginning to end to ensure customer satisfaction. read more

What a nasty piece of work the office manager Nikkia Bratton is. She is rude, disrespectful and disgusting to deal with. What a horrible representative for the office. I certainly hope she daily encounters someone like herself to deal with. read more

Visited this office recently and was very pleased. State of the art equipment and friendly staff. Dr. Lam was great. Took the time to explain everything I was looking at and answered all my questions honestly. Definitely will be returning! read more

As a new patient at this dental office, this has been the best experience visiting the dentist. Everyone is friendly and professional and the doctor is very thorough and cares about what he does. Thank you Springfield dental group. read more

I love coming here! The staff are friendly and helpful. The front office staff is always helping me get the best bang for my buck. The doctors are awesome and take good care of their patients. I highly recommend coming here read more

This dental practice is great! From the first moment you walk in the door, through treatment, the staff is most professional. They treat patients like family, keeping you comfortable. I recommend people come to this dentist. read more

I Have the best experince from the start with nilo who took care of me with x ray and then i found doctor M who is also the best doctor and then meski who is the best hygienist who clean my teeth and she was the best read more