My first time coming to C-Side Auto. Had a check engine light with a P0456 Code. I tried to fix…read moreit once before but no luck. Decided to take to a mechanic and chose C-Side based on high customer reviews. They were pretty busy when I arrived and I did not have an appointment, so I waited for a bit while they diagnosed my issue. During that wait here is what I observed: 1. I watched a young lady come into the shop explaining she thought she needed to replace all four of her tires. Mechanic went outside and examined her car and came back and told her that her rear tires were in great shape but front tires were badly worn. He explained why there was a difference in wear between front and rear tires (not rotating them and her car was FWD). Then showed her options that made sense for her situation. He could have easily sold her four new tires costing her hundreds more. 2. I observed a customer who had already dripped his jeep off at C-Side and had an initial repair estimate of over $1700, come in and be told that once they tore down his clutch (or maybe his transmission) they were able to determine they did not need to replace some of the parts they thought they needed to. Instead of 1700+ dollars he paid a little over 600. 3. i watched how the manager communicated with his mechanics, this man seemed to have situational awareness on every pending job in the shop and was extremely efficient at managing their time and resources. I was really impressed at his active engagement. There is a good chemistry on that team. 4. For my own vehicle, they isolated the issue (cracked hose) and had it repaired pretty quick. They smoke tested a second time just to be sure. From start to finish, me dropping off on a busy day with no appointment, was about 4 hours. A nice little touch, when I was driving over there, my tire pressure sensor came on. When I left I noticed they had put air in my tires. I never mentioned or asked them to do this, they just did. Little things like that matter. All in all, these folks are honest, thorough, and efficient. You really don't see this kind of auto repair service at many places, especially around here. They earned my trust and my future business.

Bought a car there about a year ago. First week the spark plugs went out. They changed them out and…read morepaid for it, sweet, me thinking I should be good on spark plugs for the next at least year. NOPE 3 months later spark plugs go out again. Mind you I've done nothing but drive from work to home and basic errands. After a year I've changed them 5 TIMES. I can't afford to get a new car cause I paid in full. Can't blame them for the car not working but I will blame them for selling me a shitty car.

I drive by this place many times a month and the building has been leveled. The structure and cars…read moreare all gone, and the lot is up for sale. Unless the company moved, there is no more Cox Motor.

Cox Motor Co is a hidden jewel. This is a family owned business which prides itself on providing…read morehonest and quality service. On February 13 (Friday the 13th), my wife's car was hit by a driver who ran a STOP sign. Requiring a tow truck my insurance company called Cox Motor Co. Micky, from Cox, came to tow her vehicle. He was extremely accommodating during this hectic time. He explained to my my wife what to expect in the aftermath of the accident. He then offered to conduct the repairs on her vehicle if she wanted in addition to taking time to explain that she could have her vehicle taken to ANY other vehicle repair shop in town. We chose Cox Motor Co. They were professional in every sense of the word. A trait not often found in this city. Cox kept us informed of the status of the repairs and always inquired as to the status of my wife and son (who was also in the car). After all the repairs were completed they took the time to inform us that they were responsible for repairing any accident-related problems that may arise in the future. Providing us with additional piece-of-mind as we left with our fully repaired vehicle. Their garage looks like a Volkswagen museum. It was nice walking through to see the progression of the Beetle brand.

We just purchased a vehicle for our daughter at OCMC. These folks are wonderful! David was our…read moresalesman and he was outstanding! We received a fair price for our trade and the purchase price on the new vehicle was fair. The entire office staff was very personable and kind. We spent several hours with all of them due to forgetting we had a lock on our credit. They were very patient and accommodating through the entire process. I would highly recommend them and will definitely visit there first when looking for a used vehicle.

