I took 9 brand new dresses to be dry cleaned before wearing them and spent over $100 for the privilege. One came back ruined, with black marks on the front by the collar as well as on the behind. They cleaned again, without success, and first tried to say that it was caused by jewelry until I showed them the same black marks on the behind. I also told them the dress had never been worn and showed them the slit in the back was still tacked together. They changed their tune with that and then said I purchased it like that. Looked to me like it was dropped at the plant and probably stepped on. They refused to do anything about ruining the dress! They lost a customer and gained this review! read more