This is a specific call-out to Abdula at Mud Sweat and Gears. He went over and above to help me…read morefigure out if I could add aero-bars to my e-bike. I I ride long distances on this bike and my hands get numb after a while and so wanted to add these aero-bars. The bars I bought last year from United Cycle wouldn't stay on though since the handle bar is not a uniform width. Abdula explored multiple options including new handlebars and ultimately discovered that there were ways to reconfigure the ones I had to make them work. He spent many hours messing around and researching options. In the end he figured it out and charged me only for the time to install them (as well as a gear fix that needed doing). Amazing service. Thank you.

Went in to get my bike chain adjusted today and had an excellent experience…read more Alex was very knowledgeable and very helpful. He corrected the issue with the derailer and cassette as well as fixed minor other issues that the bike had. I would recommend Mud Sweat & Gears, Sherwood Park Location for any bike repairs. Very satisfied with Alex's work.

I went into the shop to buy a replacement tire for my bike. I had told someone over the phone what…read moreI was looking for but unfortunately the tire they had was the right type and size but the wrong color. That was not their fault, however, they sold me 2 tires that were better than what I was replacing. Unfortunately, when I had the tires installed elsewhere it was determined that the tires were made for a wider rim. When I went back to RedBike the person in charge said they would take the tires back but that there would be a restocking charge. I can't believe a bike shop would not recognize that the tires they were selling me were made for a wider rim than the tire that I had enquired about and that they had shown me. The tires they showed me were substantially bigger off a rim than the tire that was the exact replacement. I learned that the wider rim reduces the diameter to the tire when it is on the rim.

Took my bike in to get serviced, and replace the chain assembly. Admittedly my bike was in VERY…read morerough shape when I brought it in, but the mechanic (Derek) who helped me was very polite, honest and helpful. Gave me a rough quote when I brought it in and when they found another issue, promptly called me to ask how I wanted to proceed with it. After dropping my bike off, it was repaired the very next day. What an easy and smooth process! The folks on the phone were also just as helpful. Definitely going to make this my regular bike shop!!

Came in to look at a bike that was in stock and was ready to purchase, as I had extensively…read moreresearched the model beforehand. I was greeted by someone named Jay, and unfortunately, the interaction was very unpleasant. Nearly every question I asked about the bike was met with a snarky reply and an overall dismissive attitude. This could have been a very easy sale, but I was so turned off by the experience that I decided not to purchase from him. I can only imagine how many potential sales this store may have lost because of similar interactions. I could have had the bike today but now I will need to order from another retailer and wait. Thanks a lot Jay.

Great products, great customer service. However since I do not live where a store location is I…read morehave to ship. The couriers that Mud, Sweat & Gears use for shipping the products (Canpar, Sendle) is nothing short of terrible. My parcels have sat in locations for days and days with no updates then when an update finally comes my parcel has went passed my location 3 times taking up to 3 weeks to be delivered from Edmonton to my home in Northern Ontario. I hope one day they will switch couriers, but for now I will not be shopping with them for this reason.

Was out for a ride and somehow the piece that the chain sits on got bent. Pedals wouldn't work, but…read morethe place was right by and so I walked it over, they fixed it on the spot for me. Great customer service and even opened the door for me on my way out

Haven't bought a bike here but loving my brand new hot coral pink kitty Kat helmet!!! They even…read morehad a matching bell!!! Like any boutique specialty store, the prices are high n the higher end here but the selection is outstanding and we always receive great service! They also provide complimentary bike check-ins during the St. Albert Farmers' Market. Last year they cut off an old lock for us free of charge. Two thumbs up!

The workers are very friendly and helpful. I went in with my 2 year old son and the girl that…read morehelped us was very good with children. She knew that stickers and bells would distract him and was very patient. We were looking for an adjustable helmet and got a good one that was quite pricey. At least there is a $10 discount that you get for signing up for the email newsletter. The selection of helmets was decent but it came down to only two options that fit our needs. I could have looked online but I needed to see how it fit my sons head before buying. I'll probably be back to get my bike tuned up so I can give another review on that process.

I've had my bike in for minor repairs twice and have been very pleased. The pricing is very fair…read moreand appears there's no extra charge for e-bikes like some shops. A big shout out to Jessy who went above and beyond to fix a brake issue I was having.

i thought every one was very friendly and helpful. i placed a deposit on one bicycle but after…read moretalking to the owner bought another bicycle. i am extremely happy with my purchase. During the first year, you can bring in the bicycle for free if you are having problems with it. The bicycle mechanics fixed up a 25 year old bicycle for me to make it like new. Some of the bicycles are pricey but you have to pay for quality.

