I feel it is EXTREMELY important to note that Dr. Cameron Chesnut is NOT A BOARD CERTIFIED PLASTIC…read moreSURGEON. He is a board certified dermatologist. Also, he has been known to use CRNAs for his surgeries rather than an anesthesiologist. PLEASE do your research about this Drs credentials, read all the reviews that are not on his site and ask all questions you have before making a decision about your surgery.

Amazing Doctor. Top facial plastic surgeon in the world!!!!!!! He cares for patients so well with…read morethe best bedside manner. His before and after photos show his talent. Those don't lie!!!

By far one of the worst health care experiences I have ever had. I highly recommend avoiding this…read moreclinic and Dr McNevin.

I had to reschedule an appointment for my child. They told me a date in June which was close to the…read moreoriginal date, I verified it multiple times on the phone. Received paperwork with the original date. Went to the appointment which is over an hour away, had to take off time from work to be told that they scheduled him for July not June. Too bad so sad was their attitude. Will not take my kids here, their staff clearly could care less about patients.

No no no & no as far as the ARNP I will say the receptionists are great but once you step behind…read morethe door that's it! I had questions about the referral and about the procedure this guy wanted to do and he totally flipped out and told me he felt like I didn't wanna be there and ya know what, he's right, I wanted to see a specialist due to my concerns and 3 previous surgeries done at Harborview, and didn't want him sticking a camera down my nose without first seeing and knowing how much metal is in my nose and face. He made me feel like I was beneath him but refused to provide me with a copy of the recording I consented to at the beginning of the visit. I did not go there for a procedure I was there for the first time to see a specialist. Bottom line, I'm extremely disappointed in Spokane Ear Nose and Throat and would Never visit them in the future. I'll just keep driving to Seattle and see my very caring knowledgeable Dr. A.J. Amadi even if my insurance doesn't cover it. I'd rather be taken care of than be treated like I'm a burden or have my questions & concerns answered with knowledgeable answers and care, rather than either not answer or make excuses or degrade me for even asking. I hope all your doctors aren't like this ARNP that's all I can say. Update: I was suppose to talk with the manager Kay Perry but I decided not to drive the 40 mile round trip in to possibly not be seen so I left a voicemail for her and for Patrick her boss but they of course did Not return my calls so I'll update if I hear from them however; I believe they won't contact me as this seems like a very dysfunctional medical facility. I'm positive there are fabulous doctors there unfortunately I was seen by an extremely unprofessional man who has issues with women. Update: Patrick Schmidt did call back and told me I'd need an order from a judge to get a copy of the recording of the visit I had which I believe is against HIPPA however I called my attorney for clarification. Geez these people have gone nuts! Oh well I'll Never Ever recommend Spokane ENT to anyone, especially women.

if I could give zero stars, I would. I waited for 6 months to have my sons appt for auditory…read moreprocessing. Two and a half HOURS before his appt, they called me to tell me the only Dr. able to perform his test decided to "take the rest of the day off." The next available appt would be another 3 months from now. If you have an option to go somewhere else, do it! These doctors are the worst!!!!!

I feel compeled to add my experience at Inland Neursurgery and Spine - My doctor has been following…read moremy spinal issues for at least 15 years. During that time he treated me not only fairly but beautifully. The staff is wonderful. When I have called and spoken to the nurse and appointment person for the doctor seeking either an appointment or asking a question they've either picked up their line or called me back promptly. I have nothing but kind words for the doctors in this practice.

I have bone spurs, herniated discs and spinal tumors, and I guess this isn't bad enough for them to…read moretreat me. All they did was look at an MRI and decide .... NOPE she doesn't need to be seen by us. They don't care that I am in agony daily, and it took 3 yrs to get the MRI done thanks to Insurance. Now what am I supposed to do? Just live in agony?? Thanks IN&SA.... you guys do NOT rock!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Without exception the most incompetent surgeon I've ever encountered in my history of 14 knee…read moresurgeries. He did a total replacement that I had to have someone else revise, tearing out ALL of his work that was ill fitted and exacerbated my pain instead of alleviating it. As the pain persisted he said "Oh, you must be a 6 month guy..." At 6 months "Oh, you must be a 1 year guy..." Then of course at 1 year "Oh, you must be a 2 year guy..." No, I'm actually a guy that rides a bike a few thousand miles a year and is very active who had the other knee replace 20 years prior with no issues. You, Mr. Scott, are a guy that uses adhesives that the subsequent doc pried off with a fingernail and left a huge gap in my knee joint that he could fit a full 2 fingers in. Avoid this hatchet man. There are MUCH better qualified surgeons out there.

