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    Split Rock Concrete

    5.0 (1 review)

    Services - Split Rock Concrete

    Foundation repair

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    1 year ago

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    Groundworks

    Groundworks

    3.0
    (114 reviews)

    I recently moved into a house, which I found out shortly afterwards that the builders did a very…read morepoor job on the foundation. I called Groundworks, who came out with their state of the art equipment, found out where the problem areas are, and gave a quote to fix it. Although it'll take a while to be able to afford the cost of fixing the house's foundation, I was able to have them fix the front porch since it is connected to the roof. They did a great job with leveling it, and even explaining to me what they are doing. All in all, I am quite impressed with Groundworks, and will look forward to figuring out a way to be able to afford to get the house's foundation fixed.

    I want to start by saying I actually believe in this product. Foundation and waterproofing work is…read moresomething I was genuinely interested in, and if the sales process had been handled with any respect, I likely would have moved forward. Unfortunately, my experience with the sales rep made that impossible. From the first visit, the pressure was constant. The rep kept bringing up bonuses, his own bonuses, not any benefit to me, to push me into deciding on the spot. When I said no, he didn't accept it and kept going. I said no more times than I can count, in person during that visit and then repeatedly by phone afterward. He also pushed hard to get me into a loan to finance the work, something I never asked about and made clear I wasn't interested in. I never signed anything. Not a contract, not a work order, nothing. I made that explicit, verbally, by phone, and in writing. Despite that, the calls and texts kept coming. Eventually, without my authorization or signature, they scheduled a crew to come do the work. I had to repeat myself over and over, providing the same answer I'd already given a dozen times, just to try to get them to stop. I have documentation of all of it: texts, emails, and voicemails, all showing the same thing, me declining and them continuing anyway. That's not a communication gap. That's a company that doesn't take no for an answer until you make them. It's genuinely disappointing, because I don't doubt the work itself might be good. But a good product shouldn't need this kind of pressure to sell. Nobody should have to fight this hard just to be left alone after saying no. I wish I had the experience others did, I truly do.

    Split Rock Concrete - masonry_concrete - Updated August 2026

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