I was so happy to have found this business today as I needed my bicycle fixed quickly. The owner…read moreand the staff went beyond expected, and had my bike ready for pick up hours after I dropped it off. I cannot recommend this place enough. Friendly service and exceptional customer service!! I will definitely recommend anyone needing a new bike or bike repair to see the folks at Millet Circuit cycle sports You guys ROCK!!

Great Friendly Service! Your bike will be like new once he's all done. Love how my bike rides now!read more

Purchased my bike here two years ago. Been back for their…read moreawesome service plan. Also picked up seats, helmets and several other parts. Knowledgeable staff. Pricey...but they don't sell low end stuff. I'll continue going back for my cycling needs!

BE WARNED!!! I recently bought a bike online, and when I received it, the bike had different…read morecomponents than was listed online. It had 3 different, cheaper components. When I inquired about this, they stated they are not responsible for their online listings. The only solution they offered me was a 20% discount through their website if I want to buy alternate parts, though most parts are out of stock. They refused to admit fault nor apologize (after giving them ample opportunity to do so) and after reaching out to the owner, Paul, he essentially said I should be grateful to recieve a shipped bike and that it was packaged to begin with (no jokes!). They made it clear that I was in the wrong for not being grateful or happy with their solution. So if you buy something online, you might not get what you ordered, and you will be stuck (and it will be your fault).

Me, my wife and our 10 year old daughter rode our bikes from Edmonton to Pigeon Lake (88km's) took…read more7 hours.On our way my daughter and I both hit some mud and wiped out our bikes. We both required some TLC and thankfully Lot 7 Cycle was at the Village at the Lake where we were riding to. We explained what we needed done, and they fit us in that day as we were riding home the next day. The cost for the repairs was $30.00 !!! I was sure I would be looking at minimum $100.00. Courteous, timely and inexpensive! My kind of shop Next days ride only took 5.5 hrs.

From the owner: Lot 7 Cycle services include bicycle repairs, sales, parts and accessories, mobile rental service…read more Winter rentals include cross-country skis, snowshoes and fat bikes.

I ordered a Parka, as a gift, from MEC's online Black Friday sale on November 29, 2024. Having…read morebeen in the Edmonton south common store a few days before, and observing many in stock, the deal was too good not to order. As I placed my order, it indicated that the downtown store was "Next Day Pick Up". Given that I wanted to pick up as soon as possible, I selected the downtown store, even though the location is terribly inconvenient for me. Approximately 24 hours later, I called the downtown store, whom after about 25 mins on the phone with various people, told me they had no record of the purchase. Of course, I couldn't go pick up the jacket, the next day, at a location that was inconvenient, because MEC hadn't even processed the Order as of yet. Great. I called the customer service line and spoke to a male who told me "this sale has caught us completely off guard and we're overwhelmed". No kidding?? The male told me that there had been staff cutbacks this year, due to how slow it had been, but suddenly the sale has regenerated sales that have overwhelmed the existing employees Ok ... the spokesperson then told me that my jacket was in Winnipeg and had to be shipped to Edmonton! What is going on here, MEC?? You hold a Black Friday sale and you're overwhelmed??? Then my next day pick up, at this inconvenient location, is in Winnipeg??? The kicker is December 16, 2024, I received an email from MEC telling me that my order has been cancelled. My goodness. I've been a supporter of MEC for over 25 years, and have never seen such awful customer service or a absolute lack of responsibility in fulfilling an order - for that matter, I don't think I've ever had a more disappointing exchange with any store, ever, than this experience. I will never again shop at MEC. Shame on you, MEC. Not the MEC I once knew

I bought a Suuntu compass from them in 2015. It sat on the shelf for years and was in pristine…read morecondition. It developed a huge bubble and the declinometer stopped working. I took it to the Edmonton store downtown. The manager was sympathetic but refused to exchange it, despite suuntu having a lifetime warranty. Take your business to Amazon or somewhere else.

Prompt and professional service. Good communication with client before dropping off bike and when…read morebike was in shop on what should be repaired and what could wait. I was also provided price options for parts and service required. Considering COVID restricting part availability I was surprised how quickly repair was complete. After many years of riding an underperforming mountain bike I know have a brand new bike, Thank you!

My favorite Northside spot to get skates sharpened (and for a fair price). The skate sharpenings…read morehere are consistent and are completed quickly. They let you choose your style of sharpening as well. They also have a decent sized collection of hockey equipment and sticks in the winter, and the same the summer with cycling equipment as well. Definitely would recommend this place for sharpenings if you're on the Northside as I've been going here for greater than 10 years.

Great selection of sports equipment at great prices. They also sell used stuff for cheap. We buy…read morewinter sports stuff for the kids here as we know they will outgrow them after a season on two.

One of the best customer services I have ever received! I…read moredon't know why it took me 15 years to go to this place but I'm glad I went there. We were looking for bikes and one of my coworkers recommended this business. The place was huge, amazing, well organized with tones of products. I asked Lindsay for help and she spent about two hours with us. I tried 6 bicycles and in the middle of that, Calvin joined and the two of them helped us. Both Lindsay and Calvin were amazing! Friendly, honest and helpful! They did any possible thing to help us finding the bikes we wanted and were suitable for our skill level, heights and weight! For me customer service is the most important factor and I received one of the best customer services here! The place was well organized, the prices were good and I'll definitely go back there again for any sports needs. I highly recommend this business and Thank you Lindsay and Calvin for all the helps! :)

Excellent service As a senior who in childhood and youth did not ride bicycles…read moreI had a steep learning curve in the purchasing of one but the sales clerk Jesse was remarkably well humoured and helpful exhibiting a lot of patience and offering good advice.

Pepper & Judy are two amazing people to get bike advice from. They go above & beyond to help with…read moreanything from repairs, bike trails or fitting you for a new bike. They will go over every little thing on your bike to teach you and make sure it's the right bike for you. We live in Beaumont and we drive to Devon for all our bike needs. Here's a picture of our daughter with her new bike just this year! Shift Happens is definitely worth the drive!

I dropped in with my bike and ask if I could leave it at the shop for a tune up. No problem! The…read moreautomated system sent me a message as soon as they did an assessment and had a quote. it was a super reasonable price, easy to approve the quote on the system and they gave me an estimated time to repair, which was less than a week. When the bike was ready (quicker than quote) , I paid the invoice on line. Again, super easy. I dropped by and picked it up, just like that. Fast&friendly service. plus they sell local coffee beans! My bike is riding better than ever and I'm super happy to know I can drop by anytime for any bike supplies, questions or locally roasted beans. I totally recommend this place!