Went today 2/19/16 at 8:50am. Black Kia. Bay 3…read more I thought it was going to be a regular day. Just another oil change. I was in my car being helped out by Bryce and then Ben and I believe Zack or Zakk was also there too and helping them out with my car. All of a sudden I just hear shouting and I don't know what it was and I turn around and boom... one guy holding me at gun point. I was scared for my life trembling... I tried to reason with the intruder but he would not budge until I heard a loud, strong, voice yell across the bay... "HEY GET THE HELL OUT OF HERE" one yells then all of a sudden boom that foo was getting jumped by all three of the guys. Bryce and Zack held him down while Ben unleashed absolute hell. I've never felt so protected in my life from something like that and after everything happened they still managed to get the job done... I don't know about you guys... but these guys are the best in the biz... 10/10 5/5 highly recommend.

15 minute wait at 7pm only one other car. Was told printer was out of toner and the window decal…read moremachine was broken. Said they couldn't get the machine to take the extra 10-% off sticker or the power hour discount. Adrian took care of us and was friendly but we were there 40 minutes to Take5 and didn't get our discounts based on coupons you send to us.

Hendrix did an amazing job on our 2018 truck. Their pricing was fair and honest, and their level of…read moreintegrity really stands out. It's rare to find a business you can truly trust, and they've definitely earned a loyal customer for life. If you're not taking your vehicle to Hendrix, you're missing out. Supporting hardworking, local mom-and-pop shops like this--who take pride in their craft and deliver excellent work--is so important.

I have had Hendrix Auto Repair work on several vehicles of mine and they have made several…read morecomplicated repairs. I have always been very happy and impressed by the professionalism and efficiency of the entire staff. pricing has always been fair, vehicles have been repaired in the time they said it would take, and most importantly they stand behind their work and truly care about customer satisfaction. I would recommend Hendrix Auto Repair to anyone in need of an excellent and honest auto repair shop.

Their $11K MISTAKE DESTROYED MY TOYOTA TUNDRA ... since April 2025... A Whole Lot of Silence--Jiffy…read moreLube's 'Worry-Free' Pledge is MIA Store #03753 - 474 Singing Oaks, Spring Branch, TX I took my well-maintained Toyota Tundra to this Jiffy Lube for a routine oil change. Three miles later, the engine seized. Eurasian Auto Repair confirmed the oil was never replaced--bone dry. Total damage: $11,500. THEIR REPRESENTATIVE / DISTRICT MANAGER, MICHAEL GONZALES, reviewed their own footage and admitted fault. But instead of a proper fix, I was OFFERED $5K to walk away OR a used engine from a shop with NO PAPERWORK, NO WARRANTY, and ZERO TRANSPARENCY --REJECTED by every reputable dealer I consulted. Retired from the USAF after over 30 years, I've been without this transportation since April and have had to hire out work I would normally do in maintaining my home (recent water heater replacement) and rental homes. THE OWNER OF THIS JIFFY LUBE LOCATION (nameless) refuses to engage, deferring me (in a GOOGLE POST REVIEW) to MICHAEL GONZALES, who has ignored three emails requesting written estimates from businesses of his choosing. His final offer? $6K to walk away. To make matters worse, they submitted a false invoice to my credit card company claiming the oil had been changed. Their brake fluid upsell was also baseless--confirmed by a test strip before I left. I visited the store in person. The manager said he informed Mr. Gonzales, but "can't make him respond." The owner replied to my Google review with a generic, copy-pasted message directing me back to the same representative who continues to ignore me. I've tried to resolve this reasonably, through documented repair at a dealership with a real warranty, a suitable replacement vehicle. That's what accountability looks like. So far, Jiffy Lube has chosen evasion over integrity. You'd think Jiffy Lube would want to avoid public exposure and time in court for such gross negligence. Or perhaps they're so accustomed to these cases, they've determined it's easier to ignore and wait out those they've harmed, especially the elderly. I'm now reaching out to Jiffy Lube's corporate office. I would like to ask their President and CEO, LUKE BYERLY: Do you stand by your "Leave Worry Behind®" pledge -- the promise of worry-free car care from trustworthy technicians -- or not? Because right now, the only thing I've been left with is worry, silence, and a destroyed engine.

This place is a joke! Customer service is terrible. Pulled up and had to go next door to purchase…read morea filter and then told there was 40 to 50 minute wait. Asked if i could go get my car wash across the street and keep my spot in line and was told "Yeah Sure". Come back and was told that i was at the back of the line and the policy is 1st come 1st serve.

I know Jim "Jimmy" from Colorado. He is one of the good ones! He is honest and will not try to make…read morean extra buck off you! He is a great mechanic.

