I needed a storage unit after clearing out my parents home and the estate sale was complete. Still…read morequality pieces and memories. Kevin was very helpful, friendly and attentive. The location was very convenient, easy access while very clean, safe and climate controlled. Definitely would recommend.

This is one of those unfortunate situations where this business has decided not to be flexible in…read morepolicy. My daughter rented a storage unit on Saturday assuming we would need it for her move into a smaller apartment. On Sunday evening we realized we would not need the unit, no promptly on Monday morning we stopped by the storage facility and explained what happened. The woman at the counter said there is no way to cancel the contract for the month. She called her husband to ask if there was an option and he said no. He was not on site to speak with me. He stated That they are keeping the $95 and there will be no refund. We never went in the unit and I am so disappointed that this company has no flexibility when someone makes an honest error. Then when she closed out the account she kept the $10 security deposit because I did not give 5 days notice. Seriously, the unit is paid for for a month and they are keeping the $10 security deposit plus the $95?? I also found out she closed it out with today's date so if my daughter wanted to use it this month she can not, even though it is paid for. I asked why she didn't mention the 5 day notice and she said , she didn't think about it. So I said please reverse the close out and I'll give you a 5 day notice now. She then took $10 out of her purse and gave it to me. So this company has my daughters $95 AND can rent the unit to someone else. In hindsight I should have canceled in a month so they can't collect twice for the same unit. I would suggest you do not do business with a company that is inflexible.

Looking for a convenient mailing spot in Westhaven? Check out this fantastic local shop! They…read morehandle all your shipping and greeting card needs, plus they have a wonderful small selection of books and novels. The staff is always friendly and eager to help. Huge thanks to Susan Stark for running such a top-tier local business--and a special shoutout to Moishe the Black Lab for making every visit the absolute best! Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

These people are so nice and helpful!! Great experience! Definitely would recommend! They also have…read moreawesome Birthday, etc cards!

Very quick to respond, came out within 2 days to clean my couch and loveseat. They did an amazing…read morejob, I would highly recommend.

This is a great company. The people are honest and professional. I have used them for years now…read moreand they have always done what I ask with NO pushy sales pitch. My carpets and upholstery look great each time. I would highly recommend them.

Absolutely the best experience possible. The entire process of moving and having to store your…read morebelongings can be very stressful. The units at BC Storage are always clean and we never have to worry about security all at a very affordable price. Kelley is the best to work with, she takes it to a new level with her customer service. I have had to rent several spaces over the years for myself and several family members. The service and professionalism has never wavered. Never even think of any other place when I hear of someone needing temporary storage. The best!

i would give 10 stars if i could. i took over the rental of my sister's unit in september 2009…read moreafter her passing. i have always had excellent service & kindness dealing with kelly. i myself live 50 plus miles away in madison, tn. i've had people ask me why i didn't move the item to a storage place closer to where i live. i've never entertained that thought. i been happy with bc & felt that my items were safe there. i will always hold kelly & bc in high esteem & recommend them to anyone that my need their service in the burns/dickson area. many thanks. lucille randall, madison tn unit 186

Best place to rent a storage unit in the Dickson area by far! I rented a climate controlled 5x10 at…read morethe Tennsco Dr location and had no problems. Clean, secure, and easy access. The staff is superb! I spoke with Malia (sp) several times, including a late night move into the unit and she was super sweet and helpful! Highly recommended!

The Storage Place is the BEST place in Dickson to Rent storage Units ....Thanks Terryread more

If you are looking to get screwed over this is your company. I paid thousands for river rock,…read morecoated in mud, honestly I wouldn't be surprised if it was stolen. The rock was dumped on my driveway, left 9 palettes and bags and when I asked if they were coming back to get the extra, which they admitted to overfilling the bags, they told me it's my problem. They quoted me the wrong amount, never sent a correct estimate and then ditched me with tons of rock for THEIR mistake. I called and talked to the person I ordered from, delivery person & manager and they basically told me too bad. I cannot believe the amount of unprofessionalism. I will be taking the truth to all social media, this company blows. If you want to throw away money and have them take advantage of you for stolen & dirty rock... this is your place. Worst customer service & zero resolution, I think they are in the business of scamming people and not selling rock. Run, don't just walk away from this company.

This is a family run business. Everyone here is very helpful. They have every kind of rock and…read morestone you could imagine using in your landscaping or project. I would also bet if they don't have it they could get it. They have some other items as well like planters and landscaping features. The variety of product is HUGE!

Great staff, caring and helpful. Held a perfect memorial service for my mom at the Pavilion at…read moreHarpeth, everything from the food, staff to facility was excellent. Couldn't be more pleased.

Have had a pretty horrible experience with them from our initial call. When my FIL passed my wife…read morecalled as the only paperwork we had from him was from Harpeth Hills and it was for everything he had prepaid. He had told us in advance that he had done that. Nevertheless, she ended that call with Thomas with a 14K quote for a funeral! And a referral to a local funeral home in Austin to help us here with transport or whatever was needed. When we finally had time to think and spoke with the local funeral home about options we decided on cremation. We also separately decided we did not want to do a funeral or have that expense. Thomas was upset and rude when my wife informed him of the plan. He then called the funeral home from Austin and was upset with them for talking us out of the funeral services he proposed! They did not do that, we had already decided that prior to talking with them. Thomas then also left them a nasty online review. Not a great start! We then proceeded with the cremation and confirmed those plans with the cemetery who confirmed everything was indeed prepaid and there were no additional fees. Guess what happened when we showed up? That's right, additional fees! Almost $800 to have the date of death added to the scroll as the year is included, but not the date. I've since learned this is somewhat industry standard as it is a 3rd party cost, but what is not industry standard is repeatedly informing a customer everything is paid only to ask them for money at the last moment. Furthermore there is a complete disconnect between the funeral home and cemetery. They (Lynn-GM and John Sales Mgr) ultimately offered to provide the scroll at a discount but days later have still not sent that offer/quote to any of the family. They began by trying to take advantage of a family at one of their weakest moments and when that didn't work threw a temper tantrum. It then felt like they were trying to extract something from us on the burial as payback, but I now believe it was just further incompetence on their behalf. Even at their best throughout this process they felt shady. This is a corporate run funeral home and you'd hope since you lose the empathy in exchange for greed, you should at least gain efficiency, but here you get neither. Stay away!