They did a great job on my car. Way better than the auto-car washes. It's nice to have my car…read morecleaned inside and out.

I wish I could give ZERO STARS!…read more This place is a SCAM! AVOID this place at all costs. Just a quick look at the property and it already looks condemned. Unfortunately they are the closest car wash to my house and my old Lexus was in dire need of some detailing. I paid $180 for an exterior detail to which the service attendant said that he could make my car look "50% better." I dropped the car off at 10 am and was told that it would take 3 hours. By 2:30 pm, I still had not received a call so I called them and asked when my car would be ready. The person who picked up was very hard to understand and just handed the phone to someone else who spoke better English. I was told "45 more minutes". When I arrived my car was sitting in a line of other cars that looked to be done. The exterior actually looks regular, with no noticeable changes to the paints presentation- I doubt they even buffed and polished the car. I know what my car looks like when it's clean since I do it myself 99% of the time. Inside, the vacuum job was terrible and the driver floor mat still had a lot of visible dust. No air freshener was used whatsoever. As terrible as this is, the worst was still yet to come. When I got in the car and turned it on, it made a HARD CLANKING noise at the turn of the ignition. I thought it was something else, another car on the property, since my car is in perfect mechanical shape, and ALWAYS super quiet. I went to the store to pick up a few things before heading home. When I got back in the car and started it again, the hard clanking sound happened again! I called my mechanic right away as I didn't want to risk taking the car home and have it not start later. I dropped my car off to my mechanic (on a Saturday, about 4 pm) they were already closed but lucky for me my mechanic sent one of his employees to go back to the shop and open up to receive my car. Btw shoutout to DV SMOGPROS in Walnut- these guys are honest and their reviews speak for themselves. I'm writing this on the uber home. What a DISASTER. I will be following this post up after I get a report from the mechanic. DO NOT GO TO THIS CAR WASH AT ALL. Drive somewhere else, pay one of those guys that go to your house. Go to the drive thru car washes. Heck, wash it yourself if you have to on your driveway, just DONT GO HERE. These people are a SCAM and need to be shut down IMMEDIATELY!

This location is PERMANENTLY closed, yet they continue to debit accounts via automatic debit for…read morethe monthly plans. NOT COOL!!

Been to other Express Car Washes before so I thought I'd try this closer to home. Same type of…read moreconvenient set up for a quick machine car wash. Drove up to the kiosk where you get to choose what option yourself without an attendant. I chose the single wash Platinum VIP which was $16 -- not that cheap but pretty standard price. Got to the start of the tunnel where usually they prewash your car, although this time I had only 1 guy who just sprayed my car for a few seconds and sent me through the tunnel already. Finished the tunnel, but noticed at the end where the machine typically blow dries your car, my car came out soaking wet from all the windows. When I went to park to vacuum, I noticed the machine actually did not do a good job of drying most of my car. Luckily I had a microfiber towel in my trunk and in which I had to give it a good sweep. Side note, these vacuums were one of the strongest vacuums I've ever used in any drive through car wash. It was so strong I accidentally sucked up one of my USB cables straight from its port and couldnt retrieve it back. Might have been more of my fault though for not paying attention to where I was vacuuming. Be warned for your small and loose items. Overall, not the best drive through car washes I've been to. But also, it was a pretty quick in and out so I guess I can't really complain much.

I've been a longtime customer of Arrow Car Wash, and they consistently do an outstanding job…read more That's why I keep coming back. The team is always friendly, professional, and efficient, and they truly care about the quality of their work. Every time I leave, my car looks spotless -- inside and out. They pay attention to the details, from the wheels and windows to the interior finish. It never feels rushed, and the service is always dependable. It's hard to find businesses that are this consistent, but Arrow Car Wash delivers every time. Highly recommend -- they've earned my loyalty!

