Shawn came out and was SO helpful and gave great information on our system. Amazing customer service, thank you so much!!! Will be back for future work. read more

Okay, I'm going to be honest. Spot On has some nice employees, but I felt their pricing was consistently much higher than other companies. Whether that's due to ownership, management, or company pricing policies, I can't say, but the quotes I received were significantly more expensive than competitors. I gave them multiple opportunities because I wanted to see if they could offer a more competitive price, but that never happened. After comparing quotes, I found other companies that charged a fraction of the cost while offering similar qualifications and services. My advice is simple: get multiple quotes and do your research before making a decision. read more

i would strongly suggest other options before spending your money here. They're extremely overpriced for the work they do and you may overpay and also not have your problem fixed. in my case, my problem actually worsened substantially. I feel cheated out of $800 for sure because my leak was nothing like this before i called them. they flooded my yard and i'm so disappointed. to resolve it they replaced a part that i can get for $15 at home depot . i was charged $1200 for a water pressure regulator (which they conveniently forgot about when trying to get my to buy a new one for $2400 this time) , then $800 more for idk wtf when that didnt fix the problem. I have tried to be a loyal customer to them is whats crazier, all they did was keep asking for more money without ever fixing the problem. they get one star from me instead of zero because joyce always sounds really nice and helpful over the phone. other than that, i feel scammed to be honest *edit* went back to give them a second star because they did suggest someone who could actually fix it so that gotta count . im just still confused what i paid for read more

Spot On - $800 and the problem i called them about is substantially worse . - Heating & Air Conditioning/HVAC Near Me - Whittier, California

Highly recommend Spot On. I am currently a subscribed member and their service never disappoints. Technicians are always on time and extremely knowledgable. They not only make recommendations, they explain why they are making the recommendation. Never any pushy sales. I am very happy with them and will continue to seek their services. read more

Shawn Pace was absolutely fantastic! He came out to fix & replace our leaking drain valve in our water heater and provided outstanding service from start to finish. Not only was he prompt and efficient, but he was also incredibly friendly, honest, and easy to talk to. It's rare to find someone who takes the time to explain what's going on, offers trustworthy recommendations, and truly cares about doing the job right. We're so grateful for his professionalism and kindness. If you need plumbing or HVAC help, I highly recommend requesting Shawn--he really goes above and beyond! read more

I have been with Spot On Heating and Air for about seven years now. Some years ago they redid all the duct work in the house that enabled my new air/heat system to work more efficiently. It made an immediate difference cooling the house, especially the upstairs and my monthly electric bill actually went down - a miracle! I signed up for their maintenance package years ago. For a reasonable monthly fee they come out twice a year to test your system, change the filter and check the state of the outside fan. It's good value for the money. Today Shawn Pace came out to check our system before the most brutal summer temps kick in. He has been here before and remembers us and our system (and our cats!). He is always professional and friendly and he even fixed an issue with the door to our HVAC unit not staying closed that has been "unfixable" for years. I once again recommend Spot On for your HVAC system and I recommend Shawn - I find him trustworthy. Good company, good employees. read more

My father found this reliable company through Google. His skepticism had him on the edge of his seat due to money hungry and unreliable companies out there! He requested service for a wall heater which he had tried to fix. Shawn showed up which I may say was pleasant and knowledgeable. He explained to my father that he failed to remove the security plastic that was tucked in the new thermostat switch. Shawn then checked the heater thoroughly and charged my dad $65! Wow, he did not take advantage of him which is commonly known to happen. This company met our expectations and Shawn was the hero of the day! Thanks to this family owned business we have a warm home. read more

Jacob was here today for our scheduled maintenance on the furnace and water heater. Jacob was on time, professional and knowledgeable. He took the time to explain what he was doing and what his findings were. I would recommend Jacob and Spot On any day of the week! read more

The service technician sent to my property did an excellent job. Angel was able to ascertain the problem and fixed it in just a few minutes. The cost was minimal and the service outstanding. Highly recommended. read more

I had a duct that needed to be replaced and I went on yelp and stumbled across Spot On. I'm so glad I found them. From my initial contact with the office to the estimate and work done by Sean Pace everything was amazing. Pricing was fair service was excellent and the job was done quickly. I will absolutely call them again for any future issues and I would recommend this company to anyone looking for good, honest service. read more

Thanks to Shawn our air conditioning units were inspected and needed cleaning. He took care of it efficiently and we are very happy with his work. I have recommended Spot On and Shawn to family and friends. read more

Unfortunately Spot On was not able to fix the problem. They quoted me $2,000 to fix a problem with my heater. Another HVAC company was able to fix it for $120. That's not an exaggeration either. Pro Tip: - Find out who makes your furnace or AC. Go to the website of the manufacturer and they usually have authorized HVAC companies. That's what I did and it saved me thousands. read more

