This salon is clean & friendly. I have been going here for years, but had been giving my nails a…read morerest from gel polish for the past five months or so to try to strengthen them. I just returned for a Christmas gel manicure last week. Tressie did a great job. The manicures here are always well done & last 3+ weeks. My only negative is that they tack on a $3 sanitation fee to every bill, and that was added during the pandemic, which was understandable when they went above and beyond with what they had to buy for safety and cleanliness. But sanitation is the nature of a salon business so I wish that that extra $3 fee was not still on there because sometimes it's added into the final price I'm given and I've tipped on it, which in my opinion is not right. I was also surprised that it was an extra $7 for cat eye gel. I do totally understand the extra for nail art, but waving a magnet in front of your nail for a nano-second, $7 seems a little excessive. But I'm guessing it's because that polish costs more than regular gel. Anyway they do a great job here, but they are pricier than other salons in the area. I advise booking well in advance for holidays especially, as finding a walk in slot here is tough.

CLEAN I've been here many times and have not been disappointed once…read more The QUALITY doesn't disappoint and they have a range of services. This is a family owned business, I've been here many times and I highly recommend calling in advance to make an appointment. They usually have space on short notice but it's still worth a call to save time. The vibe is friendly, clean and they do a great job.

Bella is my regular manicurist, and she is amazing! Does a perfect job every time! She and all…read morethe others keep their areas spotless. Every person is friendly and professional. The new shop on the corner of 228 and Franklin Road is bright and beautifully decorated, not to mention so clean! Soft music plays in the background. The staff treats you like family, and provides you with top services. I'm so glad to be a regular customer of this wonderful business. I'd give it 10 stars if I could!

This was the best manicure ever. Sue was my tech. She was very knowledgeable about everything. Very…read morevery clean about everything. She was very gentle with the nail file ( some techs can be aggressive with emery boards). Everything about this manicure was perfect. The dust from the manicure was vacuumed by a drain in the table ( I've never seen that feature in a salon). My nails are perfect. And she finished with a neck and shoulder rub that was much appreciated.8 The salon was also welcoming and friendly. Not all salons are intimate and warm. It was a really pleasant experience.

I've been here twice so far each time they've done a really nice job! The first time I went with my…read moredaughter (she's 4.5) and she absolutely loved it. Her gel polish ended up coming off after two days, but she also likes to pick her nails. My first set lasted almost four weeks, believe it or not! My latest nails include Tom the turkey, gobble, gobble! Happy Holidays everyone!

Visited this spot for a walk in appointment and they had availability. I got a gel manicure and…read moreregular pedicure. I don't get my nails done often so I wanted to treat myself. Overall it was okay. They need music up in there as it was silent but I like a quiet appointment (just prefer some soft music). Not sure if my nails needed extra work or they were a little rough but after clipping my cuticles a few of my nails were bleeding. My nails are cute though for my trip so that's what matters for now .

fast able to take a walk in even though I had no appointment and was quickly in and out great…read moreservice

I really liked when my girl was there but she left and got a new job. I've tried 3 other girls…read moresince she left and just not as good. Just going to start doing it on my own. As I think their products make me get more ingrowns. As the longer I don't go to them mine will disappear.

Great staff and a variety of services are offered. I had a facial here, and the spa was very clean…read moreand the service was timely.

Was gifted a package there and when my appointment was finished they charged me $20 for the…read moreincrease in the package price. The gift certificate was for the complete package and was purchased less than 5 months ago. I have never heard of such a thing

Best kept secret in Cranberry! Great staff, clean, professional, and reasonably priced. I'll never…read moreleave!!!!

DO NOT GO. The "ombre" done by Stephanie was basically non existent and had no color. I walked…read moreout of there with the same color hair that I walked in with and it cost a fortune. $135 to be exact and I didn't even get my hair cut, so it would have been more. I even showed her 3 pictures of what I wanted my hair to look like. When she was done, she said to me "don't worry your hair will lighten in the sun." If I am paying that much money for my hair, I should not have to wait for it to lighten in the sun to achieve the look I was going for. The owner Liz refused to refund my money when I kindly pleaded with her that I was not happy and then she proceeded to yell at me when I stood my ground, saying "she would come after me if I said anything bad about her salon." Totally unprofessional salon. Salon Z should actually be called Salon D-

I've been going here for years and have had numerous facials and also massages with J when they…read moreoffered massages. It is a clean, beautiful salon and I've never had any bad experiences, apart from a barking dog during a facial. However, I won't be returning. I normally don't request an invoice be emailed to me. However, I did the last time I had a treatment and noticed on it that I was charged a 10% Covid-19 Surcharge. I did reply to the email and asked why this charge was on there as I was completely unaware. The owner wrote me back saying they would gladly refund the charge to my account (they did) and explained that the fee is disclosed and they also have a sign at the front desk (I missed this!). However, when I asked where it was disclosed, I found out it is buried in their FAQ section under Pricing: Due to increasing supply costs, a 10% surcharge of up to a maximum of $25 is added to all services. Had this surcharge been more transparent and included in the actual listing of their services along with pricing, I certainly wouldn't have booked an appointment knowing how much that would add to the service.

Beware!!! BURNS and BLISTERS after IPL. If you are considering IPL seek someone competent!…read more I had my IPL done on my chest, shoulders and arms. Chest is ok, but my shoulders and arms are messed up now because of incompetent people who performed this treatment on me. My arm was so badly burned and blistered that it took few days for pain to go away,  I couldn't  sleep for few nights. I contacted Carrie and send some pictures, she wasn't concerned and said its all ok and not gonna scar. Let me tell you, she was wrong,  I have unnecessary scar  on my elbow. The rest of my skin on my arms and shoulders is in white patches where it was burned. IPL supposed to bring your dark spots (only) to the surface, but in my case it removed my pigment completely and now I have white patches on my skin. In addition, you should know that this place will try to rip you off! If you decide to go to this place make sure you check prices on their website before. In the beginning I only purchased 3 sesions for  chest and they told me its $825 for 3, but when I checked their website its $200 for 1 session for chest (do the math.) When I brought it up, they add on shoulders  next time to compensate. When I did arms only, its $150 on their website for 1 sesion, but they wanted to charge me $350 at the register. I will never recommend this place to anyone and regret going there.

I just had my first facial with Rachel yesterday! It was excellent and I was totally at ease after…read moreshe explained the procedure. The service I received was professional and relaxing with great results. It is so nice that they are open again. Highly recommend their services!

LOVED my facial today! I was there for two hours and was disappointed when it was over. What a…read morewonderful treat! And I love my "new" face! The venue looked very professional and welcoming. Ellen has obviously had excellent training! Loved everything about it.

Don't let the reviews sway you-- I had a great experience here. I was able to schedule my…read moreappointment online, which was super easy. I got the works pedicure, and Jessica took her time and I truly felt pampered. I actually like that there are no tubs with jets because I've read so many horror stories about the germs in those things. My feet are so smooth and I love the color I chose. The soak, scrub and mask smelled amazing and felt so good. Jessica even gave me 10% off since I was a first-time visitor! I would recommend.

My favorite nail salon! Completely polished is the only salon I go to for my nails. Jessica is…read moreamazing! sparkling clean salon.