Jim runs an honest shop and is a very good mechanic. It may take a day or two to get on his…read moreschedule but it's well worth the wait.

I had low air in a tire. The guys found nails in TWO of my tires, and quickly patched both tires,…read morefor a very reasonable price. The employees were very nice and hard workers. I was back on the road in no time!

Best tire shop that stays open till 6:30p saved me when I needed an emergency tire replacement…read more Stand up guys who double check their work.

I decided to try the Walmart Auto Center in Spring Branch, because the other tire store was back…read morelogged with appointments. I was pleasantly surprised that I could find the same tires at Walmart online. I ordered the tires, made my appointment for the following day and arrived on-time for my appointment. Forty Five minutes later my Cooper A/T truck tires were mounted with a lifetime balance warranty, and hazard replacement. The process was very easy, and I saved a little money buying the tires online. I would recommend this tire center if you're in need of new tires or an oil change. They have batteries, jacks, accessories, and new tires to check out while you're waiting. The Cooper A/T tires ride very nice on the highway, and they don't have road noise like my old Goodyear tires.

Spent FIVE HOURS here trying to get my flat tire replaced. They had me look around town for a part…read morethey didn't have but that they needed to take my tire off. Once I finally found the part (45 mins away) and came back, they told me that he gave me the wrong name of wheel lock key after looking for it in over 4 stores. Completely inconsiderate of people's time. Highly recommend just going to the discount tire across the street.

Customer service was outstanding! Very friendly and respectful…read more I came in asking for my brakes checked. They performed a thorough brake check and stated that there was no reason to change my breaks yet. They said everything looked great, pads, rotors, all of it. I was so surprised that I wasn't going to have to shell out hundreds of dollars. I asked if they saw nothing at all. They said "we noticed you are a little past due on your oil changes, but that's it." They had my car there so I had my oil change completed instead. I don't think I've ever had an auto shop not try to charge me for some service I didn't need. Their integrity won me over. I'll be back.

What a Blessing that this location was open! My tire went flat between Bulverde rd. & Borgfield rd…read more Literally when the down pour of rain started 18th of April. My husband came and had to change my tire amidst all of the rain. Just to put my spare on and find it was flat! The ONLY place open was Pep Boys. And my oh my did these guys really work to patch my tire quickly and efficiently so that my vehicle was safe to drive home. If ever you think about using this location, rest assured that start to finish you Will DEFLY get Excellent Customer Service. Thank you Guys!

I simply do not have the words to describe what a wonderful experience I had with Rincon Auto…read moreRepair! It's always no fun to walk out and find fluid under your vehicle. I thought it was coolant (which it was) and was even able to find a location where I thought it was leaking. I called Rincon and he helped me diagnose the problem. He could have said "just bring it in", but instead, he walked me through some troubleshooting. He also could have said to just drive it straight there, but out of safety and care for my vehicle, he wanted to make sure my vehicle had enough coolant to make the drive to his shop (who does that these days?). And what a shop it is! Close, convenient, behind a locked gate with security cameras, and a very clean and presentable shop. Someone who takes this good of care of his own things will certainly do the same with your vehicle! He pressure tested the system, determined the faulty component (water pump), and gave an honest, and VERY accurate cost of repair. Everything communicated simply and clearly over the phone. I gave the "go ahead" and Rincon's team went to work and got my vehicle back on the road in less than 2 days! Time to get my vehicle looked at: less than 1 hour. Time to get a phone call with diagnosis: less than 4 hours. Work began immediately (even with a rare snow/ice storm in progress!). And in a day and a half, I was picking up my vehicle and paying exactly what he quoted. His business card states "working hard to earn your trust". Rincon auto repair did both! They certainly work hard, professionally, and with attention to detail. They also have earned my trust. Great work and A+ service!!!

If I could give zero stars, I would. Romeo at Rincon auto is the most unprofessional, dishonest and…read morerude service provider I've ever encountered. We paid a lot of money and he messed my teenage sons truck up even worse. When asked for more of an understanding of what he did to repair anything...he yelled at me and told me "come pick up the fucking truck" then hung up on me. I again tried to speak to him again and he hung up on me for the 2nd time. My son's truck made it two minutes down the road from Romeo's shop and he broke down on the freeway and could have been severely injured or worse. Please DO NOT use this shop. As another review has stated....if I can save one person from what we went through, then I hope people see this. This guy is so unprofessional and rude and put my child's life in danger. Please choose another shop. Nobody deserves to be treated the way we were treated. I will be escalating this to my attorney and the BBB. This guy shouldn't even be able to have a business. WORST EXPERIENCE EVER. Do not go here.