Shaun is the man... answered all my nerdy questions without missing a beat and ultimately helped me…read morepick the absolutely right spa for my needs and was willing to give me a fair deal. Follow up, delivery and setup went super smooth... 5 Stars for the entire team!

Over the past three days we shopped eight spa stores on 287. This was my favorite that we didn't…read morebuy from. The guy who helped us was very knowledgeable, told us some things to watch out for (for example, a "6 HP pump" may be driven by a 2 HP motor), and there was no pressure to buy whatsoever. Even though we didn't find "the perfect fit", I would still recommend shopping this dealer.

Rance was knowledgeable and honest. I was told I had a seal leak from another company but did not…read moreper Rance. The water that formed was due to expansion & contraction because of recently draining & filling my spa. Rance will be my go to guy for future hot tub issues

Rance worked on our 10-year-old hot tub. He replaced the motor and the plug and it is running…read moregreat. He was professional, but friendly, and very thorough. His fees are very reasonable and we would highly recommend him to anyone needing their hot tub serviced. Suzanne & Gary

James, the owner is great guy, very responsive and got the heater repair done on the hot tub! Hot…read moretub repairs aren't cheap but good to find honest, responsive, trustworthy guy to work with!

James was able to confirm the issue with our hot tub (heater), order the new part and install with…read morequality! He even tightened up a fitting he noticed needed it due to a small leak. He was professional and great to work with!

Great prices, great people, quick delivery, and amazing service. Couldn't recommend summit more…read more Had a small leak the day after delivery. They came back the next day and within an hour and a half of me calling they had it fixed. Couldn't have asked for better service!

Great honest service, great tub, great easy instalation, great availability for follow up questions…read moreon maintenance

Brian is just great! Super honest, always on time. We have an older hot tub, Brian had all the…read moreparts on hand and even answered a text from me in the evening when I did something wrong (user error!) Prices are very reasonable and I can't speak highly enough of Brian.. you will not be disappointed!!!

Brian returned my call but was pretty abrupt on the phone about not taking new clients even though…read morewe had previously had him out for service a few years ago. When I asked about existing clients he said I would need to find someone else. Good if you happen to be on his 'list', too bad if you are not. Don't bother calling him and as he told me "Find someone else".

Timely scheduling and excellent work to get our hot tub fixed prior to the holiday! Thank you.read more

We purchased a Jacuzzi Hot Tub from Spa Palace Late last month. Our experience has been excellent…read more A couple days after we had the Jacuzzi I called late that afternoon to ask a question. Not only did I get immediate information on the phone. Don from the service department was at my house at 9 AM the next morning. Don did an outstanding job of answering my questions and and gave me additional instructions on some of the options. Very cordial, professional and knowledgeable. He took the time to correct the adjustment and to answer all questions. Great company, great product and Don is the best. Couldn't be happier. Steve and Deanne in Berthoud!!

We have been using Colorado Pools for a month now after having horrible service from a previous…read morecompany. New ownership has made a huge difference for this company. Jonathan has been amazing since our first phone call. He was able to come out quickly for a quote and has been a pleasure to work with and returns calls and texts quickly. Gavin has also done a great job keeping our pool in perfect condition. Accounting is super friendly too! Such a positive change from what we were dealing with before. We highly recommend Colorado Pools.

I work for a professional residential maintenance company. Colorado Pools installed one of my…read moreclient's indoor pool and spa in 2014. Since then it has leaked. So much so that it leaks down the alley! I have called Dave and he will not answer any questions or met me at the site to review issues. I have contacted an engineer and his initial review is that the pool has major structural issues steming from the installation. The owner is in the process of filing a lawsuit against this company. I would highly discourage using this pool company for building your pool or spa.

Communication was absolutely terrible. I was really disappointed as they had previously serviced…read moreour hot tub and were extremely response and got everything taken care of in a timely manner. I understand that they're incredibly busy during this time but they pushed back they're service 5 consecutive days without ever informing us. We had to contact them every day after they had told is the day before they would be there the next day. They did waive the diagnostic fee which was appreciated but they also left the hot tub dead after they got it running initially. A simple fuse replacement has it running again now.