CONTACT US IF THIS HAS OCCURRED WITH YOUR PET! Spraggs just killed a 1 year old dog after…read moreinjecting him with anesthesia and a pain medication...without any proper blood work! READ THEIR 1 STAR REVIEWS! it was just posted only 6 days ago! it's exactly how their lousy, incompetent "tech" also killed my akc Shih Tzu, just weeks before the death of this puppy! Mine was to be a simple nail trimming! They killed my little toby boy by dosing him with surgical-level anesthesia, and in my case, a NON-DISCLOSED, NON-APPROVED, UNLNOWN PAIN MEDICATION! The TECH LIED and NEVER DISCLOSED THE FACT that he INJECTED my toby boy with PAIN MEDICATION and WITHOUT MY PERMISSION! This same TECH was trying to MASK THE HORRIFIC PAIN HE KNOWINGLY CAUSED to toby's body, AFTER CUTTING ALL OF TOBY'S NAILS IN HALF! RIGHT THROUGH THE FLESH ("QUICK") (SEE ATTACHED PICS) HOW MANY MORE beloved 4-legged family members HAVE TO DIE to hold them fully-liable for their calloused behavior, improper procedures and decieving their clients!!??!!

They are great ! They always get you right in when needed . The Vet and techs are kind and help…read morewith whatever you need.

The absolute worst place you could take your animal. When you need your vet the most is when your…read moredog is injured or sick. I have been taking my dog there for years and he was injured and attacked by another dog. When I called to get him seen they said they did not have the time. Do not take your animal there and expect to be seen or helped when you need them the most. They don't care about the welfare of your animal only about the bottom line.

This animal clinic is a distance from my house. I use Fairgrove vet, but every time I use them they…read moreare fantastic! My old man Zeus sliced his paw open and they got him in on a Saturday. My vet wasn't available. The vet there is so kind and knowledgeable. They are very well priced. I used her once when I was younger, my puppy was poisoned by a neighbor and they did everything they could to help her. They even sent me home with some donated medicine, to help with my limited college budget. I lost my puppy. I didn't call and tell them, they found out someway and sent me a card. It really helped with my grieving and showed me that they do care. I highly recommend them.

Amazing vet office! They actually care about your pet. Saved the life of my kitten years ago and…read morenow treats all of my animals. I like how you can walk in and get seen the same day or drop off. Highly recommend

Customer service there is non-existent. I was charged $19.00 for claw trimming that I did not ask…read morefor and didn't get. The vet trimmed only one black claw on my dog ...and when I contacted Renee, the office manager, to get a credit she kept arguing with me. She was rude and aggressive, asking me who my last vet was and how much they charge. She finally said she'd call me back which she never did. I posted a review online yesterday..she responded to the review saying it wasn't her; she'd have given me a credit! She told me to call and actually denied it was her...I recognized her voice and I remembered her name. Again arguing, she asked why I waited 4 mo to post a review. She said she'd ask around to find who I'd talked to and call me back or email. She hasn't yet contacted me. The clinic has lost the business of 2 dogs because of this rude, unprofessional behavior of the clinic manager. Imagine treating a retired senior like this. I called back yesterday and was told by the less than friendly receptionist after a long hold...' Renee is on a conference call, she'll call you back (of course she never did.) Notice Wade B.'s review here. We liked Dr. Truitt, but The level of customer service I experienced was completely unacceptable and unprofessional.

Make the call, it's a compassionate vet and beautiful place. Been going for over 5 years.read more

Been in business over 20 years! Great Staff! Great veterinarians! Easy location for Springfield,…read moreOzark, or Rogersville.

We have an English Bulldog puppy who has been seen by Dr. Mallard and Faith since we adopted him…read more He started to experience some problems and Dr Mallard has acted as our advocate with the MIZZOU veterinary school. He is very knowledgeable, caring and calming (to us) and always takes as much time as we need to understand everything that is going on. We live 1.5 hrs from the clinic and wouldn't dream of changing doctors! Dr Mallard's assistant Faith is awesome as well. She communicates with us and never fails to promptly return our calls.

I have taken multiple pets here over a year or so for reproductive health screenings and semen…read morecollection. This clinic is wonderful! Staff is awesome! The building itself is clean, and up to date. Just goregous. Staff is helpful, friendly and very caring. Prices are fair and even significantly LOWER! Than other clinics for certain services. I am a professional dog trainer and I travel the contry worh our 24 performing dogs. They are my pets and best friends and they come first. I drive hours out of my way just to visit this clinic and staff. I've had several amazing experiences with multiple staff members, this place never disappoints! I HIGHLY RECOMMEND!

They are the best! They always treat us like family and they take amazing care of our dogs. Every…read morestaff member is always very friendly! Best vets ever!!

I was visiting my sister from out of town, and her dog got in a fight with my dog over food. My…read moredog's eye was bleeding, and everywhere I called said they couldn't take her. Being out of town, I was driving to different vet clinics trying to see if anything would open up or be possible to get her seen. I arrived at Best Friends and they took her in and took good care of her! Not only that, but they called me a few days later to check in on her. I am so grateful to them!

Caring, friendly staff. Felt safe leaving them. Howliday is fantastic. We board there, we daycare…read morethere, we groom there, and we train there. Ricky Rosie and Ruby are in great hands when they are at Howliday.

