Dr. Cilento and his team are very good, I appreciate their attention to the patient and his…read morediscussions with me, the patient. It is very important to have frank and informed dialogue done in a compassionate way. And for Veterans dealing with upper respiratory issues, he's your man.. His PA William is great. Troy

The procedure didn't work. Anoth ENT I visited who viewed the before/after/current images say there…read moreappears to have been nothing done. I've asked TS&S to stop cold-calling me for further appointments but they just keep calling. Everyone is nice but it wasn't worth the experience or cost.

We took our son there on referral by our Pediatrician (who we will be speaking with.) We showed up…read more10 minutes early after filling out their per-registration online. It took an hour and 10 minutes after to see the doctor. Dr. Douglis wanted to have a CT scan done on a 14 year old without life threatening injuries. This caused alarm in us because of the radiation concerns. Dr. Douglis's response was to google it again... Our concerns are valid and he certainly could have handled it in a much more professional way. The reality is NIH research shows that CT scans have added about 103,000 future cancer patients. "Using the UCSF registry data on individual CT exams and RadRAT, the team estimated that CT use in 2023 could result in almost 103,000 future cancers. If current practices continue, CT scan use might eventually account for about 5% of all new cancer diagnoses in the U.S. per year." https://www.nih.gov/news-events/nih-research-matters/radiation-ct-scans-cancer-risks On top of all of this, the office smelled, and was generally dirty. The picture of the Biohazard trash can was taken in one of his exam rooms, the day of this post. Avoid at all costs.

Saw the doctor for two minutes - he made me gag three times. He had his nurse spray my throat with…read moresome numbing agent (which messed my vocal cords up for a week), then decided to cancel that procedure and order a CT scan instead. I have decent insurance, but was charged $200. Then I received a bill for an additional $167. All I needed was an antibiotic.

Dr. Shah was very friendly & informative. Staff was welcoming and helpful. I highly recommend this…read moredoctor!

When you have to switch doctors at Texas ENT they treat you like you've committed treason. If the…read morefirst doctor would have actually acted like he cared I wouldn't have had to switch. Office staff checking out acts like it's an inconvenience to check you out. Techs are ok. Bring a book to read or download Ebooks because you're going to have a wait. I had to find a new ENT who would take the time to listen. It's like cattle being rushed through a cattle shoot and they don't take the time to address the reason you are there for.

Vertigo was becoming a challenge for me so went to this ENT recommended by a friend. They took my…read moreinsurance and Dr Shah was excellent. I really liked his explanations and attitude. Testing showed I do have hearing loss, which I thought was part of my problem. More tests scheduled.

Dr. Fabiana farinetti is supposed to be my primary care physician. But I will never trust her with…read moreme health care ever again. She barely walks into the the room and 2 mins later after asking some ridiculous questions, she cannot wait to leave again. She doesn't seem to care about her patients and any questions they may have. She has done tests on me without any approval and now I'm stuck with a bill of 140$ for something that I didn't know what being done or tested. She doesn't seem to have any character, personality or even ounce of care for someone of her profession. The clinic itself is badly managed. Staff and doctors both are unprofessional. Do yourself a favour and stay away. Still waiting for hear back from the clinic manager for almost a week now but doesn't look like that will happen!

Ridiculous customer service. The girl at the front is rude and unprofessional. My husband had an…read moreappointment at 7:30am which I thought it was strange because the office hours on their website says they open at 8 am. He signed in at 7:40 am. No one was at the front for almost 15 minutes. Finally someone comes up from the back and my husband explains the confusion and the nurse says its ok. We sat down to wait and then the front lady who does the scheduling said that I could go back there but that I was going to be there all day to be seen by Dr. Vera. She was rude and wanted him to reschedule. I asked to speak to the manager because on their website it says they open at 8am and when we got there their was no one at the front office. I told the lady that my spouse has diabetes and he needs his medication and missed a day of work could he make an exception. The front lady said no, but I can give you my managers phone because she is not here. She added that Dr. Vera honors people that are on time to their appointments, yet when I'm on time, I've had to wait up to 30 minutes to be seen. Her attitude towards patients really stinks and is uncaring.

My fiancé Chris went to see Dr. Sana after years of no sleep and minimal breathing through his…read morenose. We first made an appointment with the office staff which is extremely helpful, nice and caring. After the first visit, he immediately found the issue, scheduled an allergy test and proceeded with surgical measures. The process was so seamless and Dr. Sana ensured to explain everything little by little so we understood exactly what was happening. Even after surgery, the staff and Dr. Sana have been very attentive to ensure he is healing well. They have a text function to make the process so much easier when it comes to questions and they respond same day, it's so convenient. I would recommend Dr. Sana to anyone!

Do not go to this doctor. All they care about is making money off of you. Did all kind of test and…read moreprescribed 3 different medications, 2 were basically the same. Had me come back another day for hearing test...another copay. Dr. Sana said it's allergies related and wants me to come back yet again to do an "allergy test". Meaning another charge to the insurance. The hearing test results were stress related, he didn't know what to say. The man don't know what he's saying, just throwing out a bunch of nonsense! NEVER WILL I GO TO THIS DOCTOR!

Dr. Smith was very patient and attentive to my situation. I was very fearful of having my vocal…read morechords scoped because I had it done before. Dr. Smith was so gentle I could have it done again. He also has a top of the line scan that is very clear. As he showed me details of my deviated septum he was not rushed and was very thorough in his explanation. His office staff was super nice and professional. His office sparkles it is so clean!