I currently live in Seattle and since Thursday last I have been trying to have someone fix a simple…read morecar issue. My 1995 Honda Accord wagon had a plugged condensation drain. Not a huge issue unless you are offended by icy water dripping on your feet when you drive. We were traveling East and I called Honda of Spokane. I was summarily rebuffed. I remembered this franchise. I did some googling and called the one closest to a place I needed to drop off someone. A very helpful guy named Rohn answered the phone and told me to drop by. It was either an easy fix or a major problem. I drove in, they looked at my car and I was out in 10 minutes. I asked the charge and he told me to forget it. Customer for life.

I came in after work on the first snowy day of the year, I needed some new tires after getting a…read moreflat & they helped me out! Everyone at Tire-Rama was so helpful, kind & efficient. Will return for all my tire needs.

We have been taking our cars to Casey for 4+ years and he has taken such good care of us…read more If you're looking for a super cheap oil change--this is not the place to go butte quality of service is well worth the price and if you ever need repairs performed I feel that North Hill Auto has very competitive prices. Plus Casey will be very up front about what works absolutely needs to be done and what is optional. This has been a real plus for us since we have a habit of driving older cars that always have something "wrong" with them but it's not necessarily something that needs fixing right away. For an honest mechanic and quality work this is the shop to frequent.

Very accommodating, friendly fast work. I brought my Prius in for a routine oil service and they…read moregot me scheduled at a time I could wait and not have to drop off my car. As soon as I pulled up they Grabes the car and started working. Very pleased.

Well, I have not been into appointment yet. I believe that they did message me and it was good. I…read morethink the quality of work that they do is gonna be great and I kind of value this place.

From the owner: Discover unparalleled repair services that not only meet but exceed your expectations, all backed…read moreby a comprehensive warranty for your peace of mind.

*edited* The owner contacted me not just once but twice to…read moremake this right. He advised me that there were symptoms of a bad caliper in the rear. While I was still quite disappointed with the way the employee handled our business, I would visit golden rule again. I appreciate his commitment to customer service. I have changed my rating from 1 star to 4. Original review: I am so disappointed with our experience at this Golden Rule Brake. I made an appointment for my minivan and brought my toddler and newborn in to have it looked at right after the first snow. I was informed that I needed new pads, rotors and calipers on all 4 wheels, totaling just over $1200. Right before Christmas. Ugh. I had it looked at by two other local mechanics that week, both of which agreed that A) Calipers almost NEVER need to be replaced and B) The front pads and rotors were all that needed to be replaced. So we saved around $1,000 this holiday season. Having dealt with them before (we had brought our other vehicle into the Monroe store in 2011 and they were honest about us not needing to replace our pads yet) we didnt anticipate this outcome. Only difference being last time, my husband took the car in. This time, it was just me. So disappointed.

I took my Honda civic today for a break drum adjustment. Matt here was happy to help with this…read moreprocess. Got the job done quickly and accurately. He also worked on my front breaks a year ago, have had no problems with them since. Great guy!

Good communication and service!…read more I got an oil change and new cabin air filter. I've been turned down by two other auto shops for a cabin air filter change because my car was "too complicated" to have it changed. Excuse for "We don't want to". Patriot Auto didn't even question it and now I don't have to have my fan on full blast to get a half decent AC airflow in my car. That's not a big deal to some, but my engine and I are thankful in this 90°-100° heat. I'll be back!

I called these guys to see if they would put my pads and rotors on if I got them from AutoZone…read more They said yes. I called them again after ordering $800 worth of parts. Asked them about it again and said no. Not happy with this place. Don't hold up there end. The worst part is that I've paid them for work in the past they have done. Something there has gone wrong.

We were driving home from a weekend trip to Silverwood Theme Park when our 2013 Toyota Highlander…read moreHybrid just stopped working. No check engine lights, no warning signs. We'd just filled up at Costco for our trip, and all systems looked good until they weren't. Trying to find a mechanic on a Sunday morning was nearly impossible until I found Junior. I learned, through that series of phone calls, that a lot of mechanics won't even work on hybrids. But Junior answered our call and made arrangements to look at our vehicle that day, with every intention of getting us on the road as soon as possible. Only, our vehicle ended up needing not one, but two major repairs. The engine had blown a head gasket, and the hybrid battery had failed. Before bringing us the news about these expensive repairs, Junior consulted with other professionals in the field to confirm what he was finding. It was clear he had built good relationships within the automotive community and wasn't afraid to seek a second opinion. Junior found us a brand-new Toyota hybrid battery and a replacement engine with significantly fewer miles than our original. He also took the opportunity to address smaller repairs that made sense while the engine was out, potentially saving us considerable labor costs down the road. He was mindful of our budget and made sure we'd have a say before anything pushed the cost higher. From the beginning, it felt like we had someone on our side. Junior was transparent, welcomed our questions, and was even willing to speak with trusted friends who knew more about cars than we did and wanted to help us understand our options. He kept us informed throughout the process, sent pictures as repairs were completed, and even sent me a video of my husband driving away in our Highlander. Our vehicle runs beautifully now. It's not often that you feel that kind of investment from someone. He told me his goal was to make our vehicle something his grandma would be safe driving. What started as a pretty awful situation ended with us feeling genuinely grateful that we'd found him. I'm excited for this man's future and the future of his business. He's earned our trust, and I wouldn't hesitate to recommend him.

Guy was amazing he helped us get back in the road with even owing him some money dude was a real…read morelife angel and am forever thankful for his services

Man I don't even know where to start with how insanely impressed I am with the service,…read moreprofessionalism and expertise I just experienced at Clark's this afternoon. Juan and Greg are the most accommodating and informative mechanics I've ever had the pleasure of interacting with about car troubles. I came in for a simple oil change and was informed that my turbo was leaking ( I was aware of this and already had an appointment set up at another shop ) and with that Clark's quoted me 800 + dollars less than the other spot that I was originally looking at! Fixed it in a few hours and even showed me bits and pieces of the process along the way. On top of all that they showed me pictures of trouble areas and spots that needed attention. Answered literally every question I had about the pictures and let me know the level of importance for each thing that was brought up! In the end these two went above and beyond to help me out and solidified Clark's as my new go to spot!

I have to say a few words about Clark's Automotive located at 710 W. Francis Street. I had a light…read morecome in my car...of course I panicked. I had been to Clark's Automotive before and remembered how great they were, so I gave them a call. I left a message and Steven got back to me right away. We set up an appointment and got my fixed and back on the road within hours. I was so impressed with the staff and the service I received. Thank you Clark's Automotive, I will definitely recommend you to my family, friends and coworkers.

Fast, friendly service. I believe I received high quality service at a reasonable price. I have no…read moreproblem recommending this service garage and I will gladly go back whenever I need auto repair.

I have been here several times and they always treat me well. They send an email with all the…read moredetails of the service and suggested procedures.

I wanted to recognize Jason at this location who went above and beyond to ensure I was taken care…read moreof. First of all I had called around various places to try and get my Tundra in for a winter change out. Everyone stated that they were not able to get me in. I called this store and Jason was extremely accommodating and stated he could get us taken care of. The price was so much better than other locations. Lastly he treated me as if I had been a long time customer. I will definitely bring my vehicles to this shop in the future as I will soon be doing my daughter's winter change out and will also be in the market for new tires for my dad's truck. Thank you Jason for an amazing experience.

My sister who is a senior citizen got excellent service at the shop Logan was very helpful and she…read morehas been taken advantage of at other shops. This place was wonderful. They treated her very well. I would recommend it highly