I'm sad this place got such low reviews. I had a pleasant experience - great staff and my very…read moredirty car was clean afterwards without the need to rewash. I got the silver wash and they gave me dashboard wipes and a car freshener.

"I needed a car wash ASAP, but this experience was very disappointing. I won't be returning to this…read morelocation. It's definitely not a good value for the money. I paid $20 for the wash and wasn't satisfied at all, the brushes seem low quality, and my windshield was still very dirty afterward. The only positive was that the vacuums worked okay.

NOT OPEN LATE. I just passed by and closed. Dont waste your time going in the evening.read more

This is for the ARROW XPRESS CAR WASH. Thank you for sending me a free car wash for my birthday…read more HOWEVER, the coupon clearly states that it's good until 7/9/2025, 11:59:59 pm. I got there at 9:15pm and it was closed up. Went in to talk to the 7-11 people, he told me it closed at 8:30. WHY is the coupon good till just before midnight, and WHY can't the employee offer me a courtesy extension, I can come back tomorrow!! No, instead he just tells me "you missed it!". Terrible customer service. If the owners are reading this, can you please change the wording/ hours on your free car wash texts? It's false advertisement and quite misleading. I would appreciate some type of response if possible, but I won't hold my breath! Anyone else reading this who receives a free car wash, keep in mind that midnight does NOT mean midnight!

First of all, I feel like I had done a review last year for how well they treated my mother's car…read more She smokes inside the vehicle and I wanted to get it somewhat reasonable for the mechanics and they went over and beyond, the car not even smelling like smoke in one try when the car hadn't been washed probably ever. Now let's talk about MY car and what they did. We're talking previous beer stains prior to when I inherited the vehicle, mold and paint damage from weather and incidents - and lastly, 2 toddlers. In 6 years, while I have had the car washed and detailed, it still needed an entire makeover. ...and that's what they did. Sam called in extra backup, told me it would take 8 hours, was upfront with the price, and even offered to drive my friend and me as a personal shuttle service given the large time frame. They gave me air fresheners, they washed an dried the car seats, they took out every single stain that car had since I've known the little pumpkin. They removed and put back the covers, added extra services, and I was also impressed with their Kuromi accessory collection as well. Honestly I was so thankful to see how this car wash has thrived, as my mother used to take me here when I was a child (back when she washed her car lol!)

My husband took my car to this place to get deep cleaned (I have dogs who shed a lot), and I was…read moreextremely impressed by the cleanliness and quality of service that was provided along with the price! It was around 40 bucks for a sedan. I visited yesterday with my new car, which hasn't been detailed for 10 months and did have a lot of dog hair. I was expecting the same quality of service and paid extra to have my sports mat liners power washed ($60-normally $70. I think it's called the deluxe service. I was disappointed. There were black markings on my front bumper and trunk. There were still a lot of dog fur in my trunk, stains on my console and dirt on the sport mat liners. When I mentioned it to the employee, he was very professional, cleaned the console and sport mat liner with shiner fluid. I was concerned, seeing him use the same cloth to wipe down my sport mat liner and my console. He explained dog hair is difficult to get out, which I understand, and that is exactly why I bring my car to the car wash and paid extra for the service. Louie came over to inquire what was going on. He was very professional and empathetic. He explained they were busy, but did tell the employee to take his time. They both ended up working on the car, along with Abdul, who I think is the owner. Abdul and Louie went above and beyond to ensure I was happy. I noticed a difference on the interior but there was some black marks on the front of my car. I appreciate their efforts and professionalism but am not sure if I'll return. I was there maybe a little bit over an hour, but not over an hour and a half. I will bring cash to tip next time instead of having to do cashback. I thought I could leave tip when I was rung up. I don't know if it collects a fee for the business but I think the employees appreciate having the cash handed to them anyway. There are a few chairs outside and two tables and two more tables with chairs on the inside, waiting room with car, accessories, and drinks for sale.

This place has great customer service and competitive pricing. I had requested a full detail of my…read more8 year old car. The car had stains and watermarks on the seats. Detail Boyz did their magic and made the my car look fresh again. Also they give you a detailed explanation on the process and are patient with any questions or suggestions they have. They tell you what can be done to make your car look good, ideally in new condition without any sales pressure. Truly appreciate the information they provide without trying to upsell me.

