Had a great clean in my 2 bedroom apartment. The bathroom had a lot of stubborn grime that Belgica…read morewas able to get all out - the kitchen and fridge also were completely deep cleaned. Very professional

Amazing experience! Luz did a fantastic job for my apartment in nyc! I really liked the fast…read morebooking process and the service was top notch. Would recommend to anyone and would totally use again!

From the first phone call until end of job, clear communication and quick response to any messages…read more He cleaned the common areas for a 4 family house that had not been done in over a year. They look 200% better!!!! I highly recommend Patrick and his staff!!!! And very fair pricing I. Gasman

My fiancé and I recently underwent a two year complete gut renovation for our newly purchased…read morecondo. Renovations went well, but the DUST was everywhereeee. The dust was located on baseboards, lighting fixtures, flooring, kitchen countertops, and also in my kitchen cabinet interiors. With our new bundle of joy on the way we wanted to make sure that we hired a professional cleaning service that not only specialized in post-construction cleanings but also used chemical free products. After having a phone consult with Patrick we decided to move forward and book their services. Patrick explained all details of their post-construction package which put our minds at ease, he was also very knowledgeable and patient with all questions that we had. Our project lasted for six days at eight hours per day which seemed long but it was well worth it. He also used commercial air purifiers and Hep-a vacuums which was greatly appreciated. Our experience with Elite Supreme Cleaning was flawless, pricing was more at a premium rate compared to others, but it matched the quality of service that Patrick and his crew delivered. Thank you again!

I couldn't be happier with Spray & Wipe. Our first service was a deep clean after we moved out of…read moreour apartment and we've been having a regular cleaning of our 2-bedroom apartment for the past few months. Our apartment is sparkling after a cleaning from Erika and it makes cleaning in between so much easier. Scheduling and communication are super easy via text. If you're considering getting a cleaning service book these guys now!

I needed some deep cleaning done since it had been a while and I've recently had guests stay over…read more They were very quick to respond when I was searching for some last minute help. If not for the accident they encountered on the way to me, they would have been on time. They did message me ahead of time to let me know, so I do appreciate the communication. Both women got to it once they arrived and were very respectful of my belongings. They exceeded my expectations as they really got every nook and cranny of the apartment. For the price you're paying, the effort was very much present. Would hire again for an annual deep clean!

Ode to Rapid Maid Specialists NYC…read more the sun shines in through the clean windows a fresh start Hubby gave me an early Christmas gift. Every new shiny surface I encounter brings so much joy.... I can run my fingers across surfaces in the kitchen without encountering a sticky layer of grease... I never knew the corner tiles in our bathroom were the same color as the other tiles. You think you live in a relatively clean space, but then the pros come in and disabuse you of such fanciful notions. Best present ever!

Having a broken foot motivated me to secure the services of a house cleaning service until I am…read moreback on my feet again. I am very particular regarding cleaning, so I have high performance expectations. Erik was easy to work with prior to the work and a pleasure during the job. He came with a competent assistant. The job completed was thorough and exceeded my expectations. Places were cleaned, due to inconvenience, that were never previously addressed by me. The work was done in a timely fashion and in a way that was not disruptive to my wife or me. The price was competitive, and I look forward to my next appointment. I recommend this company without reservation.

I don't do cleanings often. I tend to call when life gets overwhelming and cleaning is the last…read morething I want to do. I've had some decent and good cleanings over the years but Hylton gave me something I didn't even realize I was searching for. No judgement. Generally, I call for cleaning when the home gets messy and chaotic which, according to a cleaner friend, is way harder to deal with than filthy. So whenever I'm showing a new cleaner around, i always catch a glimpse of the silent judgement and slight annoyance with the chaos. After some juggling around the time, the two women from Hylton showed up and cheerfully told me they would bring the house back to Order. I looked at their eyes and for the first time ever, I saw determination not judgement. Together they scrubbed, rubbed and wiped the home down. They moved, organized and wrangled my home into submission. I signed up for a deep cleaning and I received a Deep Cleaning. A cleaner windowsill where once I thought the windowsill was already clean. There was a crevice between the washer and dryer and they figured out what to use to reach there. I expressed my concern that most cleaners miss corners and behind furniture and they alleviated those concerns by removing every speck of dust from every single crease and crevice. This is a company that takes great pride in the work that they do. However, when they were finished and called me to do the walk through, they proved that differently from any place I've used in the past. I didn't just walk and nod. She was right behind me and actually asked questions about each area then asked if I needed them to improve anything. I said yes in one instance, and they immediately put me out the room and remade the area. I was blown away by the professionalism, kindness and peace they brought to my space. Usually I find issues in the hours or days after the cleaning but not this time because they were so thorough, both with the work and because of the questions they ask at the end. If I had found something though, I got the distinct impression that it would be safe to let them know it. I'm glad I found them and I am definitely going to call them again.

AVOID this business. Very unprofessional. She was 1.5 hours late. And wants to charge me $250 after…read morethey arrived instead of $150. She said she thought it was 1 bedroom but i clearly wrote 2 bedroom in the project description (see screenshot). She said she remembered wrong but why is that my problem? I don't have proof but I think it's because she knew I had to get it done today. I didn't take it because I hate this type of behavior. I'd rather clean myself than letting people think they can get away with it. It was a terrible experience. Avoid if you don't want headaches and delay in your plans.

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.

The service is so hit and miss, I would be careful booking with them. Some of the people are great…read morebut the ones that are not will make more work for you to clean up after them. I was using the service for about 2 years and it was good until the person that usually came left the service and said it's because they don't pay them well. Unfortunately everyone after that has been pretty bad. The most recent person (i) broke my oven door (she literally unscrewed it for no reason and didn't tell me she did and then couldn't get it back on so now I have to call someone to fix it and potentially buy a new door, (ii) went into my medicine cabinet to "organize" (there's nothing important in there thankfully but I never asked her to do it and no one has ever tried to do that), (iii) moved a dirty wet mop from under the sink (where she got it) into my clothing closet, and (iv) didn't actually clean the bathroom mirror, toilet, sweep the bathroom floor or vacuum the rug (yet had time to go into personal cabinets and drawers). After she broke the oven door I reached out to the Maid First and they didn't offer to help with anything. They only responded to me after I said they should still charge me the amount because I didn't want them to not pay her (given I've heard from other people who they have sent that they aren't being paid that well). I would suggest using another service that pays people well and provides more consistency.

i'm writing this review to warn current and/or future customers about this company. proceed with…read morecaution. company has poorly run management/customer service. they ignores customer calls/emails regarding legitimate matters. here's what happened: i had almost all makeup that i've purchased over the years in a shopping bag underneath our beverage cabinet to organize it (thousands of dollars worth). the cleaner mistook my bag of makeup, that clearly was not trash, for trash. she threw it all out. i called maidfirst. the manager or owner was dismissive of my concern. later, the cleaner messaged me and my husband, and did admit to accidentally throwing out the bag. in her message, she said that she shouldn't be held responsible since it looked like trash. (it did not look like trash - it was a bag full of makeup...) in my experience, cleaners are typically very conservative about the trash, and don't throw out items that are not in the trash bin or specifically noted... i called maidfirst to inquire about next steps, and no response. called again days later, and they either immediately declined my calls, or blocked my number. i proceeded to email them, and all emails were ignored. screenshots attached.