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    Spoiled By AmberM

    5.0 (1 review)
    Closed 10:00 am - 3:00 pm

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    Services - Spoiled By AmberM

    Eyebrow services

    Waxing

    Spoiled By AmberM Photos

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    2 months ago

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    Hand & Stone Massage and Facial Spa

    Hand & Stone Massage and Facial Spa

    3.0(54 reviews)
    0.0 mi
    $$

    This was a disappointment. I had a facial and it was subpar compared to others I have received…read more The experience was absolutely not a spa experience (high or low end). When waiting, a male employee was mocking a client for taking a selfie, animated enough for everyone waiting to hear. The room was noisy, the service was very mediocre, and during my mask, the service provider did the dishes - that was a first for me! There was a surprising amount of hands-off time. While looking at my skin, the provider asked my main concern, I responded hydration - She replied she would do a moisturizing facial. NO red flag there until I checked out and there was a $30 dollar up-charge for the moisture! In spas I am happy to do add-ons, but this was shady as no mention of an additional cost was stated and whatever, if anything, that was added on was inconsequential. The Hand & Stone Broomall is such an easy location for me that even with a facial that was lacking I was going to book a massage, maybe that would be better. They were aggressive with their membership sales and I had enough and left. I had overheard while waiting that the location had new ownership beginning in May. Here's hoping that they step up the training for front desk professionalism as well as technical skills, or the business does not look to have a promising future

    I was given a gift card last year and it had no expiration date on it. I tried to use it today and…read morewas told it expired 2 days ago but i would have had no way of knowing. I Was turned down and theres nothing I can do about it. I used to support this place heavily as does my family but none if us will be back now. Going back to meridien massage in Bryn Mawr. Best massage and better prices.

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    Hand & Stone Massage and Facial Spa
    Hand & Stone Massage and Facial Spa
    Hand & Stone Massage and Facial Spa

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    Pink Nails Day Spa - Manicure

    Pink Nails Day Spa

    2.2(104 reviews)
    1.5 mi
    $$

    This place does amazing nails, but their customer service isn't on par at sometimes they also ask…read morefor a tip when I thought a tip is supposed to be gifted to the person? I continue to go there because I like how they do my nails, but I do not like their customer service or their bedside manner if you could find a better place, I would go there. Vibe there is a nice until you get shuffled around a couple times between a few people then it gets me a little anxious. I think they need to just stick with one technician for one person.

    Used to go to pink nails in Broomall and loved them. They have been SO bad lately. I always…read moreappreciate people who do hair and nails and tip 30-40%, and I always say thank you (even when service is awful). They Declined over the past few years. Are they under new ownership? Manicures are jagged and blobby. I asked nicely if they could fix it today, and they filed my nails down after they painted them so nail polish has already begin to chip off a few hours later. They swore they were using the same color on my hands and feet... did a tan on feet and a white on fingers and kept convincing me they were the same color. I just let it go. They act like they can't stand you the whole time. I can only get my nails done a few times a year and just want to have a moment of peace in the craziness of mom life and feel a little nicer. I just leave there not feeling great.

    Photos
    Pink Nails Day Spa - Basic Pedicure

    Basic Pedicure

    Pink Nails Day Spa - Nails

    Nails

    Pink Nails Day Spa - Interior

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    Interior

    Spoiled By AmberM - waxing - Updated May 2026

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