Purchase a new bike from revolution cycle and when I took it home the gears were not changing…read moreproperly and the disc brake pads were rubbing and making noises, so I made the adjustments myself. The sales person said it was all checked out by their technicians. Furthermore, I found the manager of the store to be arrogant from the store in St. Alberta base on his attitude. This bike store is suppose to specialize in bikes, but receiving it with flaws after they told me that is check by their technicians is unacceptable. If they cannot address simple matters than what more can they do. I would suggest going to MEC for your future bike purchase.

Quite possibly one of the worst stores to deal with after you buy your bike from them. My…read moreexperience was basically that I don't exsist when coming in after my bikes purchase. Please read the whole experience for a twist at the end. I went in last summer (2025) after visiting a few bike stores to pick a new bike to be able to qualify for events around my city. This store won me over by offering a $2150.00 bike on sale for $1700. It was perfect for me at the time as I was planning to up grade the bike to a professional spec as I figured out what needed to be changed on it to fit my riding style. I was a professional mountain biker for 6 years and know what I need to do to customize a bike to work best for me. The very first thing I wanted to change were the tires. I was having issues slipping going up hill so I found grip that helped specifically with that. I called them up for the up grade and they responded with the tires are to expensive, they didn't tell me the price of them, they were just to expensive. Im guessing because I picked a brand outside their carried brand names, they just said no because I gave them my contacts information to get the tires and they made an excuse about not being able to buy them from another store. My contact had them for a very good price and if I bought them they'd put them on. Sooo like, its to expensive for them, cant buy itbfrom another store if they're affordable. I still wonder to this day if there is anything I could've done or said to get them to order these tires. Although I wanted this grip change, there was an urgency to this order as the factory valve kept on leaking. This is an issue I brought up with them, I had mentioned the leak sealant came in clutch and they never brought it up again. They actually changed the subject. Next I wanted the handle bars customized, I'm not racing over super technical terrain where an extra 2 or 3 inches of width would be beneficial to control the bike, I want to be as small and compact as possible to be able to pass people in gaps on single trails. They said they didn't recommend this change, almost as if they are clueless about this style of racing and basically flat out refused the modification. Most recently, I wanted to order a new front chain crank. Im a 6'3", 220 LBS guy. That means I have a lot of weight to push down on my pedal which allows me to be very aggressive in my pushes on a bike. I brought my bike to the store to ask about this. Now, this may just be me, but I would think ìf someone took the time and effort to bring the bike into the store. Working out a solution to the reason they are there would be a priority. There are tons of solutions I. Would've entertained as I have a small issue with the drive train (that when i brought up was told it would work it self out) but yet again, the part i need is un available and nothing they can do about it. I mean, im not quite sure why this store exists. The staff doesnt know how to set up a bike professionally. Their source for parts are non exsistant. The shop doesnt want to do any work according to the few times I've dealt with the salesman's. The only good reviews I could find on this store are parents bringing their kids bikes in for repairs. Which leads me to think thisbstore as a whole is equivalent to my next door neighbors dad with a tool box. After all the above was said and done, and as being a 43 year old that is retired. My disposable income allows me to make very rash decisions about what I want to accomplish financially. The issues I have been having with this bike and the store I bought it from made me so frustrated I marked the bike as sold on bike index and then left it in the park behind my house for someone to steal it and get it off my hands. I am now on a new brand of bike dealing with a store that can get parts and wants the work. I can not recommend this store on this app any less than 1 star. But I have found there are so many other options in this city that are a little bit to so much better to deal with in my opinion. (I feel like I should add the fact there are many store that are much worse as well) Shop at your own risk, for all I know my experience is an anomaly. Maybe they just don't like my face or something. But if you decide to shop here, good luck.

We were appreciative of your covid rules however we would probably be more likely to make a…read morepurchase browsing online rather than being discouraged and honestly confused by the sales staff today. We went for specific shoes and were brought multiple other shoes and only one in a size close to being what we asked for - close being a weird thing in reference to asking for a shoe size. Anyways. We felt like we were begging to buy something. Is it your shops practice to not offer other sizes other options for ordering or the correct thing? I was met with the feeling "we are done here" or maybe confusion? every time I asked for help to buy something. I wanted a helmet, maybe a water bottle holder, some shit to spice my spin bike. Let me? As a business owner this would be discouraging to hear, especially with covid - but we literally have to buy elsewhere as your associate gave us zero options for a product YOU SELL. So heads up. People want to buy locally and from your business - it's not easy.

Took my wife's old bicycle to get repaired. They were absolutely great. Friendly, professional,…read moreand did a great job. I can highly recommend them. We will be regular customers.

What a helpful and friendly bike shop. Mike was so great. I had been recommended to take my bike to…read morehim for a quick repair and he exceeded my expectations. I got instant service, zero upsell, friendly and honest service, and a wonderful welcome. I'm from BC but when I asked around for bike shop recommendations his name came up every time. I highly recommend Old Strathcona Cycles to anyone seeking bike repairs.