Scott was great to work with and helped us out over the holidays when our spa started leaking…read morewater. Courteous, on time and very knowledgeable in this industry. Would highly recommend this company for all your hot tub needs.

I was going to remove my review but I have not heard back from Scott whatsoever and still having…read moreissues with my control pad, so it stands. When I called Scott didn't want to deal with the issue whatsoever and kept going around it. He then told me with an I-don't-really-care tone that he was going to leave the office for the day and was going to get off the phone. That's when I actually hung up because I was so frustrated. What type of business owner doesn't solve the problem or offer a solution before getting off the phone, leaving their customer totally wondering what to do? When I was in again right after my purchase in November a person came in to complain about his hot tub cover destruction after a short time of owning it and I noticed that Scott was pretty rude to him. I remember getting in my car and telling my daughter "I wonder if that's how he treats his customers "after" the sale". Well sure enough it is! Just know if you shop here you will get zero customer service after. Terrible for repeat or referral business. Reaching out direct to the hot tub company next to see if they can help, and will let them know about this vendor offering terrible follow up customer service with their product.

Brian is just great! Super honest, always on time. We have an older hot tub, Brian had all the…read moreparts on hand and even answered a text from me in the evening when I did something wrong (user error!) Prices are very reasonable and I can't speak highly enough of Brian.. you will not be disappointed!!!

Brian returned my call but was pretty abrupt on the phone about not taking new clients even though…read morewe had previously had him out for service a few years ago. When I asked about existing clients he said I would need to find someone else. Good if you happen to be on his 'list', too bad if you are not. Don't bother calling him and as he told me "Find someone else".

Scheduled an appointment for 1 o'clock. Heard nothing back. Called at 3:15…read moreAnd got nothing but excuses. This was my only day off this week so I have to wait until next week to get someone else out here. A phone call would have been nice but I guess their phones are broke. Poor customer serviceI do not recommend them.

These guys are phenomenal- professional, quick, reliable and honest. Using Great Western has…read morerestored my faith in the service industry! We have been using them more and more for both big and odd jobs and have been very pleased with the service from the different technicians. Keep up the A++ work, Great Western!

Cary and Ryan were very friendly, professional and affordable. They quickly diagnosed the problem…read morewith my spa and fixed it.

Cary gave me a call and immediately wanted to fix the issue. He explained what was likely happening…read moreto cause the debris and his team came back and deep cleaned the spa again at no charge. Everything looks great now. I appreciate their willingness to respond to our concerns and how quickly they came out to make sure everything was cleaning and functioning the right way. Thank you!

I genuinely love working with Dan from The Hot Tub Man. He's incredibly knowledgeable, highly…read moreskilled, and always professional and on time. He works quickly but thoroughly, and he won't stop until an issue is fully resolved - you can tell he takes real pride in getting things right. His work is consistently top-notch, and it shows. On top of that, he's just a great guy! He's easy to talk to and a pleasure to have around. My dog absolutely adores him and gets so excited every time he comes by - she has a knack for picking up on truly good, genuine people, and she definitely approves. The fact that he brings her treats just makes him even better in my book. I can't recommend Dan enough!

Dan is one of the best in quality, service, and repair. For the value he goes above and beyond. I…read morehave known Dan for the last 11 years and he is what you would expect to take care of you when service is requested. He is one of the most knowledgeable guys I know when it comes to water chemistry and chemicals. With the network for support he has there is not a hot tub he cannot diagnose and repair. I recommend him to anyone looking for a quality service and repair person. Not to brag, he is the best at what he does and takes pride and devotes commitment toward all of his customers.

Wind River Spas recommended them, and for good reason. They moved a 94" 6-seater from a metro home…read moreup to 8500 ft. They took on a tough incline, and moved it with skill and muscle! They were kind, courteous, and hard-working. Highest recommendation.

I had a really wonderful experience with Alpine Hot Tub Moving! I have a larger than average hot…read moretub and the whole process was smooth. Tiffany was wonderful to work with and so helpful with scheduling and making sure I was prepared for everything I needed to know for the move day. Joe, Eric, Mitch, and Andrew were the move team and were incredible! They were very knowledgable and careful with my tub. They made sure they got it exactly where I wanted it and left it clean and in perfect condition. I was so impressed with their skill and they were also all really nice guys who were enjoyable to be around. I highly recommend!!

Had some issues with my floor after they installed, gave them a call and they said they would get…read moreback to. They have yet to get back to me after reaching out 6 times. It's been months since my first call to them.

Very professional, honest and thorough. Very few businesses can say they will follow through with…read morewhat claim to be, but Reid epoxy is legit. They did a great job and I hope they do all my neighbors. Thanks again Dave!

They were able to work us in quickly and did an outstanding job replacing our pump. Thank you!read more

Beware! Do not hirer for liner replacement! Owner wants to make a quick buck without fixing issues…read more Owners exact words on rust cracks "make it the next guys problem". Employees lie to owner about how long they were here and what they were doing. Lost all the screws they took out during demo & walked off the job because they "couldn't make me happy" or they didn't want to do a decent job. Found a much better company at half the price. Blessing they walked off the job. Look at their reviews only good reviews are for the store front. Anyone who gets a liner replacement from them will be sorry in a few months when it starts linking.