Spot On is my new go to service company! Destiny was able to answer any questions I had and booked me an appointment that worked with my busy schedule. read more

I had a problem with my plumbing where the hot water pressure was much lower compared to my cold. They were recommended by the community I live in so I decided the $65 service fee to come out and figure it out was fine. The person who came did their checks and really didn't come to any conclusion other than maybe we start with the tankless water heater and flush it. How much? $400ish. Pretty high cost for a flush. I felt like they knew what was going on, but wanted the money. I called someone else and they walked me through to check the filter of the tankless water heater. I pulled it out, gave it a swirl, and wow, it fixed my problem. Based off of my experience and feel, I wouldn't recommend them. read more

My mom told me about this company. She's been using it for a while now. Their customer service and reliability is top notch. I signed up for the membership to have year-round maintenance for my AC and furnace. They take care of everything so you can have peace of mind. Price is very good too compared to other companies. Ask for the technician Albert Daniels. He's a Godsend. I hate it when people come out and try to sell you things and go on and on about crazy stuff. Albert doesn't do that. He is very polite and handles all your equipment with care. Before he starts, he goes through everything with you that he's going to do. Also he is very neat. He brings in bags and towels just in case there's any water that leaks. Love that. After he's done with the work, he cleans everything up and then sits down with you to go over everything. I like how he explains things very clearly and answers all of my questions. He's very down to earth and doesn't come off as condescending. I'm going to request him from now on and let my mom know as well. Try this company out. Seriously! It's hard to find people you can trust... especially nowadays. These people are wonderful. Enjoy! read more

I recently had a Moen smart shut off Valve installed per request from my insurance. I called around to get quotes. I was looking for professional work at an affordable price and most of all HONEST opinions. My front door neighbor recommended this company. Not only did they come the very next day and installed the new hardware to my main line they also walked me through on how to download the Moen app on my phone to track water usage. They walked me through on what to expect the next few days using this product. Over all the plumber was awesome. It's great to know there's still honest and reliable companies out there still. read more

Shaun was very helpful in helping me understand my mini split, he took the time to explain how everything works and answered all the questions I had. I would recommend to anyone having issues with their heating, air , plumbing to give Spot On a call they can help you! read more

Albert was so professional and so kind he had so much information for us and then explained everything in detail which was very helpful to me and my mother. I would definitely recommend this company and Albert specifically for being so genuine. Thank you again Albert. read more

Spot On - Great meet and greet at our house - Heating & Air Conditioning/HVAC Near Me - Whittier, California

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The guys at spot on are amazing.Juan ,Shawn,Orlando and Omar did a great job on my install. They installed my complete ac and furnace and now I'm up to code!My old equip was 30 + years old and now I have some beautiful efficient equipment. From start to finish it was a pleasure getting my system done.My whole family thanks you all !!!Best price and service around and my dogs approve! Thanks again spot on !!!! read more

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I called them because I had no heat downstairs, and i just received an mailer ad in my mailbox with their info. The front office person was very nice and easy to schedule with. They happened to find a same day appointment for me which was great. Antonio was a solid dude. On time (actually early) and very knowledgeable. He was able to bring my furnace back from the dead for the winter. He was very thorough in inspecting the unit with the inspection camera to check for corrosion/cracks in the unit, checked for gas leaks, CO leaks. I will have them back out to see about upgrading my dual furnaces to AC & Heating units in the coming weeks. read more

Spot On - Oldies but goodies - Heating & Air Conditioning/HVAC Near Me - Whittier, California

Requested help for an issue we had where the heater would sometimes not work and trip the safety switch. Shawn explained what was happening in layman's terms and was able to address the issue complete with before and after measurement readings. As always everything was neat and organized afterwards and was very professional. I'd always recommend them to the community whenever someone needs help with their HVAC and plumbing. read more

Juan just serviced my heating and air-conditioning. He was pleasant, knowledgeable, and showed me photos of everything he did. His service is invaluable to my family. He also pointed out something I need to repair in my attic. Juan is an asset to Spot On and to me. read more

Spot On - Juan & Eddie (the dog). - Heating & Air Conditioning/HVAC Near Me - Whittier, California

Ruben came to my new home because I needed my attic filter changed and wanted to ensure a professional did it since this is my first home. Ruben was personable, and respectful, and completed the service thoroughly. I recently decided to take advantage of the $19.99 membership, which offers great maintenance diagnostics and quote discounts. Note: I gave them a 5 out of 5 - instead of 4- because I haven't had any work done on my home however I am a little worried at some of their pricing -I asked for quotes on various home improvement tasks, such as installing a shower cartridge, fixing an electrical panel, installing a new gas line, and replacing insulation. While I trust the quality of the service, I was taken aback when I was quoted $10,000 for blow-in insulation, especially when I had received quotes from other companies for the same material and conditions that were in the range of $2,000 to $3,000. - However, the quote I received for the electrical panel seemed very reasonable. -Ultimately, it's up to you to decide if the quote is worth it for you. read more

