The staff is extremely pushy and doesn't listen to the patient when I say I don't want the air in…read moremy eyes and I respectfully refuse, the First Lady who did the basic tests tried to push for it again. When I do not have issues and other things. That was fault 1. The doctor on site, is really aggressive on pushing for dilation and that test. And made me feel very belittled because I refused a test at my own will! "Well we have to educate you", educating is one thing but belittling is what they did. I wouldn't also trust my kids or my girls around this doctor by themselves, he is very pushy and weird. When looking at my eyes he was touching my face, no other eye doctor has EVER touched my face EVER! Thankfully I had someone with me, this man was weird. He also was belittling other doctors that I seen, who were MDs rather than ODs, and saying they couldn't never do the treatment over electrically even though my prescription from those doctors were beyond great! And then also told me that I was uneducated about my eyes when I've always been told the same thing by many of doctors about my eyes the same thing. As a doctor you shouldn't be letting your colleges in the same field it's unprofessional and disgusting of an attitude. Then when we were checking out, he was out there speaking with one of the lady's and left a sweat stain in the chair. You could see his privates. That's absolutely a disgusting thing for me. I won't be back to this place I got my glasses and left. Overall the experience of them being pushy is a huge NO for me.

I was 12 mins late because I accidentally passed the building. They cancelled my appointment. No…read moreone ever told me that would happen. They basically told me to leave. I planned on that appointment t all week. They didn't even offer to reschedule. Not one word was said when I scheduled.

Stopped by target optical on135 in greenwood on sat tommy st mgr waited on me was very welcoming…read morevery helpful answered all my questions very patient would highly recommend this store great customer service also absurd tommy with another customer that came i n for adjustments was very impressed by his customer service really need to see more of that these days

I've been a lot longtime patrons of LensCrafters but they got so pricey & drive a long ways to get…read morethere. I was quite skeptical going Target Optical but my work offer a discount I checked them out. Dr. Vonda Heverly is pretty awesome! Service is great & the staff are so accommodating & friendly. Price is affordable and I ended up buying 2 eyeglasses for the price of one eyeglass in LensCrafters. I bought a designer COACH eyeglass & a one for back-up. Target Optical Greenwood highly recommended. Honestly, I prefer it over LensCrafters! It will be my go-to store for eyeglasses, definitely coming back. I am a happy customer!!!!!

Dr. Hess, Allison & Jadyn were great. Dr. Hess was attentive, very responsive and very effecient…read more Allison , was Ass't to the Dr. She was very courteous, efficient and knew what we needed to get done quickly. They were a well oiled machine. Then we met with Jadyn, the Optician. My wife Jackie and i both enjoyed talking with her and understanding new trends and eyewear we may prefer. Jadyn was so attentive and just interested in us. She was a good listener and let us know she heard what we were saying in a very courteous way. Jackie plans to purchase several pair of glasses, both prescription sunglasses and the regular inside pair. From here on out we will be going to Vision Quest and asking for Jadyn, when we need new eyewear.

Live in greenfield but have been a patient of Dr Browning for many many years. I drive to the…read moregreenwood office because I love the staff there! So friendly and the doctors here are fantastic! Jen is the best optician and really takes the time yo help you find just the right pair! Super friendly and helpful!

I made an appointment at Vision Masters for the first time, and had my appointment two days later…read more They had a decent selection of frames in front of the office. They also carry some good brands of frames like Ray Ban. The eye doctor I saw was great! The exam was easy and I was sent home with some trial contacts. I was also able to have my new lenses installed in my frames in a matter of two hours! I highly recommend Vision Masters!

Service, quality and attention to detail. These people get it. Always attentive and…read moreknowledgeable. They go out of their way to make sure my family and I are taken care of. Won't go anywhere else.

I was crystal clear: my glasses needed to be perfect upon pickup. The staff claimed they had…read more"inspected" them--yet they hadn't. Not only were my transitions missing, but the lenses themselves weren't even the correct prescription. When I pointed out their mistake, the many employees couldn't be bothered to stand up. In an empty store, they sat there, lethargic and dismissive, and told me, "just bring them back later if they don't work out." That is not customer service--it's laziness. These employees were confused, careless, and more interested in closing a sale than providing even the bare minimum of service. For $600 glasses, this is disgraceful. Instead of correcting their error on the spot, they forced me to waste a two-hour round trip because they were too apathetic to do their jobs. Avoid this location if you value your time, money, or basic respect. Their selection is minimal at best. Better off at Walmart or America's Best. Still do not have my $600 glasses -

Staff here is always fantastic with helping myself and my wife with our glasses, and ensuring that…read morethey fit correctly. That being said, this location is in dire need of new chairs. I can't believe their corporate office has not sent them new ones. Our last two visits we have seen the chairs looking like this where pieces are literally falling off all over the floor!

I have been coming to Dr. Shah for a few years now, she's an amazing optometrist. She cares about…read moreher patients and listens to them about their needs. Would recommend her for your next appointment.

After years of saying I would never get contacts, I caved and ordered some because I never wear my…read moreglasses. I have the biggest fear, so I'm still in shock I'm here. I waited two months after they arrived to go pick them up and do their lesson for beginners. I finally went today, shaking to my core with fear. Lexy was wonderful and so supportive. I laughed so much and it just felt so easy going after years of being scared to death. Just wonderful service

Absolutely the worst customer service provided over the phone! I was accused by a store associate…read morethat I was asking her to break federal laws! I asked about an order of contacts that I paid for express delivery on. My intelligence was insulted. I never asked this store associate to break any FEDERAL laws! I didn't ask for a brand of contacts or prescription that was not written for me. I asked if they had a "trial" set of contacts to hold me over until my order came in. This store associate immediately compared my question to a prescription for a narcotic! I didn't ask anyone to break any laws! It was assumed! 100% inappropriate, rude, and unprofessional! Not to mention this store associate continued to over talk me as I was pointing out the fact that I was asking for contacts not a narcotic! I reached out to customer care whom told me this was an HR. Internal matter! Extremely upset! Please educate your store associates on local state and federal laws and how to appropriately talk to patients. Never over talk a customer they just may have more knowledge than you! You never know who you are talking to!! I will not include names! Just a bad review!!

Great experience 10/10 would recommend I've been going there for years not one bad experience they…read morehave a verity of options to choose and the answers they give are always 100% true their never rude you can also choose for glasses if you want bifocals or no glair really you can ask for anything what you are about to read is going to sound like an advertisement but if you are looking for glasses or contacts go to Greenwood America's best contacts and glasses now