This would have been a five-star review if it was strictly for Onslow County Motors. I purchased my…read moreJeep Wrangler a couple of weeks ago, and love it. Working with OCM, and with Gary, was great. The price was fair, the trade in for my old vehicle was more than fair. I would highly recommend them. That said, when you make your purchase, pay cash or arrange your own financing. I was under the impression OCM had in-house financing; they do not. The financing goes through a sleazy, sketchy, dishonest outfit called Lendmark Finance. This is a cheap, storefront "payday loan" company. These people lied to me left and right. The application was done on a "docu-sign" program where you click to sign. I was told I would get hard copies, but those only came by email later. On one screen, the woman said, "This is so you can pay online." When I looked at the hard copies later, I realized what I had "signed" for was some worthless Autoplus service that cost $600! And somewhere along the way, I evidently "signed" for Involuntary Unemployment Insurance. I would definitely not have knowingly purchased this because most of my income is from retirement, not current employment. Page after page, lie after lie! If, for whatever reason, you must deal with Lendmark, DO NOT USE THE DOCU-SIGN PROCESS!! Insist on paper copies, sign only the paper copies, and read EVERY SINGLE WORD of what you are signing! As I said, I loved working with OCM. But, unfortunately, we are often known by the company we keep. And Onslow County Motors, in Lendmark Finance, you are running with some very, very sleazy company.

I struggled with Hendrick dealerships in the southeast until I found Michael M., and the team at…read moreStevenson-Hendrick Toyota Jacksonville! Let me start by saying I am a challenging customer--very particular--and experienced with vehicle sales. Michael and the team at Stevenson-Hendrick Toyota Jacksonville were the ONLY Hendrick dealership within 200 miles of my address that were willing to listen, to slow down, to work the deal, and make Magic Happen! On a scale of one to ten, this dealership goes to Eleven! I'd have the management of this Hendrick Dealership an area trainer! There's something different and unique that Michael M. and the team at Stevenson-Hendrick Toyota Jacksonville are doing; And the rest of the Hendrick automotive dealerships could sure stand to learn from them! One happy customer tells 10 people. One disappointed customer tells 100. This is simple sales 101. Michael and the entire team in New Bern are a near perfect example of this (check my other Hendrick reviews). If you are shopping Hendrick, I'd go straight to New Bern and ask for Michael M! You'll drive away happy, and ready to roll!

Super pushy, which is understandable but also quite moody salesman. Wouldn't recommend unless you…read moreknow a lot about the process. Try Auto Wholesale in Wilmington for an honest group of guys that will actually find you a deal.

Amazing experience. Sam was a big help. This dealership is not like the ones you'll see in…read moreJacksonville. This dealership gives you that family vibe. 10/10 would recommend!

Sam and Jason were very friendly and professional, It was like dealing with family(or better)!…read moreSo Happy with the GMC they sold me. I will buy here again n the future. IF you are in the market for a clean used tuck, this is the place for you!!!

Ben and his team go the extra mile. They are honest and fair. Their relationships with finance…read morecompanies, both local and national he will help anybody in any situation and speaks volumes for their integrity We will not buy our vehicles from anywhere else. We have successfully purchased two vehicles and are extremely happy. You will not go wrong choosing to do business here!

I contacted Morehead Motor Company about selling my car. Chris answered a few times, but then Ben…read moretook over and has ignored my last message for over a week. Besides the lackluster customer service, their website is not updated, the people are incredibly unprofessional. I took my car elsewhere to sell and was given twice what they offered.

We came here after being poorly treated by another dealership. We wanted to trade in my husbands…read moreleased Tundra and purchase a new truck. Brennan greeted us and talked with us to see how he could help. In the end we purchased a very gently used 4x4 Diesel F-250 SuperCab. We were were so pleased with the service we received that I decided to trade in my RAV4 as well. Brennan took the time to explain all the various finance options as well as run different scenarios for us. In the end we decided on the 0% interest option. I am enjoying my 2020 Ford Edge. The customer service at Sanders Ford has made us a Ford family once more.

Dropped off my F150 on Fri PM for a Sat appointment. On Mon I get a call to order parts. On Tues…read moreI get a call the truck is fixed. I pick up the truck and the check engine light is on. I arrange a ride home and get a call on Wed the truck is ready a ground wire on a part they fixed was loose.

