These folks provided wonderful, professional and quick response to my leaking water heater problem…read more Very professional and hard-working plumbers that got right to work upon arrival on a difficult to access attic water heater replacement job and finished in about 2 hours and took great care to clean up afterward and not make a mess in the house in the process of carrying the old leaky tank out. Would definitely recommend and use these great folks again.

Amazing service so fast and friendly! Love using local company.. highly recommend. Ps great job…read morerepairing plumbing

We were without ac. We called Russell's and got to us as soon as possible. One and half days. Neil…read morefound the problem in about 5 minutes. And we were up and running in about an hours. Neil also gave us numerous suggestions that will help us in the future. Russell's is now our go to company. Thank You guys!

I would neve recommend this company again. We spent 10's of thousands of dollars (with American…read moreMechanical in Virginia Beach) on new gas boiler and new ac systems, only to find out the new company (Russel's American Mechanical) doesn't want to do boilers anymore even though they are the ones who sold and installed it! Don't waste your time with this company, they are not the old American Mechanical with a solid reputation.

If you have to add a section for "Why my bill Change" then thats a problem. If multiple customers…read moreare complaining about high bills and your solution is to put up charts and arrows showing the movement but not explaining why the CCF increased. I get you have to make a profit but increasing the price due to winter is crazy. Are people not suppose to survive during the Winter to avoid high bills?

This is by far the worst utility company I've ever had the displeasure of dealing with. They have…read morebackbilled me for 2 months of bills I've already paid. Their behavior is fraudulent, they are the most unhelpful people, and they truly don't give a damn about their customers. Get your gas services literally anywhere else they're nothing but some thieves.

J James was extremely friendly, professional, communicative, and got the job done quickly. If I…read morewere rating James alone, this would easily be a five-star review. The lower rating comes from the pricing. I was charged $600 for a 45-minute job, while other plumbers had quoted me less than half that amount. Unfortunately, because of the holiday weekend approaching, no one else was available for another week, so I felt stuck. I appreciate the quality of James's work and customer service, but the sticker shock was hard to overlook.

Joana was great she as knowledgeable quick and efficient. I was expecting the pricing to be…read moreegregious but after reviewing the work that was done, I must say it is fair pricing and I would hire them again.

I came here after going to a sports card show in Norfolk. It wasn't a planned visit but I was just…read morelooking for something interesting to look at since I had a lot of free time and the weather was nice on Saturday. I thought it would be a lot larger but the spot is quite small but it is very nice to walk around. There are also lots of nice areas adjacent to the garden and terrace as well. I parked in front of the garden went around it and then found the USS Wisconsin and the Naval museum just past the garden. I went around and finished checking out the other side of the garden after. The parking was free for 2 hrs in front of the garden and it seemed like parking in general was plentiful and open this weekend. It looked like college dormitories around the garden and some other residential areas around the middle of downtown Norfolk. There were many nice plants in the garden, the terrace was nice but not open as far as I could tell, and the koi pond was nice if someone would clean out the pond scum from the fish pond. There were small bridges over the water and multiple water fountains in the koi pond. There were a few benches to sit on if you wanted to just relax or meditate in the garden. Overall, it was a nice garden but it is not something to go downtown to see, but it is a nice additional thing to see if you are going to the USS Wisconsin and the Naval museum or if you staying in downtown area. Lots of people were exercising (walking and jogging) so it is a nice scene to pass by if you are doing that.

Great spot to walk around. There's ice cream inside too! Very yummy. Beautiful day to explore.read more

Matt came by and took care of our sprinkler heads. They needed some tweaking and one replaced. He…read moredid an outstanding job for us. Brenda

I wasted my time calling and waiting for the estimator to come. Anthony came and I was supposed the…read morereceive the estimate within 2 days; one week later I hadn't received it; got in touch with them to see what was happening and NO REPLY. its very frustrating when you have a job like this and the business doesn't have the decency to contact you. I'm niit very impressed.