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Springfield Acura

2.7 (130 reviews)
Open 8:00 am - 7:00 pm

Services - Springfield Acura

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I lease an Acura RDX from Springfield Acura and the rear windshield spontaneously shattered in January of 2022. Now the sunroof spontaneously shattered in September of 2023!!! Both times they tried to give me back my car with shattered glass still all over the place!!! And, Acura refused to pay so my insurance company had to pay AND I HAD TO PAY A DEDUCTIBLE!!!! I had to call to get my service rep who NEVER CALLED ME. I left messages and NONE WERE RETURNED. Stay away!!!

Farha S.

Andrei and Felipe both provided me with the best-in-class customer experience when getting my new Acura Integra. I went to trade in my ILX, and he came to me with an offer that made me happy and was at Kelly blue book value, which I appreciated. He was also responsive on his day off and went the extra mile to ensure I was happy with my purchase and options. I previously went to a different Acura dealership but will only buy my car from Andrei and my friends at Springfield Acura. Felipe hooked it up with good coverage for maintenance for four years. I really felt taken care of and valued as a customer. That's hard to find these days with the chip shortage going on. A lot of other car dealerships I went to were standoffish, but Andrei and Felipe both respected that it's still a big decision regardless of the ongoing inventory issues. I'm super happy with my experience and brand-new baby. Thank you!

My 2015 TLX
Jay P G.

I was recommended to Andre by my uncle. Once Andre knew this was the car I wanted, he got me into by all means necessary and found me a good rate that was suitable to my needs. I may have not realized it at first but wow! For someone who didn't have the BEST credit, I got the best rate. And Andre made sure of that. I highly recommend to see Andre as he is not a pushy salesman and would answer any of your questions or concerns.

2017 MDX

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6 years ago

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Service Dept Jamie gave me no hassle when I rescheduled my appointment on the same day. Thanks for your help Jamie!

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8 years ago

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Ask the Community - Springfield Acura

Review Highlights - Springfield Acura

My contact at the dealership was Samantha Hunter who later brought in Anthony Bruce to assist.

Mentioned in 2 reviews

Read more highlights

Seamless Auto - Maserati Ghibli | Seamless Auto | seamlessauto.com

Seamless Auto

(12 reviews)

by far the biggest scam! Was pre-approved for a GLC…read moreMercedes-Benz on Capital One Auto Navigator ($20k). Capital One gives you the confirmed overall price for the vehicle so you don't need to negotiate the price once you get down there. After 2 hours of test driving and completing the applications they jumped up the price by $9,000 and claim that the sites listed price is how they get business in the door - false advertising! A $9,000 commission must be nice! A bunch of scammers! 0/10 I addition, no where on the site did it say there were any disclaimers. The sales manager also mentioned that he couldn't find your hidden information listed on Capital One Auto Navigator nor did the site bring me to your main website. He clearly said which I'll quote "this is how we get people in the door". https://www.capitalone.com/cars/vehicle-details/2019/Mercedes-Benz/GLC/300/WDC0G4JB8KV146083 You should be the one doing your own research and not wasting the customers time. I called prior, showed my quote upon arriving and once I completed the whole process which was well over 2 hours is when I was told that not only would my quote not be honored but jacked up by $9,000 minus any taxes or dmv fees which I was more than willing to pay. Again, it's bad business! 0/10 and would not recommend even to my worst enemy. Do better!

We went to see if we can negotiate a SUV we liked with the financial guy Walter He was rude didn't…read morehave the decency to stop what he was doing to talk to us and treated us like if we were idiots. Didn't introduce himself didn't tell us have a seat let's talk nothing I will never buy a car from them and will let everyone know not to go here. Very unprofessional !!!!

Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

Chase Bank

(7 reviews)

Useless. I had to go to the other location to make a deposit because I hadn't received my debit…read morecard yet. What's the point of this branch if you can't even make a deposit

Just had a truly awful experience with the lying, power-tripping manager of this Chase branch…read more.. Her name is Jacklyn Watson Danby... Her partner in abusing me was Michelle Esola... They should both be fired for terrible service and for being abusive liars who would rather play childish, power-tripping games than doing their jobs... First, Ms Danby claimed she could not (or would not choose to) verify my id based on my drivers license... even if I gave her my ssn, or any number of other ids... She wouldn't help me without my debit card, which I had never needed before to get cash... So, Ms Danby makes me stand aside and wait 'for her manager'... & after I stood there while several other customers were helped, she sent me to Ms Esola for 'further verification'... Well, when asked by Ms Esola for my phone number, I gave it... Asked for my address and gave that, too... Then, Ms Esola asked me to recite my last 3 banking transactions, which I did not know - so she said I 'failed' the verification and I would not be allowed to make a withdrawal from my account... Now, I knew my address, phone #, ssn, account #, and had multiple picture IDs... & the bank has cameras... So, why was I still being vetted? It was just ridiculous... Then, Ms Danby FALSELY claimed I threatened her, at which point she claimed she'd call the cops... I asked her to please call the cops, because I absolutely did not in any way threaten her and had done nothing wrong ... & it is at that point she finally gives me my money... Now, it is Important to understand that I take false accusations very seriously... what Ms Danby said is slander...I did not, in any way, threaten her or anyone else... & jerking me around - making me wait 20 minutes to get my money - was no better... basically, they were just playing a game, like a couple of very stupid 12 year old girls... they were clearly getting off on it... these people are unconscionable scumbags... & i'm not sure which was lying, but both claimed the other was the manager... this happened @1pm on Tuesday, 9/4... I hope and assume this is all on tape - if so - please review and fire them both... they deserve it... they are truly rotten people...

Springfield Acura - car_dealers - Updated May 2026

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