Recently (as in yesterday haha) discovered that this awesome outdoor athletic brand has opened up…read moreretail shop in West Edmonton Mall! Woohoo! Arc'teryx is a high quality CANADIAN brand of outdoor active gear, like a Lamborghini of the athletic apparel world YEG Fitness did an awesome job on an article raving about the new store opening - see below link: http://yegfitness.ca/arcteryx-landed-west-edmonton-mall/ The staff are super friendly and helpful with apparel questions and helping you find what you're looking for, whether it's comfy fashionable loungewear for your home, hiking in the cold, or getting ready for the coming running season, Arc'teryx has your back! The Arc'teryx team are also avid believers in creating great community presence and be more engaging with the public through hosting activities and events at their store, or offering to come climbing with their group at the climbing/bouldering gyms in the city Grab your shoes and water bottle and come workout with the Arc'teryx team!

This review isn't for the store, it's for the Arc'teryx company. My family and I have been buying…read moreoutdoor clothing for decades and have found that the Arc'teryx brand isn't worth buying. Despite it's massive price tag, the clothing hasn't been any better than any other outdoor brand, and, in a few cases, has been awful quality. My husband bought a pair of hiking pants a few years ago and they have worn so thin in the thighs that there are holes, the stitching has failed in places and they have sun faded so badly you can't tell what the original colour was. I contacted the company for the warranty and was offered a $25.00 gift certificate. This is the second time I have contacted customer service about the poor quality on an expensive piece of clothing and the second time I have been blown off--this last time it was with an AI response full of random question marks. In a time where people's disposable income is down and companies are having to compete harder than ever for consumer dollars, customer service becomes the tie breaker. There are lots of high quality brands to choose from, don't waste your money on this one because if you have a problem, they won't stand behind their product.

this review is for south common location only. the staff is worst there. they need proper training…read moreto deal with customers and how to use their own checkout system.

I bought my first pair of Crocs at this location of Coast Mountain Sports. It is a large store, but…read morenot so huge that it is overwhelming, carrying clothing for all kinds of sporting activities. It also has some sports gear and accessories. I don't know much about sports, but the prices seem reasonable, as is the selection. I liked some of their backpacks, and when I needed another pair of Crocs this past summer, I headed here first, but alas, they did not have my size.

This store is great if you're looking for gear for your next outdoor adventure. The store seems to…read morego on and on all the way to the back where you're met by a climbing wall. Want to see if those shoes you just bought really are good for climbing? Try it out here. Or just try the climbing wall for fun anyways and bring a date along. The staff here are friendly, but sometimes I feel they're pressuring me to buying something so that they can get commission. They have a wide selection of equipment and accessories, and I found the sales associates to have an equal knowledge of all their products. I have been looking around for sleeping bags for upcoming summer time camping, and I found their selection to be good. Personally, I prefer MEC over this store due to their more up to date selection and friendlier staff.

Absolutely horrible place to go. Had a simple light job…read moredone 2 weeks ago, it was a complete mess, everyone was extremely rude, they wrote on the side of truck in the dirt, the inside was filthy, my tools in the back were literally thrown around, garbage was left in the box, some sort of epoxy was left on my steering wheel someone had something in their pants which in turn got on my seats and this is just the beginning. Not to mention I was charged 470$ for a 2 hours job where I supplied all the material. They blatantly tried to tell me the job took over 3 hours when I wanted them take my truck in and roll it out. Less than 2 hours later. I complained about this and cap it decided to install a set of lights that I had supplied under my running boards. Thought the whole process they were very rude, the manager did not say a single word to me the whole time I was there I was pretty much completely ignored. The guy working on my truck in the back was a complete ass and a total joke of an installer. Now not even after 2 weeks the lights under my boards have completely stopped working due to the terrible workmanship of cap it and the installers. I have since fixed the lights myself and got to see the awful job that was done. I would be embarrassed to be an employee at cap it and I suggest you stay far far away from this business. 0/10 in every category. If I could give negative 5 stars I would. Very disappointed, will never be doing business again with these guys if you have any respect for your equipment. STAY FAR AWAY NOT WORTH THE RISK OR THE ISSUES!!!

CAP-IT installed a canopy on my truck that managed to damage the paint on both sides of my box and…read moremy tailgate. They exchanged the canopy but surprised me with a waiver for the damage AFTER doing the new install. I'm now left with $2500 damage from their product. The manager then threatened to call the cops and have the new accessory "ripped off the truck" if I didn't sign the waiver. When your idea of customer service doesn't involve fixing the damage your negligence caused and blackmailing customers, it's not worth it doing business with them.

