Quite honestly I like shopping here. Not only are they really community minded but they have very…read morehigh quality of items for sale. I have especially liked coming here for special events and promotions in the past. Recently we purchased a child's bicycle and staff were so helpful in fitting the kid with a proper helmet and gloves along with making sure the bicycle fit properly. I have been shopping here on and off since I was a child myself and I still like it even now.

One of the best customer services I have ever received! I…read moredon't know why it took me 15 years to go to this place but I'm glad I went there. We were looking for bikes and one of my coworkers recommended this business. The place was huge, amazing, well organized with tones of products. I asked Lindsay for help and she spent about two hours with us. I tried 6 bicycles and in the middle of that, Calvin joined and the two of them helped us. Both Lindsay and Calvin were amazing! Friendly, honest and helpful! They did any possible thing to help us finding the bikes we wanted and were suitable for our skill level, heights and weight! For me customer service is the most important factor and I received one of the best customer services here! The place was well organized, the prices were good and I'll definitely go back there again for any sports needs. I highly recommend this business and Thank you Lindsay and Calvin for all the helps! :)

Was directed here by my bike manufacturer's website, as I was looking for some branded accessories…read moreto go along with my bike (which I had purchased elsewhere). Anyway, I was very impressed with the customer service here. I was immediately greeted and approached by staff not once, but twice, to see if I needed any assistance. Looks like they have quite a wide selection of bicycles and other bike-related accessories, all of which are priced fairly reasonably, given you are shopping in a specialty bike shop. Free parking available behind the store.

Was out for a ride and somehow the piece that the chain sits on got bent. Pedals wouldn't work, but…read morethe place was right by and so I walked it over, they fixed it on the spot for me. Great customer service and even opened the door for me on my way out

The workers are very friendly and helpful. I went in with my 2 year old son and the girl that…read morehelped us was very good with children. She knew that stickers and bells would distract him and was very patient. We were looking for an adjustable helmet and got a good one that was quite pricey. At least there is a $10 discount that you get for signing up for the email newsletter. The selection of helmets was decent but it came down to only two options that fit our needs. I could have looked online but I needed to see how it fit my sons head before buying. I'll probably be back to get my bike tuned up so I can give another review on that process.

I've had my bike in for minor repairs twice and have been very pleased. The pricing is very fair…read moreand appears there's no extra charge for e-bikes like some shops. A big shout out to Jessy who went above and beyond to fix a brake issue I was having.

i thought every one was very friendly and helpful. i placed a deposit on one bicycle but after…read moretalking to the owner bought another bicycle. i am extremely happy with my purchase. During the first year, you can bring in the bicycle for free if you are having problems with it. The bicycle mechanics fixed up a 25 year old bicycle for me to make it like new. Some of the bicycles are pricey but you have to pay for quality.

Purchase a new bike from revolution cycle and when I took it home the gears were not changing…read moreproperly and the disc brake pads were rubbing and making noises, so I made the adjustments myself. The sales person said it was all checked out by their technicians. Furthermore, I found the manager of the store to be arrogant from the store in St. Alberta base on his attitude. This bike store is suppose to specialize in bikes, but receiving it with flaws after they told me that is check by their technicians is unacceptable. If they cannot address simple matters than what more can they do. I would suggest going to MEC for your future bike purchase.

I recently went to RedBike for some cycle repair. The staff there are incredible, honest and…read moreprofessional. They assisted me in getting work done on my bike and even suggesting other parts and fixes that in then end saved me money and where cheaper as well. I love their attitude, I love the friendliness atmosphere and their overall attention to the customer than the pocket book. Most places are in for the money. They are in for the experience. But what made my day and struck me the most was the fact that they were able to recycle used parts to use for others instead of throwing them out. Redbike is very eco-friendly, and they exude a service that no one else can match. I would have paid nearly double at other places. They were affordable and complimentary on rates. I highly recommend Redbike over any other bike shop and store in Edmonton.

I went into the shop to buy a replacement tire for my bike. I had told someone over the phone what…read moreI was looking for but unfortunately the tire they had was the right type and size but the wrong color. That was not their fault, however, they sold me 2 tires that were better than what I was replacing. Unfortunately, when I had the tires installed elsewhere it was determined that the tires were made for a wider rim. When I went back to RedBike the person in charge said they would take the tires back but that there would be a restocking charge. I can't believe a bike shop would not recognize that the tires they were selling me were made for a wider rim than the tire that I had enquired about and that they had shown me. The tires they showed me were substantially bigger off a rim than the tire that was the exact replacement. I learned that the wider rim reduces the diameter to the tire when it is on the rim.

So impressed with this business! I had gone to a nearby…read moree-bike store and told I would need to replace the battery on my e-bike for $700. Got the same info on an online chat with the bike manufacturer. I decided to check Gateway for a third opinion. Tim was so helpful putting my battery on a tester and determined there was still 18% power left and suggested they try to "wake it up". Well it worked and was only charged $50! That's a huge savings and I really appreciate Tim's knowledge and the great service I received there.

Took my quad to them to get it running. It's a hisun and none of the dealers in the Edmonton area…read moreknew how to repair it. It's a 2012. Amazing job they had it going in 5 hrs. Highly recommend taking anything to them. They kept me up to date throughout the day so I knew how things were going. Pat

This is a store where I love to look but likely won't buy anything. It is for people who are…read moreserious about performance biking and racing, and do it competitively. Most of the bikes here are over $1000 and just a tad out of my budget. They also service bikes and sell parts. As well, I have seen clothing and accessories here for athletic bikers. The staff really know their stuff. If you are going to be taking part in a triathlon or major bike race, then Pedalhead may be the right place to shop. For the rest of us, the bikes here are likely beyond our needs.

This shop is pretty amazing. They carry higher end road bikes and gear. It's a smaller shop, but I…read morewas very impressed at how much inventory they had. They also have state of the art bike fitting, which is a must if you are planning to spend $4000 + on a bike... The guy working at the shop was very helpful and informative. He showed my around the shop and their fitting machine. I wasn't there to commit to a bike, but only to look. That being said I would definitely purchase through them when I decided to upgrade. I like the small custom shops, as they are more attentive to your needs, and if you have the funds and are looking in this price range, you want a shop that will take care of you. These bikes can last a long time if well taken care of.

The Edmonton bicycle commuters is a nonprofit bike shop run by volunteers. You can rent, but,fix…read moreor swap your bikes here. They sell parts ( new and old) and you can also go in to fix your bike and an expert volunteer can help you and teach you along the way. What a wonderful idea. It's a great way to learn how to fix your own bike. It's a great community in Edmonton. You can also drop off bikes here to be donated and they will make sure that they go to a good place. It's important that cities have things like this for the community

Great place to come and get any help you need for your bike. The workers are very knowledgable…read morevolunteers. They will help you fix your bike but they wouldn't do it for you-you actually have to do the work with their guidance. Very friendly and helpful staff. They also have used bikes for sale. If you are looking for a used bike, this is a great place to start. Also you could purchase parts for cheap. Cost (to work on your bike)-they provide you the space, tools and support needed to fix your bike $5 per hour if you are a nonmember $2 per hour if you are a member If you purchase a bike from them, you automatically get a free membership.