The problem was a very difficult one to troubleshoot, but did eventually get solved. I'm still…read moreknocking off two stars for a snotty attitude on their part.

I opened a case on April 20th for an issue. Received an…read moreemail on May 5th stating "Due to the high amount of incoming requests, we currently cannot achieve our desired response times". Received an email on May 12th and someone stated "Here a video on how to set it up for Windows Computers". But there was no video attached, so no help there. I replied back and said there was no video, so please send it to me again. No response. I replied back again....no response. So, we spend all this money and there is no one to talk to or no one to have a chat session with. You have tons of articles for this or that, but sometimes it's better to speak with someone, because an article just may not help you. It takes at least 10 business day for someone to get back to you, and when they do they don't provide you with the correct information that you need. Really? I have a friend who is a die hard Akai user. He just came upon a Maschine recently, but I have to tell him now of issues with NA Support. When I spoke to him to tell him this story, he said he never had an issue with Akai and that they were very helpful. So the MPC sounds really good to me at this point and I'm dumping this Maschine and will not be buying any more expansion packs or upgrading my Komplete in the future. I think I'm done.

Luxury experience and service at this location. Sales associates very knowledgeable and friendly,…read moreand products are obviously top of the line. Suggest to make appointment for excellent care.

Pitiful stock and indifferent service. I went to Hermes looking for a good pair of well-made…read moreleather shoes. Their entire stock consists of about eight styles of sneakers and two choices for low boots. No shoes at all! The woman I spoke to seemed eager to emphasize that she could not help me. Customer service was the last thing on her mind.

Great service in helping me find some gloves for a cold day in Berlin. Great staff and management…read more Highly recommend!

Avoid!!! Poor service and terrible communication Quoted €24…read morefor use of wheelchair for 4 days 4/4/23 to 7/4/23 online. After speaking on the telephone this quotation rose to €60 and that was satisfactory as we were not familiar with Berlin and they were delivering it to our apartment. The wheelchair was delivered 2 hours after agreed time, that was ok and we were delighted to receive the wheelchair. I contacted Rolli King via email after delivery as no collection point was arranged. I asked on the 4/4/23 if we could return the wheelchair at the airport at 18:00 on the 7/4/23 and I received an "ok" on the 5/4/23. On the day of the return 7/4/23 I emailed and called Rolli King about location in airport for drop off, no response. At 17:28 Rolli King called me to say I had broken the contract by not leaving wheelchair at apartment. He offered me a "good deal " on purchasing the wheelchair, we were on the way to the airport. I explained i did not need this wheelchair and I politely declined his offer and told him the wheelchair would be at the apartment for collection. We got off the train with the wheelchair and made our way back to the location of delivery. We arrived at 17:55 and left the wheelchair in a secure storage space at apartment. It is now 13 hours later and the wheelchair still remains at location, we almost missed our flight and had to get a taxi to the airport. The wheelchair is safe thanks to the kindness of our hosts in Berlin. This company appear to have had no intention of collecting the wheelchair and wanted to make a profit at our expense

We needed a wheelchair urgently for a student on a school trip. This company open at 7am so I…read morephoned up and within a couple of hours, they delivered it to the hostel we were staying at. We needed it for three days. The only slightly misleading thing was that the website states 5 euros per day but when I rang up, I was told there was a flat rate of 50 euros for tourists. I still found the cost reasonable, especially as it included delivery. However, it would have helped to have this information on the website.

I only gave them one star because I couldn't give them ZERO…read more I WILL NOT be shopping at Ulla Popken anymore and I DO NOT RECOMMEND that anyone else shop there. Recently, I ordered 10 items but received just three, only ONE of which was something I actually ordered! I made multiple calls to the "customer service" line, but everyone I spoke to was rude and constantly interrupted me to repeat scripted lines they had already said. NOBODY KNEW WHEN I would get my refund or even HOW MUCH the refund would be: "Unfortunately, only accounting has that information." I asked if I could speak to someone in accounting and was told it was NOT ALLOWED!! Different calls yielded conflicting statements, with one rep contradicting her own statements during the same call! I paid over $200 USD for items I never received, and apparently, the company plans to keep my money indefinitely. That sentence contains the entire amount of information I got from multiple calls on multiple days. I used to really like shopping at Ulla Popken, but over the past few years they have lowered their quality standards DRAMATICALLY. The clothes are unfinished or have holes or open seams, the fabric is awful and scratchy, and many items have ridiculously wrong proportions. (Women who wear size 28 do NOT have LONGER ARMS than women who wear size 24!!!!) Ulla Popken overcharges for cheaply made clothes of low quality, they charge a large shipping fee AND a hefty return fee, and their "customer service" isn't so much a SERVICE as it is a BLOCKADE to prevent the customer from getting any information. As I said, I WILL NOT be shopping at Ulla Popken anymore and I DO NOT RECOMMEND that anyone else shop there. Ever. For any reason. Period.

I got the cutest Trachtenkleid for curvy women here! It was a lot less expensive than a place we…read morevisited in Vienna that specialized in traditional Bavarian clothing. Plus it fit! The material was 100% cotton and it cost the same as a normal dress of similar quality. They had a nice selection of higher quality clothing for curvy ladies. Most items seemed flowing in style. I left with a pair of clam diggers too.

At Kubis bikeshop the people a very, very helpful and super friendly!…read moreThey always fix my bike super fast and its absolutely not expensive. Recently my gear change needed one fitting and they gave it to me for free! They have beautiful bikes to sell for good prices. I am super happy with their service!

The chain of my bike was broken during my way home from work. Kubi`s Bike Shop was near by , and…read morethey fixed it at once ! Although they had a lot of other work to do and it was nearly Feierabend for them ! I wish, this bikeshop would be around my neighborhood,...