I called and i was glad to hear someone would be available to come to my house that same day. Unfortunately they require a $65 deposit that would go towards the service after thre diagnosis... i wouldnt mind paying it if i didnt already know the problem on my AC unit. I told them Nexgen already diagnosed it and i was told the water is clogged which is why the sensor keeps shutting it down. I dont beed a diagnosis i need a quote. Unwilling to guve an estimate, sad that i have to take my business elsewhere read more

I've worked with spot on heating several times this year and I am impressed by the level customer service they provide and also the level of fairness they operate with especially when there are complicated situations with older units. Two things additionally that really stood out for me too was that they could actually schedule you pretty quick much quicker than others especially if you're part of their maintenance plan. Also, when they come out they can actually bring a portable AC unit so their clients can still have AC while they're working on it. I really want to give a shout out to Mario for great service, I won't forget it! read more

I needed same day service on my a/c unit that stopped working. Spot On sent Juan to assess my a/c need. Juan explained what he found, what was needed & repaired my unit same day! Juan was thorough with his explsnation, professional & friendly. I was so impressed, I signed up to their maintenance agreement. read more

We called Spot On to get a maintenance check on our AC unit because our house wasnt cooling down like we thought it should. Andrew came and was very prompt and thorough with his explanation on what was happening and what we can fix. We appreciate his honest and he even showed us pictures of the problem area. Thanks Spot On and thanks Andrew Ramos. read more

Danny and his team were amazing from start to finish. I initially asked Danny for a quote on my AC unit not producing a lot of cold air. Upon inspection, he found a leak in the system. Not only was he knowledgeable, he was extremely professional, and keeps on top of his team to do the same. Aside from being knowledgeable and honest, he is punctual and very clean. The day of the repair, his team arrived on time and made sure to lay down protective covers over my floors to prevent any possible damage. Also knowing that it can be a dirty job changing out old filters or attending to the unit itself, his team made sure to leave everything almost completely spotless. I am so thankful for their help and will continue to return for services with this company moving forward! read more

Right from scheduling to getting Shawn our technician to come out the experience we had with Spot on was exactly that Spot on. We were having issues with our furnace and Shawn came out, took a look and very knowledgeable on what was the issue. Explained what to look for in the future but not trying to up sale which I appreciate. The price was affordable and look forward to working with Spot on in the future. Shawn helped make this experience a good one. read more

Minus one star for not being able to identify the issue. Minus one star for the extremely high prices offered. Minus a third star for the over all experience. I sent a yelp message for a service call. I was told it was "free" since I sent a message, etc. I had to ask if that was true and the lady said "yes". Great start so far. There was a leak from my central AC. It started last week. Water would start dripping after 10 min. The tech showed up and I explained what the issue was. I said it could be clogged drain line, etc. He checked for 10-15 min. Couldn't figure out what it was. He also checked the refrigerant level and it was low at ~90 when it should have been at 120. Time to give an estimate. He left to his car and came back 10 min later. I had two options: 1. $9,500 plus repairs :-O 2. $3,500 plus repairs -.- Almost a set up for me to say "yes" to option number two which was going to cost ~ $4,000. And by the way, with option 1, I could have just bought a complete new AC for $15,000. I know it's hot and sometimes we get desperate, but some people don't fall for it. Be careful out there people! I called another person who came over. After 10-15 minutes, he confirmed the drain pan was moved and it was tilted which was causing water overflow. He was able to mount it correctly and leveled it. He also sealed the drain pan. it cost me at least $9,300 less SMH. read more

Spot On Plumbing stole several pieces of my fine jewelry while they were working on a copper piping project at my mother's house in Whittier. The project was done on October 8-10, 2024. I gave them a couple of months to return my jewelry but they have not. Phillip Zuniga, owner of Spot On Plumbing ,said he asked his crew if they stole tmy jewelry and they said no. My mother (98 years of age) paid over $12,000.00 for the copper plumber project. The work on the piping was ok. We had to call them back for a drip in the shower head which they fixed. The toilet was not fixed as my mother didn't want them back at her house. She had to pay for a new toilet and instillation. I made a Whittier police report of my stolen jewelry and spoke with police about Spot On Plumbing. It is unfortunate that we cannot trust companies to feel secure about them and their work when you sign them on for a project and pay a large amount. When I told Mr. Zuniga about the stolen jewelry he immediately offered to replace it so I wouldn't file a report. I didn't want the jewelry replaced as it was very sentimental. I wanted the actual jewelry returned. read more

