Huge shout‑out to an amazing SportChek employee who made my shopping experience outstanding. He was friendly, energetic, and incredibly helpful. He knew the products well and made sure I left confident in my purchase. Fantastic service -- SportChek is lucky to have Nathaniel at Chinook. Kudos to him for having made my visit extremely positive! Thanks Nathaniel for helping me choose the perfect sunglasses. Employyee # 003059928 read more

This store had a wide selection of meat and fish. I also pleasant to find a bunch of pastry and fruits. It was great taking the free sample even though I got sued for it. read more

Wow! We needed kids' soccer shin guards tonight unexpectedly. Called Sport Chek at Chinook Mall and they said they'd put some at the front for us. My nephew is 10. He ran in, they fit him for the right shin guards, helped him pay on his own, and he was out again right away. We were almost on time for soccer tryouts. Thank you!!!!!! read more

I have mixed experiences with this store over the years. The biggest thing is the staff. If you find the right person they will be excellent, but unfortunately most of the staff are less than average. My most recent experiences are this exactly. I came in before Christmas looking for skates for my fiancee. I knew going in that she didn't want hockey skates and preferred figure skates, but when I got to the wall of skates they had a third kind which looked like a blend of a hockey skate and a figure skate. Someone came over to see if I needed some help and I indeed had a few questions. The problem though was that I knew just as much about skates as he did. Let the fun ensue. He told me that this third kind of skate was a recreational skate. This sounded like the one to go with so I then asked him what the difference was between the three models they had. They were $10 different in price and he said that colour was the reason in a very non-confident voice. I decided on a skate and told him my fiancees shoe size. I knew that you're supposed to go down a size or two when buying skates but couldn't remember exactly which. The sales guy tried to tell me that you go with the same as your shoe size or maybe one smaller. I tried to help the guy out by suggesting that he ask one of the hockey employees or someone that might have a little more knowledge. He was having none of that. He then proceeded to pull out the foot sizing devices holding two of them side-by-side and eyeballing which size I would need. Seriously?! He also said a couple of times during the whole process that it would be much easier if my fiancee was just here to try on the skates herself. Really buddy?! You're working during the Christmas season. I'm buying a gift! I ended up just choosing the size I thought would be the correct one and sternly asked him to double-check with someone else when he went to fetch the skates. Luckily I was right and the skates fit perfectly. When I came back to the store after Christmas to get them sharpened it was a completely different story. The guy working at the sharpening desk was great. He was friendly and helpful. He quickly took the skates off our hands and gave us a claim cheque to come back when we were done our shopping to pick them up. When we returned he was just as polite and quickly sent us on our way. read more

Sport Chek - Sporting Goods Near Me - Calgary, Alberta

I rarely ever leave a negative comment on a store, but the women's Sport Chek location in Chinook has been exceedingly disappointing on multiple occasions. Today there were more staff than customers, and I had to get the attention of a staff member to try on a shoe. She handed the shoe to another staff member, who brought me two boxes and then left. The staff member did not come back to check to see if I required any other sizes. When I went to go look for assistance, there were two people standing at the counter, and another tucked in the corner behind a rack texting on her phone. While I was leaving, the attendant who had handed me the shoes asked how I had done. When I told her I was disappointed no one asked or followed up, she proceeded to say it was because the other staff were not in shoes, and she was training someone. I told them I would be ordering the product online. Reading the other reviews, I feel like this is a major issue with this location. read more

Considering this is one of the bigger Sportcheks in our city, I was shocked at how limited their selection is. I walked in looking for a couple of things in particular and when I went to look in the appropriate sections, the selection was pathetic. I was so shocked that I asked one of the store workers if that was all they carried and they said yes. For such a big store, you'd think they'd have a little more of everything. Unfortunately this was far from the case. read more

I've shopped here a couple of times. The staff, while not super attentive are friendly once you get their attention and quick to go and find shoes etc. There are usually sales on shoes that make it worth the trip-I bought a pair of good Nike's today that were $30 off regular price. The staff don't know a ton about the shoes and products so if you are looking for more sales support a specialty store is your best bet. I'm surprised given the clientele at this store they don't educate their staff more on trends and shoe basics but it is in a mall and it must work for them the way it is. read more

The only thing this Sportchek store has going for it is the convenience of its location. Inventory is varied but feels cramped and hard to navigate through the store. Getting prompt service from the plentiful staff members hanging around is harder than giving yourself an appendectomy. Good luck with that or better still, go to a different location that's not Chinook. P.S I've never actually tried to give myself an appendectomy but I assume it's a downright difficult thing to do. read more

Kevin at the shoes area knew exactly what to do. He helped me find the right shoes for my work. He steared me from not getting the shoes I didn't need and went out of his way to explain how they work. The comparisons and gave me a few great options. I also loved his personality and him directing me to the other area I needed other items. Letting the staff member there know what I needed. It's refreshing to say the least. Love him:) and great job and service by everyone /) ! read more

I've shopped at Sport Chek a number of times and always thought the service was good. However, the Sport Chek at Chinook was without a doubt the worst experience. It was mid week mid day and there was more staff than customers in the store yet I had to go searching for someone to let me in a change room (I found a number of girls chatting around the service counter at the front). When letting me in the change room I was told I could only bring 4 items in (I had 8), and my remaining items were hung on a nearby rack. But when I left the change room to get the other items the door was spring loaded and locked me out. Again, there was no staff anywhere around so I had to walk back up to the front service counter where all the girls were again busy chatting to ask that someone let me back in my change room - the sales person never asked if I needed another size or inquired as to how I was doing with the items I was trying on. Upon finishing (and choosing to purchase 3 items), I went up to the front service counter and had to wait while the sales person at the till finished her conversation with another coworker, then she answered a phone call and proceeded to have a conversation about the customer on the phone with a coworker while running my items through the till. She did not acknowledge me during the entire transaction except to tell me how much I owed. I regret making the purchase after such a bad customer experience and will never come back to this store. read more

I have been shopping here for so long. Unfortunately, whenever I go for a shopping, most of staffs do not approach me for help. I have to approach them for help. Today, I went there and was waiting for assistance near by sunglasses/watch display. Like 4 staffs were standing around the cashier desk and chatting. I made an eye contact with 2 staffs but they never approached them for an assistance. read more

I had a very unpleasant experience at the sport chek at chinook today. The store manager Bruce needs to learn about customer satisfaction and how to treat clients. I spend a lot of money at this store and won't be going back there. All I wanted them to do for me today was help return items and I had the credit card receipt with me, they refused to check up on the itemized list and refund me the money I had paid to purchase these items on Dec 6. I don't recommend this store to anyone. read more

This was honestly the worst I've ever seen staff treat people. The reviews are right, the only thing good about this store is its location. Other than that, scat. I once let my daughter in there to do some shopping on her own. That was a big mistake. She was with a friend. My daughter asked for another size in adidas pants, and they said they lost it, even though she gave it to them a few minutes ago as reference. Then as she was changing, she was rudely interrupted by the staff. They asked why their was more than one person in there. But she was CHANGING while they had done this. Her friend didn't have any merchandise with her, and they proceeded to BURGE in. They are CRAZY rude. The manager came into the stall as well, thinking they had stolen something. But how could they have? The only thing they tried on was adidas pants, and that was taken away by the staff. She is SIXTEEN guys. Honestly, just because they are kids, does NOT mean they are stealing. It doesn't mean that they DONT have money either. I will never come back here. I'd recommend another place for your sporting needs. The owner of this establishment NEEDS to rethink who he/she has hired. Terrible staff, messy inventory, I could go on. read more