In December 2024, I met with Dr. Scott regarding knee surgery. We arranged a date on March 20th for…read morethe surgery. The location of the surgery was to be a facility in Post Falls because he said the surgical facilities in Spokane were not clean enough. I was assured that all other visits would be in Spokane though. I was certainly dismayed to learn Spokane did not have adequate surgical centers. Prior to surgery, I was told to make my first physical therapy appointment for 3-5 days after surgery. These were to be at the PT facility, not at my home. The reason given was he wanted be walking immediately. None of my many acquaintances who'd had the same surgery had been without having support right after surgery. On the day of surgery, I had to be walking before leaving the surgical center, which I did. I had pills including 2 pain pills (oxycodone), 1 celebrex, and methocarbomal for spasms. On Sunday, March 23rd, I had been in extreme pain since Friday and unable to find relief, so I called the doctor's evening support number. My live in housemate and caregiver had given me all prescribed medicines without any relief. Dr. Scott responded and I, as normal for me, I put the call on speaker phone. The take-a-way was that he said I was not in enough pain because my voice didn't sound painful enough. I told him that I was in extreme pain, no matter what my voice sounded like. I was assured again that, no, my voice did not have enough of a pain sound. I had no ability to respond to the fact that this Doctor could evaluate patients by the type of voice sound over cell phones. After hanging up, my care giver who had been standing by the bed asked if I needed to be screaming instead of talking. She was very concerned because of my obvious pain and my inability to find relief during the days prior to the call. Considerable swelling made PT leg movements very difficult and painful, but I persevered. Eventually, I again tried to find some relief for the pain and stiffness. I felt from past experience that healing was not possible under extreme pain. The hydrocodone simply wasn't effective at all. I suggested to him that I should take some 14 year old morphine which was 15mg. This gave some relief, but after a week, I became concerned about the possibility of addiction. Since the surgery, I had been unable to eat much other than broth due to stomach upset and had lost about 10 pounds. On April 9th, I had another meeting with Dr. Scot regarding conflicting treatments and reported records showing everything was fine. I wanted to be part of the treatment team so I could know what was expected of me, rather than conflicting requirements. I had hoped to have some sort of plan, other than "everyone is different, so it was impossible to make any plans or projections". At this meeting Dr. Scott denied ever saying there wasn't enough pain in my voice. When I insisted, he said we were not going to discuss it again. We also did not discuss any pain relief plan. During week 5 (April 22nd), I lost 10 degrees of flexibility and was unable to do the PT. The PT person said I had to get the pain under control. I went to my medical doctor on Wednesday, April 23rd. who was also very concerned about the lack of pain control. She increased the original hydrocodone dosages by 50%. This time I could feel some relief and was able to have deep sleep for 2 hours. I have noted that the new dosage controlled the pain for about 3-6 hours before the throbbing pain returned. It is definitely a step in the right direction. She also decided to become my advocate when dealing with Dr. Scott. The change to every 6 hours was a huge difference from Dr. Scott's one tablet every 12 hours. At this time, I have no confidence in Dr. Scott's credibility. It may be that he has some short term memory loss issues and should be checked for Alzheimer's or dementia. The fact that he was unable to remember patient care for 17 days is of great concern to me. I sincerely hope the longer term memory was not affected while he did the knee replacement. Is spite everyone being different, Dr. Scott has not been interested in treating differences. I don't think I can go through another surgery to repair bad results. I have been in pain for 6 weeks and diminishing range of motion and inability to sleep more than a few hours at a time due to the pain. According to the physical therapist, after weeks, permanent damage becomes a concern. Most professionals realize there is a correlation between pain, lack of sleep, loss of appetite and healing. Dr. Scott is not one of them. On April 30th, I again saw Dr. Scott, but with a list of questions, such as what are the steps I need to plan on for future success and what type of medications should I take. Both questions were ignored. I was again told everyone is different, but there was no treatment plan to accommodate differences.

My primary doctor initially wanted to send me to The Spine Team but I asked to go to NW Ortho…read morebecause my husband went there years before and had a generally good experience. I wish I would have followed the initial referral of my doctor, as NW Ortho has either gone way downhill or just don't have the staff to handle all their patients. I was suppose to go to a doctor, Timothy Powers. I never did meet Dr Powers, the the initial appointment I saw a PA. This was ok but he didn't really explain my x-rays or discuss anything else with me. However when I got the second notification for my appointment it was with another P.A. Still no doctor, not even an introduction. I called the office manager and let her know I'd like to discuss my condition with the doctor my appointment was made with (Timothy Powers). She basicallty told me, without any explanation or policy discussion, I was out of luck. So I went in and talked to the second PA who told me I probably had a pinched nerve and needed a MRI. Fine, I go get the MRI that detailed several spine changes, including several bulges and effacement of the cord at one level. When they called me to come back for the results, the appointment is still with the PA. To be clear: I have no issues with PAs, often preferring a PA to the doctor, ONCE CARE IS ESTABLISHED. Frankly, I am still wondering why over the timeframe of 6 weeks, I never saw one doctor. Does Medicare and the insurance still pay the "doctor rate"? It just seems like extremely poor patient service and care with no explanation from the office or the business, I won't be going back! By the way, total patient face time with both PAs was less than 8 minutes per visit.

