This should be more of a 3.5 stars then a 4. Went with cleany cause they had a yelp promo and they…read morehad a satisfaction guarantee. Booked 4 hrs with the promo because I did a renovation and needed the areas that weren't renovated(bathroom, foyer and kitchen) to be thoroughly cleaned. Let the cleaner and went out. Came back 3 hrs later and the areas which needed cleaning were just getting started. The cleaner barely got through the bathroom and a bit of the kitchen when time was up. To say I was dissatisfied would have been an understatement. I told them about my dissatisfaction and they sent out a different cleaner the next day. The cleaner did a wonderful job and I was very happy about it. If I had the second cleaner the first time this would have been an easy 5 star but since I had to get a reclean it fell to 3.5. The fact they sent out another cleaner the next day means their satisfaction guarantee is prompt and let me feeling good.

Do NOT book with Cleany!!! I am truly so disappointed with…read moremy experience with Cleany. I booked a cleaning service expecting basic cleaning tasks to be completed, but the cleaner did not clean obvious areas like bedside tables, bedposts, bookshelves, or the small carpets in our home. Even after providing photographic evidence of the lack of service, my concerns were repeatedly dismissed and met with unprofessional justifications rather than genuine accountability that would align with their 100% satisfaction guarantee. You would think that a company as big as Cleany would honour its business practice promises but they do not. I sincerely hope Cleany improves its service and customer responses, as paying for a service that was literally not performed is deeply disheartening.

Move out cleaning job. Jackie, Yani & Janeth did a great job! Will def use them again.read more

I have used them a half dozen times and they do a good job. The only thing negative was once when…read morethe girls were late. It wasn't that late, but I was on a tight schedule. When I mentioned it, one of the gals gave me a dumb excuse and some serious stink eye. But that was just one gal, the others were fine. The rest of the time it was five stars. The guy in the office who books the cleaners is excellent. I would hire Kirei again.

I was in a panick to get things cleaned. I called up a couple cleaning service companies. Most of…read morethem were busy on the 1st of the month and would not be available until a week later. I called Multiservice and they were available 2 days later. This was perfect. I got them to come in and they did an excellent job in getting things cleaned. They would send me a text before coming and a text after they are done. Great service. Everyone ended up happy.

These cleaners are exceptional! We've gone through a few cleaning companies that left our place…read moredamaged, did not clean properly, or left it messier than when they arrived. Multiservices does an extremely thorough cleaning job, they always complete specific tasks or focus areas that we ask them for. They are very responsive to all emails and the cleaners that come to clean for us are very respectful and always timely. The cost is the same each time and is well worth it for the detailed job. They are reliable, which is very important to us. We are moving from a condo to a townhome soon and will absolutely be carrying on our services with them! Would recommend this company to anyone looking for reliability, a thorough clean, and reasonable pricing.

Dana was punctual, professional, and cares about his craft. He was conscientious about doing the…read morebest job possible and took the time to explain things to us before and after the carpet and couch cleaning. I'd happily recommend him to others.

Highly recommend! After a prolonged period of being unable to tend to them, my carpets were in…read moreterrible shape. Aaron arrived and completely took care of everything in a professional, polite manner and was so helpful! I am amazed how clean he got these old and inexpensive carpets. He also did an excellent job on my furniture. On the telephone, Dana was professional and very helpful. Thanks so much, to the Saracares team. I will be using your services again and recommending you to everyone I know.

Very poor communication timelines…read more I wasted my entire day based on their messages and no one turned up ...

Wonderful experience! Annie did a wonderful job on my move-out clean. I didn't know that the place…read morecould look that great! Everyone was lovely to deal with and followed through all the way! The costs were very reasonable.