We love Cole Therapy in Tomball! Everyone is so helpful and friendly. The therapists are amazing…read more Both of our children attend therapy there and we are excited to see their continued progress!

100% would NOT recommend. It took nearly 8 weeks for them to run my benefits and call me back. In…read morethat time I had 3 other centers able to schedule me. When I would call to ask questions they would promise to call me back and I would never hear from them again. I can't imagine if this is the experience before the appointment how terrible communication would be with the therapists if you ever had a need or question.

This place is only after your money. Communicated with someone about having a visit and possibly…read moreenrolling my son she was very nice and informative. She was going to verify some stuff with our health insurance but we already had a visit scheduled. Then I got an email from her saying unfortunately our insurance does not cover ABA. But that was it. Then prior to our scheduled meeting, I never received a phone call reminder like she said I would. It's like they decided oh insurance won't cover a portion so let's not talk to her anymore even though we had already discussed that insurance won't cover 100% and that it might not cover at all. It felt like a huge waste of my time and gave the impression that they only care about being able to get money from you.

Our 4 year old son is currently enrolled here and we are seeing huge improvements in his social…read moreskills and behavior. He displays more eye contact, can answer yes and no questions, and is becoming better at back and forth conversations. Such a big change in just the few months that he has been here. We are so blessed that we were able to get him into this program as the waist is long. So grateful for his case workers and all of the BT's that give him their personal one on one attention throughout the day. Getting our son into SoH has been the best decision we could have ever made for him!

If you are looking for a high quality pediatric therapy provider for your child, then you really…read moreneed to get in touch with Open Door. I have two toddlers with special needs, who each need multiple therapies, and this place has been amazing for them. Jordan is the physical therapist on staff and I just can't say enough great things about her! She started working with my son when he was 1 year old and not able to even roll on his own. Now he is 2 and able to take steps while holding Jordan's hands! Even on days when my son is in a bad mood or is struggling due to his disability, Jordan encourages him and makes sure he gets the most out of a session. Both of my toddlers see Britnye for occupational therapy. Britnye has a fun and outgoing energy that draws my shy kids in and makes them want to engage with her. She has really helped my kids get over some of their nervousness and open up to new experiences!

When I think of pediatric clinics, it always makes me think of younger kids, and ODPT is great for…read moreyounger ages. My daughter is 15 years old and needed help with emotional regulation and ODPT was the perfect place for her, as well. I spoke with the owner, Amber Humphrey, and she suggested that we work with Norma. She was the perfect occupational therapist for my daughter. She understood the mental health issues my kid was dealing with and didn't make her feel "crazy." She taught her several coping skills that she has been able to use when feeling overwhelmed. Shelby was also so great when dealing with our hectic schedules and was always super friendly and ready to help. Thank you to Amber for finding us the perfect fit and thank you to Norma for taking such great care of my daughter!

Very clean and helpful place to get your grove back on track, if you're burned out or stressed from…read morelife .

Extremely professional and knowledgeable. Made me feel very comfortable as a parent to bring my…read moredaughter to them . I highly recommend Serenity Wellness, It's the best place to be so you can overcome your emotional feelings or anything you need help with and move on!! it was Incredible To see How much they care for patients with the upmost compassion and respect, and this is very important as a parent. Also they are attentive and compassionate.

Park manor offer nursing and rehabilitation at the same facility. They need to separate the two…read moreservices. These combinations of services is total chaotic.

