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    Robert Bruce Buechler, MD

    5.0 (1 review)
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    7 years ago

    Great people here, never have I seen such great Professional people, polite, courtesy, respectful. Hats off this Doc and his great staff

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    Houston Ear, Nose, Throat & Allergy Clinic

    Houston Ear, Nose, Throat & Allergy Clinic

    1.0(1 review)
    0.1 miWillowbrook

    Have fun even getting through. I just called (713)461-2625 to find out if my insurance was…read moreaccepted. Online, this number is listed for Houston Ear, Nose & Throat. The receptionist asked which clinic I would like to be transferred to. I told her I wasn't sure, as I wasn't a patient yet and just needed to know first if my insurance was accepted. I had no idea by the listing that this was a multi site facility. She barked back, "Well, I have 10 clinics and I need to know which one you want to be transferred to," and proceeded to rapidly rattle off locations - I couldn't understand her or get a word in edgewise. I asked her to "HANG ON!" no less than 5 times - just so I could take the phone away from my ear and look at the address for the location I thought I was calling. She was extremely hostile. At that point I said "You know what? Forget it. Your phone etiquette..." click! She hung up on me! I called back. The phone rang 9 times before she answered. She rattled off her intro and I said "I just want to know your NAME." She said "Excuse me?" I said "Your name. What is your name?" She replied "Brenda at the switchboard." Whoever manages "Brenda at the switchboard" should know she SHOULD NOT be the first point of contact for these office(s). Her phone manner is rude and condescending. I'm sick. I'm looking for a doctor. And my encounter with "Brenda on the switchboard" was not what I needed, but enough for me to look for a different clinic. If this is how an initial phone call is handled, I'm afraid to let anyone there touch me!

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    Texas Ear, Nose & Throat Specialists - North Cypress

    Texas Ear, Nose & Throat Specialists - North Cypress

    1.5(21 reviews)
    5.7 mi

    My husband had a septoplasty and turbinate reduction from this provider yesterday. Dr. Morgan did…read morehis surgery. Long story short, my husband was in the ER last night after this surgery and we have received NOTHING from this doctor, not even a prescription sent yet! To start, no prescription for painkillers was sent until 2 hours after the surgery was completed (and I had to call to get this taken care of). We waited over 4 hours after the surgery to get his painkillers as the pharmacy was backed up. We found my husband was completely unresponsive to the painkillers prescribed--he was screaming and crying in pain (he had a tonsillectomy as an adult and said this was 10x the pain). The Dr. office was unreachable and there was no information sent home with us about an after-hours nurseline. I took my husband to the ER due to lack of options and the ER was able to help his pain management. Finally someone! We still have not received any communication from Dr. Morgan and he still has yet to send over the prescription we asked for at 8:50 AM this morning. It is very frustrating to rely on help from the ER for excruciating pain management instead of the doctor's office that performed the surgery. Seeing my husband suffer has been horrible. Please fix your procedures around after care for surgery patients!!!

    They say they'll call you back but never do, the doctors don't listen to a word you say, money…read morehungry, been 3 years and they haven't been able to solve what's going on with my staph infection, I've wasted vacation hours, sick time, and don't go on disability because they'll screw you on that also, only adding a star because I have to

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    Texas Ear, Nose & Throat Specialists - North Cypress - Reception area.

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    Texas Ear Nose & Throat Specialists P A

    Texas Ear Nose & Throat Specialists P A

    1.0(1 review)
    3.7 mi

    Office is actually located at 21216 Northwest Fwy Ste 310,…read moreCypress TX 77429-1439. I went in with allergy symptoms I've had for nearly 20 years. My allergies are so bad that it causes me to experience vertigo at times. I was misdiagnosed for several years in Houston and finally saw an ENT doctor in California that diagnosed the vertigo as stemming from allergies. Although I have to take allergy pills year round, I don't get vertigo. Long story short, I ran out of allergy pills and came as a new patient to this office. The doctor automatically assumed that the California doctor was wrong because he had never heard of allergies giving you vertigo before and glossed over the fact that I didn't have vertigo issues so long as I took allergy pills. He insisted the vertigo was likely caused by something else because it's rare for vertigo to be caused by allergies. I challenged his "instant" assessment and the remainder of the visit didn't go well. Is close minded assessment and inability and refusal to think outside the box and took consider all options is why medicine does not advance very easily. All of those folks who found breakthroughs and discovered cures did so because they were willing to listen to their patients and actually explore and consider the unknown. Save your time and money with this practice and move on to someone that's willing to listen to your concerns and actually work to find a solution.

    Robert Bruce Buechler, MD - earnosethroat - Updated May 2026

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