i thought every one was very friendly and helpful. i placed a deposit on one bicycle but after…read moretalking to the owner bought another bicycle. i am extremely happy with my purchase. During the first year, you can bring in the bicycle for free if you are having problems with it. The bicycle mechanics fixed up a 25 year old bicycle for me to make it like new. Some of the bicycles are pricey but you have to pay for quality.

Purchase a new bike from revolution cycle and when I took it home the gears were not changing…read moreproperly and the disc brake pads were rubbing and making noises, so I made the adjustments myself. The sales person said it was all checked out by their technicians. Furthermore, I found the manager of the store to be arrogant from the store in St. Alberta base on his attitude. This bike store is suppose to specialize in bikes, but receiving it with flaws after they told me that is check by their technicians is unacceptable. If they cannot address simple matters than what more can they do. I would suggest going to MEC for your future bike purchase.

Took my wife's old bicycle to get repaired. They were absolutely great. Friendly, professional,…read moreand did a great job. I can highly recommend them. We will be regular customers.

What a helpful and friendly bike shop. Mike was so great. I had been recommended to take my bike to…read morehim for a quick repair and he exceeded my expectations. I got instant service, zero upsell, friendly and honest service, and a wonderful welcome. I'm from BC but when I asked around for bike shop recommendations his name came up every time. I highly recommend Old Strathcona Cycles to anyone seeking bike repairs.

Was out for a ride and somehow the piece that the chain sits on got bent. Pedals wouldn't work, but…read morethe place was right by and so I walked it over, they fixed it on the spot for me. Great customer service and even opened the door for me on my way out

Haven't bought a bike here but loving my brand new hot coral pink kitty Kat helmet!!! They even…read morehad a matching bell!!! Like any boutique specialty store, the prices are high n the higher end here but the selection is outstanding and we always receive great service! They also provide complimentary bike check-ins during the St. Albert Farmers' Market. Last year they cut off an old lock for us free of charge. Two thumbs up!

Came in to look at a bike that was in stock and was ready to purchase, as I had extensively…read moreresearched the model beforehand. I was greeted by someone named Jay, and unfortunately, the interaction was very unpleasant. Nearly every question I asked about the bike was met with a snarky reply and an overall dismissive attitude. This could have been a very easy sale, but I was so turned off by the experience that I decided not to purchase from him. I can only imagine how many potential sales this store may have lost because of similar interactions. I could have had the bike today but now I will need to order from another retailer and wait. Thanks a lot Jay.

Great products, great customer service. However since I do not live where a store location is I…read morehave to ship. The couriers that Mud, Sweat & Gears use for shipping the products (Canpar, Sendle) is nothing short of terrible. My parcels have sat in locations for days and days with no updates then when an update finally comes my parcel has went passed my location 3 times taking up to 3 weeks to be delivered from Edmonton to my home in Northern Ontario. I hope one day they will switch couriers, but for now I will not be shopping with them for this reason.

This is a store where I love to look but likely won't buy anything. It is for people who are…read moreserious about performance biking and racing, and do it competitively. Most of the bikes here are over $1000 and just a tad out of my budget. They also service bikes and sell parts. As well, I have seen clothing and accessories here for athletic bikers. The staff really know their stuff. If you are going to be taking part in a triathlon or major bike race, then Pedalhead may be the right place to shop. For the rest of us, the bikes here are likely beyond our needs.

This shop is pretty amazing. They carry higher end road bikes and gear. It's a smaller shop, but I…read morewas very impressed at how much inventory they had. They also have state of the art bike fitting, which is a must if you are planning to spend $4000 + on a bike... The guy working at the shop was very helpful and informative. He showed my around the shop and their fitting machine. I wasn't there to commit to a bike, but only to look. That being said I would definitely purchase through them when I decided to upgrade. I like the small custom shops, as they are more attentive to your needs, and if you have the funds and are looking in this price range, you want a shop that will take care of you. These bikes can last a long time if well taken care of.

I went into the shop to buy a replacement tire for my bike. I had told someone over the phone what…read moreI was looking for but unfortunately the tire they had was the right type and size but the wrong color. That was not their fault, however, they sold me 2 tires that were better than what I was replacing. Unfortunately, when I had the tires installed elsewhere it was determined that the tires were made for a wider rim. When I went back to RedBike the person in charge said they would take the tires back but that there would be a restocking charge. I can't believe a bike shop would not recognize that the tires they were selling me were made for a wider rim than the tire that I had enquired about and that they had shown me. The tires they showed me were substantially bigger off a rim than the tire that was the exact replacement. I learned that the wider rim reduces the diameter to the tire when it is on the rim.

Took my bike in to get serviced, and replace the chain assembly. Admittedly my bike was in VERY…read morerough shape when I brought it in, but the mechanic (Derek) who helped me was very polite, honest and helpful. Gave me a rough quote when I brought it in and when they found another issue, promptly called me to ask how I wanted to proceed with it. After dropping my bike off, it was repaired the very next day. What an easy and smooth process! The folks on the phone were also just as helpful. Definitely going to make this my regular bike shop!!

The workers are very friendly and helpful. I went in with my 2 year old son and the girl that…read morehelped us was very good with children. She knew that stickers and bells would distract him and was very patient. We were looking for an adjustable helmet and got a good one that was quite pricey. At least there is a $10 discount that you get for signing up for the email newsletter. The selection of helmets was decent but it came down to only two options that fit our needs. I could have looked online but I needed to see how it fit my sons head before buying. I'll probably be back to get my bike tuned up so I can give another review on that process.

I've had my bike in for minor repairs twice and have been very pleased. The pricing is very fair…read moreand appears there's no extra charge for e-bikes like some shops. A big shout out to Jessy who went above and beyond to fix a brake issue I was having.

I keep coming back again and again to Source for Sports…read more They consistently have what we need for hockey when other larger retailers are out. And I've yet to see a better price elsewhere! Just today we needed a second pair of compression pants for my hockey kiddo and I got two pairs on clearance here for $20 when they were $70+ just down the street at Sport Check. Plus, we totally lucked out and got help today from Amber (I think???) longtime hockey player who has worked here for years and still picks up the occasional shift. She's baked our skates, fixed stance issues, custom fit super feet, and been all around awesome for us on numerous visits. Protein - prepay for skate sharpenings here to save money and to save time for drop off/pick up! We also get names screened onto jerseys here - whether for soccer or hockey, we've never had a problem with the cresting coming off. We have had an oopsie what they crested but it was fixed quickly and not the end of the world. See you soon Source for Sports, see you soon!

Wheels, and balls and sticks, oh my! Source for sports in St. Albert has it all and awesome…read morecustomer service. I especially am fond of the service department where I have taken my bikes in for tune ups and flat tires. They are always able to get the work done in a timely manner and the price is way better than other shops i. St. Albert. The store itself sells all things sports, from bicycles to hockey equipment and everything in between they have a good selection and their prices are competitive when I have been looking for a product. The staff is always really great. They are helpful and kind and that makes the whole experience all around great. Tons of parking too, what more could you ask for?