I was at Park Manor 2/13/25 - 2/17/25…read more I was getting great care and everything was going great until Monday, 2/17/25 at 9pm when I suddenly started having breathing problems and chest pain that was at a 10. I immediately hit the call button. After 10 minutes nobody came so I called 911. The nurse and someone came after seeing EMS headed towards my room. They quickly came in to my room saying they were trying to help me and I didn't need EMS. EMS told them to get out of their way and they were taking me to the hospital My husband later got a phone call and voicemail from someone named Mary asking that he call her back. Most 99% of the staff is great. People like Elizabeth, Linda, Ivory, Laurie,nurses Robert, Lillisette, Sarah, Mrs T & Tran, PT Director, Nicole, Emily, Melanie, Yvonne & Rhoda in PT

I had an appointment at the medical building 2. Parking was easy, plenty of spots. The hospital…read moreand medical centers sit exactly where I worked for Sysco. So nostalgic from 7 years ago. They tore down the old building and raised the lot due to floods but the original parking lots remain. Anyway, the building inside is beautiful, clean and very high tech. Check in was easy at the kiosk. They have plenty of seating on the 5th floor and even a coffee bar. They send you a text to meet your medical assistant at the door. They still come out and call your name. The rooms were nice and fancy with computerized signs outside the door. Very nice complex.

I have been to several ERs taking care of my parents. This is the 1st time for me. It was the…read moreworst experience I have encountered. I came in with chest pain and shortness of breath. They had me wait for 10 minutes and then called back to be put in the hallway. Drew labs and started an IV. They proceeded to take me back to the waiting room with an IV, no call bell. Still very short of breath. After 20 minutes I saw a nurse and told her I wanted to go back to the hallway because I was so short of breath. Asked her who my nurse was and she stated we all are. They dont have phleboomist so they have aids draw your blood! She kept poking me, reached for something and let go of my needle insertion so blood splattered all over the floor. At this point I was in tears. My lab values were extremely abnormal and they did place me in a room after 4 hours. I was admitted. I will never step foot in that emergency room again.

Got in very quickly and they got my life-threatening blood pressure down to normal and took great…read morecare of me! Thank you Sandy, you are an excellent nurse!!

Unfair billing and zero flexibility--do not recommend!…read more I had an extremely frustrating and disappointing experience at this location. I brought my kids in to get physicals and paid upfront. Before the appointment even started, we realized my daughter had accidentally left her glasses at home. The staff told us we either had to drive all the way back home right then to grab the glasses or come back the next morning. I agreed to return the next morning, assuming our payment would carry over since my daughter never received her physical or any care that day. To my shock, they then informed me that if we came back tomorrow, we would have to pay the full fee all over again, even though no physical was performed! Charging twice for a service that was never delivered is completely unreasonable and feels like a total scam. I do not recommend this place to anyone looking for fair treatment or decent customer service. Save your money and go somewhere else. Oh and the "GOOD REVIEWS" are bought by them saying they'll give you a Starbucks gift card in exchange of good review

Our loved one was transferred to the Kindred Northwest location over a week ago and is currently in…read moreICU. We arrived here with known lung issues, expecting the Doctors to continue treatment while also communicating some kind of current status and plan for care. Unfortunately, not the case. After discussing the issue with several different leaders and asking for a plan, they had none. We then requested CT scans, the Lung Doctor saw the results and recommended antibiotics. However, the Infectious Control Doctor reviewed the scan and noticed mucous plugs. Why didn't the lung expert notice the plugs? Why did we have to advocate so hard to get an updated status of her lungs and request tests? Why were they not continuing her care based off the discharge paperwork from the previous hospital? This is disappointing considering we are talking about someone health who can't speak for themselves. Where did the transition communication breakdown from one facility to another? I feel bad for those that don't have anyone to speak up on their behalf. It wasn't like we didn't do our research before choosing this facility, Not the experience we were expecting.

This place has been a Blessing to my family. My dad received the best Acute care from the Drs,…read moreNurses and Staff. Ms Shelita Oshodi has been absolute best. She saw us on our 2nd day. She welcomed us and made us feel we were in the right place for dad. THANK YOU MS SHELITA Nurses Roosevelt, Mery, Bona, Omar, Regina, Maritza and Danyell YOU ALL TREATED my dad with absolute care. Thank you so much. We are eternally grateful to have you part of our journey. Respiratory Team. You were all caring and wonderful to my dad.