Details. Clay bar and protective coat. Great experience. Great work. Customer service is on point…read more Most definitely will be returning.

I brought my Mercedes E53 AMG in for a VIP wash, and once again Bonita Car Wash did an excellent…read morejob. I've been coming here for over 12 years, and I can confidently say this new management has been the best so far. The attention to detail really stood out - the car came out spotless, inside and out, and everything felt well organized and efficient. You can tell the team takes pride in their work and genuinely cares about customer satisfaction. It's great to see a place I've trusted for so many years continue to improve. Consistent quality, friendly service, and reliable results every time. Highly recommend if you're looking for a car wash that actually delivers on what they promise.

What a money grab! My car is a 2004 Volvo XC90 and I was charged a "van upcharge"! My car is…read moresmaller than a full sized car! I will not be returning. Save your money, go elsewhere!! Since the change in ownership, service is horrible and costs have increased! It's Saturday, 4PM, nice weather. Normally, this place would be exploding with cars. There are only 7 of us waiting for our cars to be dried. SEVEN!! That's probably because the word is out, do not get your car washed here!!

As others have noted the Covina Express Car Wash is "closed for maintenance", has been "closed for…read moremaintenance" for the entirety of November, was still "closed for maintenance" when I drove by this morning (November 26). When I got home I checked my credit card account and noticed a pending charge from them for the month of December. I was also charged late October, for November, even though they're "closed for maintenance" and preventing me and other customers from using their facility. I called their number (626) 699-2043 but could not leave a message, so on a whim I sent a text but (so far) have not received a reply. I've also emailed them, but as they did not reply to a previous email I sent earlier this year, I do not expect an email response this time, either. As they allow customers to sign up online, by NOT also including the means to cancel your membership online they're in violation of California's Automatic Renewal Law, which took effect as of July 1, 2025. They are literally breaking the law.

This location is PERMANENTLY closed, yet they continue to debit accounts via automatic debit for…read morethe monthly plans. NOT COOL!!

Quick to reply for service and scheduling. Kept me up to date when he would arrive. Provided the…read moreservice requested and more. Car came out looking better than new. Can't be the prices. Will be calling for service in the future. Highly recommend and will support our Veterans!!! Thank you!

Jonathon does a great job, a bit ocd but he's a good man!…read more P.S: Jonathan is a better detailer than Jeff

Excellent excellent work!! I thought my new car looked good last week when I drove it off the…read moredealer lot. Today I took it to Eric and his staff appt Xclusive for ceramic coating paint protection as I travel a lot to Arizona and to our cabin in Big Bear and both can be harsh on the vehicle paint. I was so amazed at how professional they operated and how beautifully shiny and smooth the finish came out - well worth the money I paid! They were all very friendly and very professional and took pride in the great service they provided justifiably so . Without a doubt I would highly recommend them! They also tinted the front windows as those did not come with the factory tint. Very pleased with the end result - couldn't be happier. On a personal note my husband and I have had a rough prior year, we almost lost him then I bought a new car prior to this one with the intentions of having a more reliable car to get him to his appointments and to our cabin safely that I had for a very short time as a result of a bad accident for which we are lucky to be here as well so I appreciate their concern for our situation and their professionalism in providing the services we wanted. Very happy customer. Thank You Xclusive.

Great price for a solid interior/exterior cleaning. I wish I would've did the yelp check in for the…read morefree detail spray or had them wax my car because I still had some scratches that could be buffed out. Overall worth the price

Brought my Tesla here and I was told that I had to pay 33$ because they can't put it through the…read moremachine and have to do the clean totally by hand. The kid that did the cleaning completely missed the interior (no vacuum nor evidence of hand clean) and did a subpar job on the exterior. Cherry on top is that they forgot to put the scent I asked for. Stay away from this place.

I had a hand wash her for $35 dollars. They did a phenomenal job on my car. This is by far the…read morebest car wash that I have been to In 30 years. They do as good of a job as I would do on my own car. The staff is super friendly and accommodating. I strongly recommend this business if you want a good car wash.