I came to Arrow Hand Car Wash on Citrus Street to give it another try after years, and overall I'd…read moresay it was a solid experience, just not a "wow I'm rushing back" kind of place. When I first pulled up, I genuinely thought it was closed because there was absolutely nobody in the drying area and nobody by the vacuums. After about 20 seconds of me awkwardly sitting there questioning my life choices, a guy finally popped up to take down what service I wanted. I went with the deluxe wash which came out to almost $50, and honestly I'd get that same package again if I were to come back. Years ago I remember this place being packed, but today it was super slow. I'm guessing it's just how things are lately, but it definitely threw me off at first. Walking in was a whole little journey. You enter through this area with tons of car products everywhere, people sitting around outside, and you kind of have to weave your way through before you finally reach the cashier on the left. The lady working there was really sweet and friendly and tried setting me up with their membership where after 10 washes you get a free basic one. I signed up because why not, but realistically I probably won't be coming back that many times. They do have different packages and specials though, which is nice to keep in mind. I asked how long the wash would take and she said about 45 minutes, which sounded fair, but it ended up being closer to an hour. It didn't bother me personally, but if you're in a rush, just know the timing might run a little longer than expected. Now here's where things went downhill a bit. There is literally nowhere to sit inside. Everything is outside, and the waiting area is basically right on a super busy street with cars constantly pulling in and out. It was chaotic, loud, and not relaxing at all. On top of that, there's a random massage chair outside which felt very out of place like who is trying to get a massage while breathing in car exhaust and listening to traffic. Then the trash truck pulled up and started doing its loud reversing concert right next to us and I was like yep, this is my peaceful car wash moment. Even after it left, it was still nonstop noise. I really think adding some seating inside would make a huge difference, especially on hot days or windy days. When my car finally came out, it looked good overall, but I did notice that the lower black area under the car wasn't touched and still had dirt on it, which made me realize they might not hit every single surface. Nothing crazy, but just something to be aware of if you're super picky. For a regular wash, it was definitely decent. Price wise though, I can get a similar wash for about $40 in La Puente, so this one felt a little on the higher side for what you get. One last funny thing, when I tipped the guy he didn't say thank you, and when I paid with card the cashier asked if I wanted cash back in a way that almost felt like a tip hint. I didn't even realize it until after and thought, ohhhh okay I see how this works here. I had already seen some reviews mentioning that, so just be mindful of it. Overall, good wash, nice staff, but the chaotic waiting area, higher price, and small missed spots are what keep it at four stars for me. Not terrible at all, just not my new go to car wash either.

The worst car wash place ever! Imagine paying $48.99 for a car wash you expect that they would do a…read moregood job but NO! It's not worth it paying it! They ripped off people! DON'T COME HERE GO SOMEWHERE ELSE!

Average at best car wash. They used to be so good. Diamond diminished to outside only now, which…read morealso includes air freshener. All for $50, I think. The main guy to get your order is always attentive and pleasant. Sadly that is where it ends. When I went there, yes I didn't read or assumed they included the inside for the price I paid, plus handed a $20 tip. But the side windows, trim and air freshener was not done Ugh, I left and didn't even check. So my fault. I will not be back. And to be honest, I don't think they care. These shops are phasing out, so I wild be surprised if they shut this down to. Obviously, the attention to detail is gone.

I got my car's interior detailed as well as the exterior cleaned. Great work and friendly service…read morewith an affordable price!

So happy with the service Ortiz's team provides. I had been traveling and my car needed extra love!…read moreA team of two people got done in less than an hour for basic exterior wash & a focus of interior cleaning. I'm so happy with their work! No spot was missed!

I got the Works Wash for my Model X, which was $28.95. If you come in the morning, they offer an…read moreearly bird special that takes $3.00 off the price, making it an even better value. They did an excellent job--the car came out looking spotless inside and out. The staff was efficient, and the quality of the wash exceeded my expectations. For the price, it's definitely worth it. I would highly recommend this car wash. It's one of the better car washes in the area, and I'll definitely be coming back.