Never used them. However, heard from many that they used fear based training, shock collars, choke…read morechains, etc. Be cautious with your prescious dogs.

I would not recommend Countryside Animal Clinic…read more My elderly dog broke a tooth on Saturday. I found the piece on the ground myself, and by Tuesday she was eating less, so I took her in for a consultation. The reception staff, vet techs, and Dr. Hayden were all wonderful, and I had no issues with them. The problem happened the next day during the scheduled dental procedure with Dr. Kirstin Bloss. After speaking with the vet tech that morning and clarifying why my dog was there, I got a call afterward saying the procedure went well. When I asked how many teeth had been pulled, Dr. Bloss told me none. I reminded her the entire reason for the visit was my dog's broken tooth. Instead of taking accountability, she argued that the tooth looked old and said she had not been told that part, even though that was the reason for the visit. Her solution was to offer to put my 13-year-old dog back under anesthesia after she was already waking up. As an owner, I was not comfortable with that. What made this worse was the complete lack of empathy, accountability, and communication. When I called back because I felt this had not been handled appropriately, I was directed back to Dr. Bloss. She apologized for the "lack of communication," but showed no real concern and even asked why I had switched vets, then suggested I should have gone somewhere else. That was incredibly unprofessional. When I picked up my dog, I asked to speak with Dr. Mike Bloss. Instead of hearing out my concerns, he defended everything that had happened and told me he saw nothing wrong with how I had been spoken to. He said they could have safely put my dog back under based on her bloodwork, but that was never properly explained to me beforehand. He also said removing the tooth may have been worse than leaving it in, which again was never communicated during the consultation. When I asked why none of this had been clearly explained from the start, I was basically told they were not going to make me happy. What disturbed me most was the tone and attitude I was met with when I tried to calmly address a valid concern about my dog's care. I was respectful the entire time. I did not curse, name-call, or act aggressively. I simply wanted answers about why the procedure I brought my dog in for was not done. Instead, I was met with defensiveness, dismissal, and behavior that made me feel very uncomfortable. Based on this experience, I would not trust Dr. Kirstin Bloss or Dr. Mike Bloss with my pets. The lack of professionalism, poor communication, and complete absence of empathy toward a concerned pet owner was extremely upsetting.

I took my girl Ellie to the Countryside Animal Clinic to see Dr. Hayden Naylor this afternoon. Dr…read more Naylor was very understanding about Ellie's situation with her vomiting, she was very gentle, patient, and caring with my 15 1/2 year old Ellie. Dr. Hayden did a complete health check and gave Ellie Top Notch Care and Ellie took it extremely well and did not get upset being handled by Dr. Naylor and her assistant. I highly recommend taking your beloved dog or cat to see Dr. Naylor. I felt that she actually cared and felt vert sympathetic to my situation. Thank you so very much for your amazing professionalism Dr. Hayden Naylor

Very sketchy had two dogs who got surgery here and they aren't honest my dog got surgery on her eye…read moreand they said in a week the layer would feel and the white would heal up it never did and still have the same problem with the my other dog they didn't give anyyy updates on the surgery or call when there were done we had to call

From the owner: At McClure Veterinary Clinic in Ozark, MO, we believe in nurturing the human-pet bond and creating…read morea harmonious relationship between people and pets. Whether your pet is visiting us for veterinary care or staying with us for boarding, you can expect a welcoming environment with courteous reception, clean exam rooms, friendly doctors, and caring technicians. We value the role we play in supporting your pet's health, comfort, and overall well-being.

We have boarded our dogs here for over ten years and have nothing but great things to say about…read morethem. Our dogs always are happy to go and are happy and healthy when we pick them up. Almost every time we have boarded our dogs elsewhere they do not seem happy when we pick them up and frequently are sick with kennel cough or diarrhea. The couple who own the business have been doing this work for decades and everyone who works for them seem to love their job. The setting is beautiful and serene too, as important for dogs as it is for people.

We reserved a 10 day stay for our two small dogs with HH. We faxed in our vaccination records at…read morewhich point they noticed that one of our dogs was missing the kennel cough vaccine. We called our vet in California who obviously had dropped the ball administratively and didn't record it. So we called HH back and they informed us that we could get the oral vaccine from a vet, administer it ourselves, then send them the receipt and we'd be OK. So, we called a local vet in Ozark,they mixed up the dose for us, and we administered it at home as instructed. Then we sent them the receipt. We got a call back and were told that AFTER they had told us to do this, they called their in-house vet who told them that it had to be administered by a vet, and not only that - they were cancelling our reservations for BOTH dogs! When I protested that we did it the way were instructed, they hung up on us. UNBELIEVABLE. I will never, ever, ever bring these people business again and would NEVER recommend them. Our dog has now been dosed twice because of a vet screw up and now their screw up and getting our dog boarded in the future will be a nightmare. We are reporting them to the Missouri Dept of Agriculture Animal Health Division. Did they follow rules? yes they did... but only AFTER they gave us really bad advice and their response to their screw up is to say 'we are cancelling your reservation'! They should know better after being in business this long that they gave us incredibly unethical and possibly illegal advice.