I'm a regular at both locations. Usually good to great service. They also have region specific…read moretackle and equipment, unlike Cabelas or Bass Pro. Best deals on boxing day, end of summer sale and boat show.

From the owner: Experience The…read moreFishin' Hole has been serving anglers in Western Canada since 1975 and operates 5 retail locations in Alberta, Saskatchewan and Manitoba - Canada. Our head office and distribution centre for wholesale, mail order & website sales is located at 11829 - 154 Street in Edmonton. We are proud to offer expertise and competitive fishing products in the International Market. Focus The Fishin' Hole specializes exclusively in marketing sportfishing tackle and related equipment and supplies. This narrow focus allows us to follow all the latest trends, techniques and product innovations. We can, therefore, offer accurate and current information, as well as suggestions on appropriate products and techniques for any fishing situation. Corporate Philosophy The Fishin' Hole is committed to providing the best possible service to our customers and is proud of the reputation we have gained over the past 25 years. The management and staff share a strong commitment to community involvement and are extremely active in educating and promoting participation in the sport of fishing. We feel it is a part of our responsibility to our customers and the industry to not only teach people to fish but to encourage practices that will protect the long term health of our fisheries. Service Staff at The Fishin' Hole are enthusiastic anglers themselves and have a great deal of input into the product selection and services offered by the company.

I ordered a Parka, as a gift, from MEC's online Black Friday sale on November 29, 2024. Having…read morebeen in the Edmonton south common store a few days before, and observing many in stock, the deal was too good not to order. As I placed my order, it indicated that the downtown store was "Next Day Pick Up". Given that I wanted to pick up as soon as possible, I selected the downtown store, even though the location is terribly inconvenient for me. Approximately 24 hours later, I called the downtown store, whom after about 25 mins on the phone with various people, told me they had no record of the purchase. Of course, I couldn't go pick up the jacket, the next day, at a location that was inconvenient, because MEC hadn't even processed the Order as of yet. Great. I called the customer service line and spoke to a male who told me "this sale has caught us completely off guard and we're overwhelmed". No kidding?? The male told me that there had been staff cutbacks this year, due to how slow it had been, but suddenly the sale has regenerated sales that have overwhelmed the existing employees Ok ... the spokesperson then told me that my jacket was in Winnipeg and had to be shipped to Edmonton! What is going on here, MEC?? You hold a Black Friday sale and you're overwhelmed??? Then my next day pick up, at this inconvenient location, is in Winnipeg??? The kicker is December 16, 2024, I received an email from MEC telling me that my order has been cancelled. My goodness. I've been a supporter of MEC for over 25 years, and have never seen such awful customer service or a absolute lack of responsibility in fulfilling an order - for that matter, I don't think I've ever had a more disappointing exchange with any store, ever, than this experience. I will never again shop at MEC. Shame on you, MEC. Not the MEC I once knew

I bought a Suuntu compass from them in 2015. It sat on the shelf for years and was in pristine…read morecondition. It developed a huge bubble and the declinometer stopped working. I took it to the Edmonton store downtown. The manager was sympathetic but refused to exchange it, despite suuntu having a lifetime warranty. Take your business to Amazon or somewhere else.

I ordered stirrups and had my credit card charged immediately , but have received no email order…read moreconfirmation or shipping information. The order appears as unfulfilled in my online account. I have emailed several times and all emails are returned as undeliverable. I have direct messaged on face book but with no reply. This company has just taken the money and not communicated. They are fraudulent and no one should buy from them.

My experience with HorseLife Canada was exceptionally disappointing. I had ordered a pair of…read moreDubarry Galways boots through their online store February 2022 and had paid in full. I did receive the boots early March 2022 however they were too small. In communication with their customer service (via email) I paid postage to return them in exchange for a larger size. As of June 2022 I had still not received the boots. My Canada Post tracking indicated that my return package had been picked up on their end. When I tried to email the company (shoppinng@horselifecanada.com) their email bounced back indicating that the inbox was either full or not being checked regularly. There is no phone number on their website and only a PO Box address to mail any correspondence. Needless to say, I am left without my boots after having paid almost $600! Disappointing to say the least! Dubarry of Ireland stepped up and saved the day - I have done a yelp review on them if you would review - their customer service is amazing! Jenny - Manitoba, Canada

One of my favourite places! They have a very good collection…read morefor hiking and winter! I have bought multiple jackets and ski pants and shoes from there and there has never been any disappointment! The customer service is ok and normal!

Love this shop very much!! Amazing staff and even more amazing selection of clothes! Definitely…read morewill become my go to destination for clothes form now on :)