I have had four surgeries with NW Orthopedics: both hips, a shoulder and a knee, all total joint…read morereplacements. I've had three different doctors for them and each of them are top rate. Dr Lynch did my first hip, Dr McDonald did my shoulder and knee and Dr Reichard did my other hip. They are all amazing doctors.

Dr. Hathaway is amazing- a true artist. Her suggestions are…read morealways correct. She's the best. Alicia Fenton who works in her office is the worst. Steer clear. I'm surprised at their opposite quality ends of the spectrum, but I highly recommend Dr. Hathaway.

From the owner: Dr. Carol Hathaway began her practice in 1996 with the vision of creating a medical practice that…read moretreats every patient with dignity and first-rate care. The nurses and staff at Dr. Hathaway's office are highly trained and exceptionally friendly. We understand that for many patients visiting a doctor can be a stressful experience. Our comfortable surroundings and compassionate medical professionals will ease your fears. Dr. Hathaway was born in Spokane, Washington and raised in Honolulu, Hawaii. She went to medical school at the John A. Burns School of Medicine at the University of Hawaii in 1984, followed by general surgical residency at the University of Florida, Jacksonville from 1984-1990. Dr Hathaway completed a Burn Fellowship training under Mani M. Mani, MD at the University of Kansas in 19 91 and was board certified in general surgery the same year. Dr. Hathaway completed her Residency in Plastic Surgery at the University of Washington in 1994 and then established her practice in the Spokane Valley. She is a fellow of the American College of Surgeons and is certified by the American Board of Plastic Surgery. Dr. Hathaway is also involved in Spokane's Inland Northwest Plastic Surgeons educational cooperative. Their goal is to educate the public on the dangers of having cosmetic or plastic surgery procedures performed by non-board certified plastic surgeons.

After 6 very helpful hyaluronic acid knee injections, the 7th caused me severe pain, nearly…read moredisabling me for days and reversing all my positive progress from prior injections. Staff took over 6 hours to return my calls about my concerns. When finally able to consult with the doctor he was unconcerned & without empathy. Billing was also inconveniently managed. Will not return.

I'm amazed at the higher reviews. My experience has been a disaster. I tried many times to get Dr…read more Scott to address pain and swelling. The first response to pain help request was "I wasn't in enough pain because my voice didn't show enough pain over the phone." My caregiver and I were shocked at the response. At 6 weeks, I visited my regular doctor who gave me a list of questions to ask at the upcoming appointment. Dr. Scott dodged all questions, saying "everyone is different". Being different should not mean refusing to address the problem. Since then, my regular doctor team has managed the pain and more recently with an ultrasound and MRI has found swelling and post surgical changes. The ultrasound showed a large blood clot causing the swelling. These tests are pretty basic to rule out serious things like blood clots that can cause strokes. I am so grateful that my regular team of doctors are more interested in solving health problems than ignoring them. The stroke will take 2-3 months to dissolve and I don't know about post surgical changes treatment yet. I do know there is at least one other former patient with the same bad treatment facing a repair surgery. I wonder why Dr. Scott isn't working at Providence anymore or doing them in Spokane.

SO MUCH BETTER THEN PROVIDENCE emergency room! I finally left providence waiting room to go to…read moreDeaconess and I was seen within an hour. They even had a private waiting room reclining chair area for people who really needed it. My care was good and I was sent home so much better! GO TO DEACONESS if you are able. At providence I was projectile vomiting and I couldn't see straight and I went in and I was put in a chair and rolled into a room where I waited for four over hours with no one who came to check on me or any kind of care. There was about 5 other people waiting a ridiculously long time to be seen sitting in this tiny waiting area vomiting into bags. I finally left to go to Deaconess and I was seen within an hour. I can't state this enough GO TO DEACONESS if you want to make your health a priority.

The nurse did not read documents that she requested I sign. They were very unprofessional in not…read morerespecting my privacy, and when I had questions about the care, they refused to answer. This was an emergency room visit.

I had an appointment scheduled with them and then just a couple days before my appointment I…read morereceived a message stating "WE NEED TO CANCEL THIS APPT. Our clinic is no longer seeing general dermatology patients effective immediately. We are referring patient to schedule with Dermatology Specialists of Spokane, Rockwood Dermatology downtown and Dr. William Wray, north Spokane." Highly unprofessional and with little regard to their prospective patients. Don't waste your time.

As a follow up to my previous post and after doing some research I learned that a majority of the…read moredrug/supply was probably from Neostim which is a high end expensive skin replacement drug that apparently has had revisions from Medicare effective 1/2026 because providers were profiteering on how they were billing Medicare. In previous Mohs procedures I was sent home with some gauze and bandages. This procedure required many returns ( at least 4) weekly after the initial procedure to apply more skin replacement. I'm guessing this is why the charge was so excessive. It appears Medicare made the necessary changes and probably a factor why this clinic is no longer doing regular dermatology patients and only doing plastic surgery.