Didn't properly tighten drain plug after oil change and when doing brakes, I paid for new rotors…read moreand only got one. Been coming here for years, never again as they have gotten really good at stealing your money and not taking care of the problem.

Quick, polite, professional and told us how to get coupons online while waiting. Thumbs upread more

I had just arrived in New Braunfels from Houston. I figured I needed an oil change because it felt…read morelike it. I was immediately serviced by the manager. I listened to him complain about the work that his employees didn't do right. They weren't working smarter, but only harder. He tried to persuade me to get add-ons like every Take 5, but I stood my ground and said no only oil change. I continue to sit in my vehicle listening to the manager. He was a nice guy and told me about his life/family. The car needed to be changed. He got me and out rather quickly since I did have plans the same day. It was nice.

Avoid This Place at All Costs…read more I have gone to Take 5 Oil Change multiple times, trusting them to do something as basic as an oil change. Turns out that was a huge mistake. They never once told me there was a problem, and I've now found out that they failed to replace my oil cap--a plastic cap that is REQUIRED to be replaced at every oil change. This isn't optional, and any competent technician should know that. Because of their negligence, I'm now dealing with mechanical issues that could have been completely avoided. Now I'm stuck taking my car to a mechanic and spending God knows how much money fixing damage that never should have happened in the first place. All because Take 5 either didn't know what they were doing or didn't care enough to do it correctly. This is not a minor oversight. This is basic vehicle maintenance, and they failed--repeatedly. If you value your car, your money, or your peace of mind, do not trust this place. I absolutely regret ever going there and will never be back.

I called AAMCO to inquire about bringing a vehicle in for a transmission fluid drain and filter…read morechange. The representative Johnny gave me a price quote and told me to bring the vehicle in on Tuesday since they were booked for the weekend and it was Friday Brought my vehicle in on Tuesday morning i was greeted by Tiffany who was working the customer service desk. After a further discussion into what I was wanting to do, it was recommended that a technician look at transmission fluid since the vehicle had 112,000 miles on it and the fluid had never been changed. After the technician looked at the fluid, it was determined that I probably shouldn't drain it and certainly not have it flushed out as it could cause problems. Current, I have no issues with the transmission so it was not changed. I appreciated the honesty and very timely check. I also was greeted early on by another associate Madeline, who was very friendly and was going about her assigned work as well.. This shop is busy, but they took time out for each customer and my brief experience was pleasant.

Think twice about using this business. I had an issue on the highway and needed a repair right…read moreaway. AMMCO seemed liked the right place for a repair. AMMCO sorta diagnosis the problem was transmission cooler line came disconnected. They reattached the lines and said everything was fine with the transmission. Turns out everything was not fine. The transmission was leaking. My normal mechanic pointed out the leak a day later. I was told by AMMCO they did a thorough inspection. If the inspection took place they would have caught the leak along with several other things that needed attention. I would give 0 stars but that is not an option.

I have gone to 4J for my oil changes for a couple of years now and they do good work. At my most…read morerecent oil change I also had an engine light that had come on the day before so, I asked if they could run a code check to see what was going on. They were fairly busy so I had to wait a little while but, it was no big deal. Eventually the mechanic came out and asked me a couple of questions. It turned out that the code was for a minor emission and he believed it to be the gas cap no longer sealing. He said he could run some additional tests but, he really felt it was just the gas cap so he wanted to save me the fees of the additional diagnostics. He reset the code, said if it came on again to call and they'd order the cap and replace that to see if it resolved the issue. On top of that, because of my "long wait" and the minor information he found out, he waived the $75 diagnostic fee. It wasn't necessary but, such great customer service and I was so grateful! The light did end up coming on again and I had it replaced today and they only charged me for the parts! As a woman who doesn't know a lot about cars, they could have easily taken advantage of me as other mechanics have done in the past. Or tried to sell me on the more intensive services but, this whole scenario proves to me that they just don't work that way! I'll sing their praises to anyone! Thank you 4J! TLDR; great customer service, honest mechanic shop. Highly recommend.

The rude witch that works in the front needs an attitude adjustment! Just stopped by to ask a…read morequestion and instead of saying good morning how can I help you? She states we are not open yet! The the sign said open. If you don't like your job then get another one, because you're customer service ethics suck!! I sure did go next door to Jiffy lube!! Best service ever!! Your loss my gain!!!!

I went to this location on a Friday morning and was greeted promptly…read more Sue took a look at my vehicle, then informed me of the manufacturer's recommendations. After a discussion about my driving habits, she made suggestions on services. The overall process was simple and quick. I really appreciated the fast and friendly service and the that no appointment was necessary. I would definitely recommend choosing Bradzoil.

Super friendly staff, I was greeted by almost every employee. This really makes it feel like each…read moreperson cares! I was in and out in less than 12 minutes, and they made sure to air up my tires for the cold weather change! I only ever come here, because I know I'm in good hands! And to top it off, the manager told me about coupons I can find for next time!

On day two of my Christmas visit to Texas, I got pulled over by Comal County sheriff for a burnt…read moreout brake light. I smiled and said, " Thanks for letting me know, because I know a place right up the street that's the BEST auto-service place in ALL of the Hill Country." He laughed and wished me a Merry Christmas. Brandon was on the early Sunday AM shift and dude got me back on the road in LESS THAN FIVE MINUTES!!! What a stud! And for not so many bucks! These guys are the guardians of South Texas highways! If you're in need of auto service along the 337 Loop, do give these guys a try. You wont be disappointed.

Stopped in on a recommendation from a friend to get my State Inspection done...they young man that…read morehelped me was very polite and friendly and only took him about 10 minutes to get the inspection done...Good Job

Customer service started off good.. mechanic don't know how to prioritize service. Some truck…read morecame in for service an hour after me. Supervisor tried to lie about appointment time I heard him. Placed him in front of me talking about some priority because the truck is bigger.. the truck needed 4 I needed 2 by time you finished with 4 tires my 2 would've been done. I asked for a call from the manager they never called. Very rude group outside of the 1 mechanic who checked me in. Tire prices were ok but the service is trash

Terrible experience had an appointment for an oil change at 11:30 AM. They weren't done till 3 PM…read more On the appointment page it said it would take an hour. They claimed that they were busy but looking out at the bay there was only one car, which was mine I would not recommend this place. Save your time and money and go somewhere else.

Excellent mechanic. Professional and kind. Extremely knowledgeable about cars. Would recommend to…read moreanyone who cares about there automobile. A+

My truck would not start, he came over after I was home from work and took care of the issue. He…read moregave me advice in going forward should I have the issue again. Excellent mechanic, great people skills. I will recommend him to anyone that I hear has issues with their vehicles. Now I know who to call in the future. Since he did not replace any parts, only cleaned the relay contact, he did not charge me anything, a good man in my book and one to be trusted with my vehicles in the future.

Weather it's your regular car or a classic, you can trust Elite to be honest, trustworthy and…read moreskilled with all of their services

From the owner: Since 2007 Elite Auto has strived to bring New Braunfels and the surrounding area of Texas trust…read moreworthy auto motive repair and dependable service. We understand that your vehicle is a major investment, that's why we treat your vehicle like our own. Here at Elite Auto Services we are a family friendly automotive, specializing in diesel and motorcycles as well as performance and welding needs. While priding ourselves with free quotes and exceptional service, we offer walk-ins as well as scheduled appointments. Being locally owned, Elite Auto understands the importance of trust and reliability, prioritizing your satisfaction above all else. Call us today to schedule an appointment at (830) 515-8974 or come by the shop at 1216 W San Antonio St, New Braunfels, TX 78130.