I was very disappointed with our experience at this practice. My daughter has struggled with…read morerecurring ear and throat infections, and we know her tonsils and adenoids are enlarged for her age. From our first visit, I felt the physician's bedside manner was lacking. He spent very little time with my daughter, and nearly all communication, including the preoperative instructions and answering questions was handled by the nursing staff. As a parent, I expect the surgeon performing my child's procedure to be available to discuss concerns and explain the plan of care. That did not happen. Our biggest concern came during the preoperative appointment when we were told that, after surgery, the only pain medication recommended would be over-the-counter Tylenol. I expressed that I was worried this would not provide adequate pain control and that effective pain management is essential to helping children stay hydrated, eat, and recover successfully after a tonsillectomy. The response was that my daughter would receive a lollipop to help numb her throat, but we were instructed not to use ibuprofen because of the potential increased risk of bleeding. When I mentioned that several families I know were instructed by their ENT specialists to alternate Tylenol and ibuprofen after surgery, I was told that this office follows its own policy regardless of what other physicians recommend. I was also concerned that the procedure was scheduled at an outpatient surgical center rather than discussing whether a children's hospital might be a more appropriate setting for a pediatric patient. I do not question the surgeon's technical ability or surgical skill. However, I believe postoperative planning and communication are just as important as the procedure itself. As a parent, I left feeling that my concerns were dismissed and that I was not adequately prepared to help my daughter through a successful recovery. For those reasons, we chose to cancel the surgery and seek a second opinion.

If I could give 0 stars I would. I came to evaluate my child for snoring and Dr Liu claimed that…read morethey were the largest most inflamed tonsils (grade 4) he's seen and that we would absolutely need surgery to remove the tonsils and adenoids (despite my son having no symptoms) - he then immediately left the room and did not answer any follow up questions. His nurse then proceeded to rush me into signing up for the surgery and scare me with random facts. I later went to a second opinion at texas children's hospital where they said that he did not even have grade 2 tonsils - and they xrayed his adenoids and found no enlargement. I believe Dr Liu and staff are con artists. The hospital confirmed we are not the first to experience this. I hope no parents let this man fool them into unnecessary procedures for their children.

Very impressed by my first time visit. I found this place on a search since they are affiliate with…read morePrivia Health. I've had such a great experience with patient care across the board with all their practices. When dermatology is unable to find solutions, this is the next best step! I really liked my PA. She was easy to talk to. The lady answering the phone was very helpful. Easy to do all your paperwork on your phone. There's two locations, but it seems like this location has more openings.

Just wanted to thanks Vanessa for taking the time and effort to pulled out the medicine right…read morebefore my arrival. This particular injection can be very painful but I appreciate that Vanessa has taken time to make it more tolerable.

Dr. Chimenti was both thorough and attentive to my mother's need for hearing care. The office…read morestaff was both friendly and professional. We highly recommend this provider.

I was told Doctor would be late after I arrived. When he finally arrived, he came in like Cosmo…read moreKramer, spent a total of 4 minutes in the room, diagnosed reflux, and left. Nurse was about 12 and was definitely someone's relative and not an actual nurse. Making an appointment seems to be an 18th century process as it took about 15 just to find an appointment. 0/10

Everyone was nice- but very unconcerned with symptoms I presented them with. Very rushed and the…read moreNP didn't even address my vitamin D deficiency. Now I'm back at my old PCP far from home to get real care. I was hoping to have a PCP close by but I'll stick with what's good. Even with insurance -my initial appointment (annual check up and follow up + labs is for me owing around $300 and I never even got a thorough follow up. Money grabbers!

Lobby closes for lunch. Appointment reminder tells me to arrive early. This is not a small low…read morevolume doctors office. Full every time I'm here. How much can they possibly be saving to avoid having someone behind the counter when patients arrive. Old people in walkers standing in a hallway outside locked doors so this doctor can save 25.00? Penny smart and dollar stupid. I updated this to 4 stars because the staff and Dr Allamon were all super helpful. Got me in fast and took care of my needs. Still don't like a closed lobby, but I'll work with it if I have to

Rance saw my elderly father for an inflamed lymph node in his neck. After 1 minute, he referred…read morehim to have an MRI. We told the doctor that my father has a pacemaker and he said that it wasn't an issue and left. One minute. That was all the time he spent with his patient. We then left to go have the MRI done and, surprisingly, they informed us that he could NOT have an MRI done because of his pacemaker. They suggested a CT scan and reached out to Rance for his approval. My elderly parents sat waiting for his response for over an hour. Rance never responded. Let me repeat - he never responded. This occurred on a Friday afternoon. Does Rance leave early on Fridays? We don't know because he never bothered to reach out to his patient or to the facility that he referred us to. Patients beware. This guy will not work for you - especially on Fridays. Terrible experience.