I brought my car in for seat shampooing and a VIP service package. While I understand this wasn't a…read morefull detailing, my car was already in relatively clean condition, having been washed just a few weeks prior by my dealership--which, unfortunately, did a far better job than what I received here. The exterior wash was very disappointing. The car looked barely cleaned, and the roof in particular was still visibly dirty, as if it hadn't been washed at all. Given that I paid extra for the seat shampooing in addition to the VIP service, I expected at least a basic level of thoroughness, which simply wasn't delivered. I'm especially frustrated because I chose to support a local business, but the experience felt unprofessional and ultimately not worth the time or money. I even spoke with a manager, who was courteous and respectful, and worked to address the situation--which I did appreciate. However, it's frustrating to have to go through this after already paying for the service. To make matters worse, after returning home, I noticed that the front mount of my license plate had been damaged. While I understand that accidents can happen, this only added to my overall disappointment given the rest of the experience. Overall, I feel like I could have done a better job myself. Unfortunately, this experience has led me to decide that I won't be returning.

Small, simple place but they do an excellent job and is one of the truly hand wash car washes I've…read morebeen to. They are well priced too. Definitely worth a try!

My husband took our Malibu to be detailed.They did an excellent job I was very impressedread more

This is an inexpensive car wash that offers a pretty…read more affordable monthly membership. My car was absolutely filthy and it was 85% better after one medium priced wash. I don't think any drive thru car wash could have cleaned everything in one go. Also: no damage to my windows or paint which can be a concern, depending on the maintenance of the equipment. Full marks for this place.

I have a membership with Bliss, I want to say Ive had it well over a year…read more Each time I come here I have an experience with a different employee and with each experience Ive had the opportunity to chat with the guys who are at the entrance kiosk. I have encountered some of the best gentlemen ever (specifically Sergio, Caesar, and Noah) They are attentive, patient, and kind. Those qualities are difficult to find in customer service these days. These guys dont know me from Adam, yet they all have gone out of their way in one form or another for me. I appreciate that & the brief conversations more than they know. With that... I will say the one interaction I encountered with an older gentleman was quite trying. I was driving a rental & he refused to let me go through. Even after I explained I was returning the rental that evening & did not want to return it dirty.... He was very adamant about it.. Finally, after 5 minutes of back & forth the gentleman from the other lane told him "let her go through Bro" & he did. I have not seen that particular man again, Thank goodness!! The older guy could definitely use some tips from the young men that were so helpful thats for sure!!! Overall~ I love my Bliss membership! Cant beat it for the price!

First of all, I feel like I had done a review last year for how well they treated my mother's car…read more She smokes inside the vehicle and I wanted to get it somewhat reasonable for the mechanics and they went over and beyond, the car not even smelling like smoke in one try when the car hadn't been washed probably ever. Now let's talk about MY car and what they did. We're talking previous beer stains prior to when I inherited the vehicle, mold and paint damage from weather and incidents - and lastly, 2 toddlers. In 6 years, while I have had the car washed and detailed, it still needed an entire makeover. ...and that's what they did. Sam called in extra backup, told me it would take 8 hours, was upfront with the price, and even offered to drive my friend and me as a personal shuttle service given the large time frame. They gave me air fresheners, they washed an dried the car seats, they took out every single stain that car had since I've known the little pumpkin. They removed and put back the covers, added extra services, and I was also impressed with their Kuromi accessory collection as well. Honestly I was so thankful to see how this car wash has thrived, as my mother used to take me here when I was a child (back when she washed her car lol!)

Horrible car wash. Ripped off my side mirror cap and my Tacoma was still incredibly dirty after…read morepaying for the premium wash. Going to stick with mobile detailer "Grime Reapers" from now on. Worth the extra couple bucks and is local.

This place has great customer service and competitive pricing. I had requested a full detail of my…read more8 year old car. The car had stains and watermarks on the seats. Detail Boyz did their magic and made the my car look fresh again. Also they give you a detailed explanation on the process and are patient with any questions or suggestions they have. They tell you what can be done to make your car look good, ideally in new condition without any sales pressure. Truly appreciate the information they provide without trying to upsell me.

Details. Clay bar and protective coat. Great experience. Great work. Customer service is on point…read more Most definitely will be returning.