Why is it every time I go into this place (twice in 25 years) I get a crappy attitude from EVERYONE their!!?? I get into a discussion with the counter person taking my payment for the $5.00 late charge and she get an attitude. So I came right back and told her not to take it so personally and at the same time some guy comes out of an office ( Balding, scruffy beard, Fat about 5'9") wouldn't even look at me even after I told him that he didn't have to come out of his office everything was fine!! I don't know if he was trying to intimidate me or what but it was just plain WEIRD!!! They are city employees I pay taxes so I PAY THEIR WAGES!!! They need to be at least a little more respectful of the average citizen that walks into their building!!! Instead of a holier than thou attitude!!! Oh, by the way, my bill was only $76.00 and I paid $100.00. I've had another run-in with these people when their meter reader read our meter(I watched him read it) and didn't put the cover back on properly so the next day my son was mowing the lawn and he stepped on the cover and fellthrough!!! read more