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    Franklin M Douglis MD

    2.9 (14 reviews)
    Closed 1:30 pm - 4:30 PM

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    Houston Ear Allergy and Rhinology Surgical Associates

    Houston Ear Allergy and Rhinology Surgical Associates

    2.3(3 reviews)
    0.6 mi

    My fiancé Chris went to see Dr. Sana after years of no sleep and minimal breathing through his…read morenose. We first made an appointment with the office staff which is extremely helpful, nice and caring. After the first visit, he immediately found the issue, scheduled an allergy test and proceeded with surgical measures. The process was so seamless and Dr. Sana ensured to explain everything little by little so we understood exactly what was happening. Even after surgery, the staff and Dr. Sana have been very attentive to ensure he is healing well. They have a text function to make the process so much easier when it comes to questions and they respond same day, it's so convenient. I would recommend Dr. Sana to anyone!

    I seen someone else mention how Dr. Sana wasted their time just to keep getting money, and I…read morewholeheartedly agree. I began seeing Dr. Sana due to some pain/ hearing loss and pressure I was having in my ear. Immediately upon first visit, issues that ive never been told before from any previous doctor/ENT was brought up. All of a sudden according to him I have a "deviated septum and signs of allergies". Fine. Moving on to my actual issue, my ear.. after checking my ear he put me on some medications and we scheduled a follow up. Did my follow up and at that visit he explained to me about Cholesteatoma which he believed I have. Again.. seemed a bit odd because he explained how this is something that would have been present for years and my previous ENT Doctor never mentioned anything of the sort. Ive always just been prone to ear infections and have had Eustachian Tube Dysfunction so the liquid in my ear becomes thick and causes something called glue ear. Again we scheduled another follow up so I can go get a CT Scan and discuss the CT Scan to determine next steps. Follow up comes and he tells me he's sure I have Cholesteatoma and it requires surgery. He stated HE would be the one to perform the surgery and HE ran down what would take place during the surgery and all the possible things HE would need to remove. HE even stated how my hearing could also get even worse after surgery. HE then was suppose to have the surgery scheduler come and talk to me but then suddenly told me to just go to the front to figure out payment and a day to schedule surgery. Also.. ANOTHER follow up to take allergy test. I went to the front and got a paper highlight where surgery will take place and how much. Thats all. ( I ASKED FOR MY CT SCAN BEFORE LEAVING AND THEY NEVER SENT IT.) Fast forward to the final follow up for my allergy testing. I take the test and leave, it was very short. Why was I then told to schedule another follow up just to get my results?? (ALL THESE FOLLOW UPS REQUIRE CO PAYS BY THE WAY.) Anyways the follow up is scheduled. Here's where things get weird. Before my follow up my job suggested I get ADA Accommodations and gave me a form to fill out and just requested a simple letter from Dr. Sana explaining my diagnosis and how it may effect me day to day. (I experience hearing loss, pressure headaches, and dizziness occasionally.) I could already tell after speaking to Justin it was going be some kind of excuse why I couldnt get the letter but he ended up telling me to forward the email regarding the ADA from my job. I gave them one week to get back to me and I heard nothing. I called and asked for any updates on the resquested letter and im all of a sudden being told by Justin that Dr. Sana wants to refer me out due to the "complexity" of my diagnosis and how Dr. Sana isnt skilled for that kind of surgery and how I can ask the other doctor for the ADA Letter..... HUH??!!..keep in mind I HAD to reach out myself just to hear this information. Then they had the nerve to want to schedule me for a telehealth appointment for Dr. Sana to explain to me why hes referring me out and go over my allergy results which would be ANOTHER co pay. I cancelled my appointment and demanded my Ct scan results that I never got the first time. (MY CT SCAN CAME BACK SHOWING NOTHING ABNORMAL BUT FLUID IN MIDDLE EAR, NONE OF THE DRAMATICS HE CLAIMED SHOWED ON THE CT SCAN.) Dr. Sana wasted my time and money, and if the surgery was too complex he should have mentioned that instead of acting like he was so knowledgeable and skilled with that kind of procedure. He strung me along for money and because he didnt wanna write the letter he tried to refer me out. I DO NOT RECOMMEND!

    Adult & Pediatric Ear, Nose, Throat & Allergy of the Woodlands - Recently did my allergy test and it went great! Thank you to Mia who made me comfortable and calm during the process, she was great!!

    Adult & Pediatric Ear, Nose, Throat & Allergy of the Woodlands

    4.1(37 reviews)
    9.8 mi

    If I could give 0 stars I would. I came to evaluate my child for snoring and Dr Liu claimed that…read morethey were the largest most inflamed tonsils (grade 4) he's seen and that we would absolutely need surgery to remove the tonsils and adenoids (despite my son having no symptoms) - he then immediately left the room and did not answer any follow up questions. His nurse then proceeded to rush me into signing up for the surgery and scare me with random facts. I later went to a second opinion at texas children's hospital where they said that he did not even have grade 2 tonsils - and they xrayed his adenoids and found no enlargement. I believe Dr Liu and staff are con artists. The hospital confirmed we are not the first to experience this. I hope no parents let this man fool them into unnecessary procedures for their children.

    Dr. Liu (ENT) and his team were incredibly helpful, professional, and thorough throughout my visit…read more They took time to clearly explain all of the testing and results, making sure I understood everything. The medical student was also very kind and attentive, asking thoughtful questions and making me feel comfortable. From start to finish, the entire team made me feel welcomed and reassure that there is a solution to the issues I've been experiencing. I truly appreciate the care and attention I received and would highly recommend them.

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    Adult & Pediatric Ear, Nose, Throat & Allergy of the Woodlands - I'm highly disappointed with this office, Adult & Pediatric Ent & Allergy, Hearing Aids & Audiology of The Woodlands.

    I'm highly disappointed with this office, Adult & Pediatric Ent & Allergy, Hearing Aids & Audiology of The Woodlands.

    Adult & Pediatric Ear, Nose, Throat & Allergy of the Woodlands - Inside the Office / Waiting area

    Inside the Office / Waiting area

    Adult & Pediatric Ear, Nose, Throat & Allergy of the Woodlands

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    Franklin M Douglis MD - earnosethroat - Updated May 2026

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