Dr.Raney came recommended by my mother. I visited there after having an episode that seemed like…read moreasthma, though I am no asthmatic. He was relaxed, professional, was respectful and not condescending, and had good assistants. The exam was thorough, the scope was informative, and I left with prescriptions to get me feeling better. I will tell everyone I know to visit when they need an ENT.

When you have to switch doctors at Texas ENT they treat you like you've committed treason. If the…read morefirst doctor would have actually acted like he cared I wouldn't have had to switch. Office staff checking out acts like it's an inconvenience to check you out. Techs are ok. Bring a book to read or download Ebooks because you're going to have a wait. I had to find a new ENT who would take the time to listen. It's like cattle being rushed through a cattle shoot and they don't take the time to address the reason you are there for.

Vertigo was becoming a challenge for me so went to this ENT recommended by a friend. They took my…read moreinsurance and Dr Shah was excellent. I really liked his explanations and attitude. Testing showed I do have hearing loss, which I thought was part of my problem. More tests scheduled.

I usually don't give one star reviews, but if I have to walk out in an establishment, I feel it…read moredeserves one. Front staff left me with such a poor experience I left. I truly cannot comment on the actual pratice just the front staff. I arrived early for my scheduled appointment and was asked for a copy of my insurance card which I had left my desk. The younger first lady on the left with colorful keyboard was the person who I encountered. (I say this after working in medical offices for 8 years but having an at least pleasant or neutral demeanor was always a requirement in any place I worked as the first impression and representation of the Doctors.) I let the lady know that I had left the card at home. I did have a secondary insurance card. She was very adamant that I needed the physical card for the first one or emailed digital. Problem solving- I asked her if I could give her the information verbally, and she had said no, she already had it from my referral, but she needed the physical card. (As somebody who has billed insurance also 8 years I don't understand this) I asked would it be possible for me when I ran home to send a picture of it and again response of no. The choice was bill my 2nd insurance (immediately would decline since its not primary and would need to refile.) Or come back. I then was able to pull up the website and show all of my information directly coming from the insurance website. She then said she still needed the digital card. I showed her where I pressed the digital card button and though it doesn't look like a physical card it has all the info on it. The same info that matches what my PCP already sent... The second older, more polished lady on my right sat down while we were discussing. The younger girl kind of seemed like she was asking her advice / complaining that I hadn't brought my things. She said well can I sent it when I get home? I said yes, I had offered that. The younger girl said a firm NO indicating I was lying to the colleague and I have never given that open in the 3 options and ideas I had given. I told the newer colleague she was kind (and she was, no issues) but I wasn't going stay after being accussed of lying. I left.

I have been seeing Dr. Jaecel Shah at Texas ENT Specialists for more than 5 years now. He has…read moreperformed several surgical procedures on me over that time, in addition to regular nasal, ear and throat issues. In all that time, I have never had a bad experience with him, his PA, his nursing staff or front office personnel (some of which have changed over the years.). If you want an ENT that takes the time to listen to the patients concerns and explains things in terms the patient can easily understand, Dr. Shah is the best. My opinion is not based on a single visit but on too many to count over the years. I highly recommend him.

they will not answer their phone , trying to change an appointment but, no answer . really bad…read morebusiness .

What a way to end 2025! My wife had an annual checkup with her dermatologist, something we both do…read moreas we are older but have spent a lot of time in our lives out in the sun. The Dr. decided to do a biopsy on a mole that had changed. What a shock when the results came back as malignant melanoma. She referred us to Dr. Lee at Texas Oncology in The Woodlands. The person making the appointments was so understanding and as it was the week between Christmas and New Years it was just hard to see anyone. She got us in at the first week of January which was great. Dr. Lee came into the room, she still had on scrubs and the hair wrap they wear in surgery, she was so nice and reassuring. She talked to my wife and made her feel secure and that she would get the best treatment. She said my wife needs a PET scan, we can get that at our local hospital in Kingwood. She said after she sees the results she will know more and we will have a game plan for treatment. Can't say enough about her and the staff, they have all been wonderful.