I will start out with the good. The work was done and everything seems to be working as it should…read morebut it did take an additional visit to the service department. The communication definitely needs work. I initially dropped my car off at 7:30 am on a Friday, at 4:45 I hadn't heard anything about picking up my car, so I decided to give them a call. I was told part of the work had been done but they had to order parts and my vehicle would be ready until Saturday. Saturday, I didn't hear anything, so at 2:00 in the afternoon, I called to be told that the wrong parts were sent and my vehicle wouldn't be done until Tuesday. I was fine with that but Tuesday came along and I never got a call and once again I called them. When I picked up my car there was a sticky mist on my car, at the time I thought it was tree sap. I took it to the car wash and the spots just smudged it. Went home and my husband identified it as oil. They misted my car with oil and left it for me to clean. After a few days, I wasn't able to adjust my mirrors or use my driver's preset. I called the service department and had to make another appointment. Once again, I dropped my car off at 7:30 and once again, I heard nothing until I called at 3:30 in the afternoon. I had to call at least 7 times before I actually got to talk to a person. The service manager went back to check on the process and that is when the mechanic worked on my vehicle, which by the way took 5 minutes. The purpose of this review is not to slam Marine Chevrolet but to make a point that there is a real need to improve the communication between the customer and service department.

The other reviews speak for themselves. This dealership called ME about 2 cars available. I tell…read morethem i'm going to be there when I get off at 330. I show up on time and the tell me they sold one 5 minutes before we got there and the other vehicle they bring out is FILTHY. No communication on their end whatsoever about the other vehicle being looked at, test driven, or purchased until i arrived. Just a total waste of time. I was told that you can put a deposit to hold a vehicle yet no one offered that option to me when they called ME about the vehicles. I was fine not getting anything from here i'm going to go to wilmington or raleigh where salesmen are more professional. Just save yourself the time and drive the hour or two to wilmington or raleigh for a better experience.

This is the second time Matthew has taken care of my Honda Pilot, and he continues to deliver…read moreexcellent work every time. He is knowledgeable, thorough, and genuinely cares about doing things right. I'm especially impressed with how the Stevenson-Hendrick Honda service team uses detailed recordings to show you exactly what's going on with your vehicle. It's transparent and gives me complete confidence in the recommendations. I never feel like I'm being upsold or taken advantage of -- I feel like my family's safety is truly their priority. Today, Matthew took the time after the service to sit down with me and walk through everything he found, explain the repairs, and give thoughtful recommendations for future maintenance. He was patient, easy to talk to, and made the whole experience stress-free. If you're looking for trustworthy Honda service in Jacksonville, NC, I highly recommend asking for Matthew at Stevenson-Hendrick Honda. He's the reason I keep coming back. Thank you, Matthew -- keep up the great work!

If you are looking to buy a Honda, drop by and see Saleh Gabsi, in Sales. He is very informative…read moreand will go that extra to be helpful. He is truly a good and honest person who will treat you right. I highly recommend him!

CarMax was very helpful and made my car buying experience less stressful. I will say I initially…read morefelt very much overwhelmed but that was due to the wide variety of vehicles on the site I could choose from. I did the pre-approval process online as well as my trade in assessment. They gave me 3k more than what we owed on our vehicle. I picked out 3 vehicles that I wanted to see scheduled an appointment to go in and test drive. When I arrived my sales person Karen was phenomenal. She understood my desire to downsize from my SUV and she also advised me of which cars I would not like going through the transition due to how low the particular cars were. I have had my car now for 2 weeks and I have not had any issues, Karen has reached out to me a few times to follow up with me just to see if I'm happy or if I have any questions. I will definitely say in the future if I'm looking for a used car with low miles Car Max will be my 1st stop.

Worst experience I've ever had buying a vehicle. This location is an absolute joke. Bought a truck…read morefrom them and drove it for 5 days. Went into the shop for 2 weeks exactly. Got it back and had it for 3-4 days before it had to go back to the shop (dealership) because I refused to take it back to Carmax. They fixed hardly nothing that needed to be fixed in 2 weeks. Do NOT recommend.