It's an awesome business! We have gone there for kayaking…read moreitems, downhill and cross country skiing! They have good selections and the staff is pretty knowledgeable and helpful! Also in case you're looking for second hand gear, they usually have good items! I highly recommend this business!

They don't answer the phone, I tried all three numbers,…read moreso they can shove their gear and business.

It's so expensive. It's over the price, it's not worth it to buy stuff from this type of place…read more It's better, I should ordered online, its so much cheaper especially if a homeless person looking for tents or backpacking stuff it's not affordable, it's the price is ridiculous

Had to do a return on a $400 item ordered online and paid with PayPal. Return was accepted without…read moreissue but would one give the refund in the form of a gift card. Said they could not do a return to my PayPal account!!!! This is borderline thievery!!!!

Quite honestly I like shopping here. Not only are they really community minded but they have very…read morehigh quality of items for sale. I have especially liked coming here for special events and promotions in the past. Recently we purchased a child's bicycle and staff were so helpful in fitting the kid with a proper helmet and gloves along with making sure the bicycle fit properly. I have been shopping here on and off since I was a child myself and I still like it even now.

One of the best customer services I have ever received! I…read moredon't know why it took me 15 years to go to this place but I'm glad I went there. We were looking for bikes and one of my coworkers recommended this business. The place was huge, amazing, well organized with tones of products. I asked Lindsay for help and she spent about two hours with us. I tried 6 bicycles and in the middle of that, Calvin joined and the two of them helped us. Both Lindsay and Calvin were amazing! Friendly, honest and helpful! They did any possible thing to help us finding the bikes we wanted and were suitable for our skill level, heights and weight! For me customer service is the most important factor and I received one of the best customer services here! The place was well organized, the prices were good and I'll definitely go back there again for any sports needs. I highly recommend this business and Thank you Lindsay and Calvin for all the helps! :)

I ordered a Parka, as a gift, from MEC's online Black Friday sale on November 29, 2024. Having…read morebeen in the Edmonton south common store a few days before, and observing many in stock, the deal was too good not to order. As I placed my order, it indicated that the downtown store was "Next Day Pick Up". Given that I wanted to pick up as soon as possible, I selected the downtown store, even though the location is terribly inconvenient for me. Approximately 24 hours later, I called the downtown store, whom after about 25 mins on the phone with various people, told me they had no record of the purchase. Of course, I couldn't go pick up the jacket, the next day, at a location that was inconvenient, because MEC hadn't even processed the Order as of yet. Great. I called the customer service line and spoke to a male who told me "this sale has caught us completely off guard and we're overwhelmed". No kidding?? The male told me that there had been staff cutbacks this year, due to how slow it had been, but suddenly the sale has regenerated sales that have overwhelmed the existing employees Ok ... the spokesperson then told me that my jacket was in Winnipeg and had to be shipped to Edmonton! What is going on here, MEC?? You hold a Black Friday sale and you're overwhelmed??? Then my next day pick up, at this inconvenient location, is in Winnipeg??? The kicker is December 16, 2024, I received an email from MEC telling me that my order has been cancelled. My goodness. I've been a supporter of MEC for over 25 years, and have never seen such awful customer service or a absolute lack of responsibility in fulfilling an order - for that matter, I don't think I've ever had a more disappointing exchange with any store, ever, than this experience. I will never again shop at MEC. Shame on you, MEC. Not the MEC I once knew

I bought a Suuntu compass from them in 2015. It sat on the shelf for years and was in pristine…read morecondition. It developed a huge bubble and the declinometer stopped working. I took it to the Edmonton store downtown. The manager was sympathetic but refused to exchange it, despite suuntu having a lifetime warranty. Take your business to Amazon or somewhere else.

If you're looking for something different that's not found in the large chain sports stores, this…read moreshop is a nice change of pace (LOL). This review is particularly for the run shop side of the business; the ski shop would need a separate review :) They have a nice selection of particular runner brands, like the Altras, which are starting to make a name for themselves as the only "zero-drop" athletic footwear (I believe). The space is small but well used, having shoes line the sides of 2 walls, with some running gear on another wall, and the treadmill in the corner to perform the video gait analysis. This program helps the staff figure out the best footwear for you, taking into consideration the analysis results, your current running/hiking lifestyle and your desires in looking for that best-matched shoe They helped me pick out my first pair of Altras to improve my running technique with my flat-footed dew-beaters The shoes look stunning and feel pretty good with a wider midsole space for my flat arches to fall on (versus falling out of my shoe on the inside of my foot). Looking forward to a powerful trail running season! ‍

This staff is the best! So experienced, friendly, and just darn awesome!…read more Get a running assessment to determine what kind of shoe you need in terms of structural support and then they just keep bringing boxes upon boxes of shoes you'll love. Like I said, they are the best. Happy running!

I can't really say enough good things about this store. It can cover all your soccer needs. It is…read morejam packed with everything soccer. The store can be easily missed so keep your eyes open. Whether you need cleats, track suits, jerseys, goalie equipment, etc, this store has you covered. They got all the brand names and all the supplies you could dream of. I personally like them for their jerseys and official team track suits. It can be hard to come by actual team jerseys and gear in this city so finding a store like Eurosport is pretty nice. The staff is great, friendly and helpful. You probably won't need their help unless you are looking for specific sizes because the store pretty much explains itself.

I got dragged here by a friend who was in need of soccer supplies…read more I'm not really into to soccer but I have to say that if I was, this is where I would go. These guys are definitely the soccer specialists. They have high quality gear and the staff are very knowledgeable. They have lots of soccer jerseys and more Adidas than you can shake a stick at. They also carry Nike, Umbro and Puma. They carry a lot of other brands too but these are the only ones I recognize (and could pronounce). Indoor, cleats, outdoor cleats, men, women, children, gloves, bags, balls, fleece, and they even have some rugby stuff. They are predominantly a soccer store though. Good stuff!

They have a lot of good quality stock. It's very expensive…read more I paid $150.00 for the new TEVA sandal. It sells for $110.00 at Gravity Pope just a few blocks up Whyte ave. I never get anything I want on sale. I guess you have to go more often or check their website for updates. The staff is great. They are being very cautious with physical distancing etc. The door is locked, so you have to call or knock to get in.

Bought a pair of boots that they sold only online. They don't quite fit, so rather than exchange…read morefor the ones that might fit, they suggest I buy the other size. No refunds. Buyer beware.

Terry from Eurosport West location was super helpful over the phone and ordered in a Paris Saint…read moreGermain soccer ball from their South location. My 9 year old has been begging for this particular ball and when we looked online everything had duty fees up the wazoo! And then I remembered driving by this store and figured I'd give it a try before gambling with international delivery. And what do you know, they had one! When we went to pick it up the following day, Terry was super friendly and knowledgeable. He even checked the air pressure on the ball to get it all ready to go! The price was even lower than what I found online! Two thumbs way up Eurosport. PS if you're into soccer/football, this is the store for you! Their selection of cleats, jerseys, and goalie gloves were outstanding!

I went here past Saturday with my 13 year old son, who has extraordinarily large feet for his age…read moreand needed soccer cleats. I explained that he is growing like a weed so I didn't want to spend a fortune because he will likely need a new pair of cleats soon. The staff here was EXCELLENT and did everything they could to help me and we ended up with a good pair of cleats for a reasonable price. We will definitely be coming back to this store for the next ones. Highly recommend.