My AC broke down. To fix it I was quoted 11,000 k for repair! To replace the AC and Furnace was 19000k or 16000k with membership!! This also includes the cost of the crane for the roof. Please BEWARE of price gouging as was mentioned in a prior review. I saved 10k dollars by NOT using them! No other extra services that can come with a replacement of an AC unit will come anywhere close to what would be the savings of 10k! read more

This review is for Shawn. When my home was suddenly not cooling down like normal when running my A/C, I called Spot On. The tech that came out, Shawn, was fantastic. Professional, knowledgeable and great customer service. He took the time to explain things going on with my system and answered all my questions. Good to know that there are still good technicians out there! read more

I called a referral to the owner the night before, and the next day the office called and sent a Tech ASAP in the morning. I had tried to install a new thermostat but the wiring was a bit off and I must have blew the 3A fuse in the unit, which I am not experienced in servicing. The company has a cool tracking system on their site or you can use the link from the text to see how close the tech is to your house. I noticed he was pulling up but then saw that he passed my house, thankfully had the tracking to guide him back. You can't miss the blue Spot on truck with the dog. Antonio was super friendly and explained everything in detail. My unit was just cleaned and he was very careful to put on booties, a rug under the ladder and to make sure he did not dirty the place before my tenants moved in. I did not have to ask him once to be clean, a lot of other techs who have visited my houses have to be reminded. Overall, he showed up on time and resolved my issue quickly while giving me updates of his progress. It did turn out to be a simple fix and I was appreciative that he took his time to explain everything to me. Additionally I purchased the maintenance plan as my AC had not been serviced in 2 years on both houses as they will send the tech out twice a year to service and clean up the system. Thank you Philip for sending out your tech last minute! Definitely recommend Spot On. read more

Spot on plumbing and heating -Never disappoints fantastic service! We get the best service, Follow up, and free maintenance! Technician Antonio Lopez, Did such a great job friendly fast service and was very thorough with explaining options. I cannot say enough good things or recommend this company anymore than I do. Best service in my book! read more

Antonio is awesome! He was prompt, respectful and thorough. He explained everything to me and even offered to research my questions and call me back later with the answers. He also took photos of everything he did and showed me the difference after he cleaned the parts. I will definitely have Antonio back in the spring! read more

Spot On - Antonio was the bomb! - Heating & Air Conditioning/HVAC Near Me - Whittier, California

Shawn was very helpful and personable when he came over to look at our heater & garbage disposal. I really appreciate how fast and efficient he was while he was here. Upon leaving he didn't leave behind any mess and he thoroughly explained the issues involving our heater. Will definitely call them again, with any issues in the future. read more

Shawn! You're Amazing!! Went above and beyond any expectations! He advocated on my behalf to get the parts I needed for my water heater! Very professional, honest and thorough! Can't ask for much more than that! Thank you! read more

My family and I have been using spot on for a couple of years. After dealing with companies who were non responsive, would not take the time to educate their customers. Not showing up on time or keeping us up to date. We decided to try Spot on. What a breath of fresh air. Honestly, this company is so professional. They take the time to educate their clients about units and repairs, and give us options. They're not pushy, they don't ever rush us. And they don't rush their work too. They're patient, honest, and they are timely. If there is something you want or have questions on, they welcome any feedback or questions. I'd like to take the time to mention a few staff who stood out to me. Juan, Taylor and Leonardo, what pros! I like how they take the time to explain everything they're doing and why. Taylor is always very patient when helping my mother during their maintenance. I'm very impressed by his customer service and his skill. Furthermore, The staff updates us with pictures, and texts- so we r all on the same page. Makes a huge difference when a company invests in their staff. A customer can feel that the staff knows what they're doing and the customer feels more at ease. Also, Thank you to Jay for his help, and keeping us updated. I also like that their staff takes safety very seriously. They wear booties in the home, and masks. Also to add- they love our huskies and our huskies love them. Cannot recommend their company enough. Thanks Spot On! read more

We had problems with our A/C and Spot On sent Shawn to assess the situation. He responded quickly at a time of record-breaking heat here in OC. He was knowledgeable, friendly, and thorough. After getting the unit to function, it was clear there were additional issues in the ducts in our attic that needed to be addressed. A team came out a week later to remove asbestos in an open, unsealed duct and replace and repair some other ducts. The unit now effectively forces air out of all vents and we have an overall cooler (and less hazardous) home. Every aspect of this service was high quality and exceeded our expectations. I've already passed along the referral to friends and neighbors. read more