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Renu Cycle

5.0 (1 review)
Closed • 11:00 am - 4:30 pm

Services - Renu Cycle

Bike repair and maintenance

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12 years ago

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People searched for Bikes 246 times last month within 15 miles of this business.

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Mud Sweat and Gears

Mud Sweat and Gears

(19 reviews)

$$

This is a specific call-out to Abdula at Mud Sweat and Gears. He went over and above to help me…read morefigure out if I could add aero-bars to my e-bike. I I ride long distances on this bike and my hands get numb after a while and so wanted to add these aero-bars. The bars I bought last year from United Cycle wouldn't stay on though since the handle bar is not a uniform width. Abdula explored multiple options including new handlebars and ultimately discovered that there were ways to reconfigure the ones I had to make them work. He spent many hours messing around and researching options. In the end he figured it out and charged me only for the time to install them (as well as a gear fix that needed doing). Amazing service. Thank you.

They moved to a new grander location. The service work on the bikes is very good. The tune up on…read moremy bike was amazing and seems to be lasting. Wait times are weeks, so you need to book early. The place feels more upscale and they likely are paying higher rent. A basic bicycle tune up is now $150. And it doesn't include the wheels. A nearby bike shop is only $100. And they quoted replacement sprockets and chain would get me over $400 dollars. So this place seems expensive in my view. For that price I could just buy a new bike. Hippy types at the front counter in hoodies, wish they had clear identifiable work attire. Selection of bikes and accessories is good so I would go there for that but I would seek bike service elsewhere.

MEC Edmonton

MEC Edmonton

(59 reviews)

$$

I ordered a Parka, as a gift, from MEC's online Black Friday sale on November 29, 2024. Having…read morebeen in the Edmonton south common store a few days before, and observing many in stock, the deal was too good not to order. As I placed my order, it indicated that the downtown store was "Next Day Pick Up". Given that I wanted to pick up as soon as possible, I selected the downtown store, even though the location is terribly inconvenient for me. Approximately 24 hours later, I called the downtown store, whom after about 25 mins on the phone with various people, told me they had no record of the purchase. Of course, I couldn't go pick up the jacket, the next day, at a location that was inconvenient, because MEC hadn't even processed the Order as of yet. Great. I called the customer service line and spoke to a male who told me "this sale has caught us completely off guard and we're overwhelmed". No kidding?? The male told me that there had been staff cutbacks this year, due to how slow it had been, but suddenly the sale has regenerated sales that have overwhelmed the existing employees Ok ... the spokesperson then told me that my jacket was in Winnipeg and had to be shipped to Edmonton! What is going on here, MEC?? You hold a Black Friday sale and you're overwhelmed??? Then my next day pick up, at this inconvenient location, is in Winnipeg??? The kicker is December 16, 2024, I received an email from MEC telling me that my order has been cancelled. My goodness. I've been a supporter of MEC for over 25 years, and have never seen such awful customer service or a absolute lack of responsibility in fulfilling an order - for that matter, I don't think I've ever had a more disappointing exchange with any store, ever, than this experience. I will never again shop at MEC. Shame on you, MEC. Not the MEC I once knew

I bought a Suuntu compass from them in 2015. It sat on the shelf for years and was in pristine…read morecondition. It developed a huge bubble and the declinometer stopped working. I took it to the Edmonton store downtown. The manager was sympathetic but refused to exchange it, despite suuntu having a lifetime warranty. Take your business to Amazon or somewhere else.

Renu Cycle - bikes - Updated July 2026

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