Totally disappointed. Cancelled at last minute and WE had to give a $100 deposit for the time!…read moreMoney was at least refunded but we have a church function at 4p. Braids were removed, hair washed, dried and detangled! They know the amount of effort it takes to get the hair ready. Could have at least offered another appointment. Terrible.. will never go there!!!

Great cut today. Gorgeous coloring. Yvette did a wonderful job understanding what I had done in the…read morepast and what I wanted done today. Very customer service oriented. I will be back!

I was lucky enough to get Erin for my blow dry. I am new to the area and wasn't sure what I would…read moreget, but was so pleasantly surprised by the nice people and also Erin's blow dry. Not to mention the lady who washed my hair massaged my head amazingly!I bought the pack of four and will definitely be going back. A great little spot and reading the other reviews I will use Erin for other services like cuts and colors as well. If you are on the fence, definitely go and get Erin. Fast forward a few months.... I just went back for a cut and color. I am really happy. Erin spent a lot of time making sure it was exactly the way it should be. I got a lot of hair cut off and I absolutely love it. If you are going in for highlights and a cut make sure you give yourself enough time because I was there from 10-1! Definitely no rushing going on here, but it was due to quality and also the fact that I have so much hair. She was honest about how short we should go, the color and was also just pleasant to be around. Super high quality cut and equal quality color. I'm so happy I found this place!

I was a loyal client--since 2019--until last week. Erin, my OG stylist, was AMAZING. She was kind,…read morefriendly, humble, and SKILLED. She brought my brown-black hair to an amazing level of blond and I will forever be grateful. When Erin left the salon I stuck around, going first to Alexis who highlighted my hair once, and then, most recently, to Rachel. My color request was simple: tone out the orange and add contrast to my money pieces. My hair was already damaged from a botched DIY bleach bath from last April, so knowing my hair history, I was surprised when Rachel began foiling highlights into my already brassy, frizzled hair, leaving some strands untouched. In the months prior she'd toned my poorly bleached mess to dark brown--it faded brassy, and highlighted it--brassy again, all the while insisting on warm browns. Warm had SOUNDED great--like caramel--but the reality was more like old rust--every time. This time I was adamant. Get rid of the orange once and for all. Cool tones. Ash. Let's do this already. The photo I brought along was an ombre with money pieces--brunette and blond. I've attached it below. I really wish we'd discussed my priorities and the reality of my hair situation beforehand but we never got into depth. Maybe because, on top of everything else, Rachel seemed to be having a psychological crisis. She went on and on about on a few personal issues and I started feeling more like a therapist or family member than a paying client. I also grew concerned about her foiling, but she was the pro. I'd communicated my goals clearly. Surely she knew what she was doing. In the end this was the least relaxing salon visit I'd ever had. I sat there for almost five hours, spent $300 and knew enough about Rachel's personal life to write a novella. And the piece de la resistance? My hair came out MORE orange AFTER my appointment. The following day I reached out to Alexis, who acts as a quasi-manager when Laura isn't around, which, according to salon gossip, is more and more these days. On this day, Laura was at a two-week luxury retreat and unreachable. I imagined her phone sitting in a hemp basket somewhere that reeked of incense while she lay in corpse pose communing with her inner wisdom. Lo, instead of acknowledging Rachel's epic fail, Alexis first apologized in that classic non-apology way. She said, "I'm sorry your hair feels orange." No Alexis, my hair IS orange. But I FEEL infuriated. Then she blamed a) my hair for not lifting, b) my goal photo for being too blond at the ends, which was not my priority AT ALL, but who would know? And c) fate itself--because sometimes things just don't go as planned OMG. It couldn't--heaven forfend--be the fault of the girl who actually colored my hair. Now I felt even worse. It wasn't enough that I looked like 1997 Ginger Spice. I was also being gaslit by fake management. So I reached out to Laura. She owns the joint after all. She would surely make things right. In my email to her I stayed on message. I was unhappy with my results, received the polar opposite of what I asked for, and wanted a refund and/or a correction done by her. There was no way I'd return to Rachel now. I waited a week for Laura to return to civilization from shangri-la. Finally she emailed back. Laura apologized that I was unhappy (another non-apology) but would have to charge me in full for her service and offered no refund. Nada. Zilch. So I wrote this. PS, My husband, two adult children and I will go elsewhere from now on.

I requested an appointment with a person that has been a "stylist" for years. I requested someone…read morethat has experience with thick hair. My appointment was for 5pm. She was running behind, which was fine, no biggie. Sat in the chair at 5:20. A quick "consult" and off to the bowl to be shampoo'ed. Back in the chair. "trust the process" is my mentality when it comes to haircuts. I trust that the stylist knows what they are doing. She was taking large sections of my hair and pulling it straight up. No worries, I figured its was a trick she had learned. I was out the door by 6 because she has someone else waiting.... So I was rushed in and out and charged $85.00. After 2 weeks of living with this choppy, uneven haircut, I am going somewhere else to try and fix it.

Stephanie is consistent with her professionalism, talent and friendliness! She goes above and…read morebeyond to take great of you! I've had Keratin treatment, highlights, low lights and haircuts with her and proud to call her my girl! She listens carefully and does fabulous work! They have a nice hospitality bar that I appreciate:) The entire crew at Elite Hair Designs are wonderful and everyone is inviting! Love Stephanie and her colleagues!

I had an outstanding experience with Adil at Talent in Manila this Sunday and can't recommend him…read morehighly enough. Even on a busy day, he took the time to fit me into his schedule, and the level of professionalism and attention to detail from start to finish was exceptional. The straight-edge razor shave alone was worth the visit--clean, precise, and incredibly smooth. It's clear Adil takes real pride in traditional barbering techniques, and the result was one of the sharpest, most polished finishes I've had in years. The haircut itself was equally impressive: structured, balanced, and tailored perfectly for a professional setting. I walked out feeling confident, refreshed, and completely ready for an important business meeting. Adil combines technical skill with genuine professionalism and a calm, welcoming presence that makes the entire experience feel first-class. You can tell immediately you're in the hands of someone who truly understands men's grooming at a high level. If you're anywhere in the Havertown area and looking for a top-tier haircut, styling session, or a classic straight-edge shave, Talent in Manila is absolutely the place to go. Highly recommended.

I was visiting from California and looking for a salon to get a quick haircut. I had the pleasure…read moreof having Adil cut my hair. He is very pleasant, assuring and helpful as well as professional. My hair has been thinning with my age and Adil was very informative and easy to work with when I told him of my concerns of 2 cowlicks, a mullet and long sideburns that run wild with the slightest bit of wind. Adil gave me a cut that with his suggestion with a little volume spray and small round brush, I could definitely add the appearance of fullness. Adil also showed me how to use some pomade on the tips to add a defined look. Thanks, Adil! I will see you on my next trip to PA!

I loved my experience coming here. Since I was a first time customer, I was able to get $25 off my…read morefirst visit. Jayde was my stylist and gave me the color and exact cut I was going for. I was getting my hair done for my wedding shower and also doing a trial run to see if this is how I wanted my hair for my wedding. I absolutely love it. I already have her booked the day before I fly out for my wedding. You do have to pay to park. It's like 25¢ for 30min so it's really affordable. Also the receptionist saw my time was running out when I was almost finished with my hair, so she ran out and put 30min on my parking. Literally so sweet. This is definitely my new hair place. Very comfortable setting and everyone is just so friendly.

I've gone to Halle for all my recent haircuts and different things!! She's the absolute best I…read morecan't see myself changing salons anytime soon. So talkative, kind, and really listens and I definitely trust her recommendations (because I don't know anything about hair). So excited to try some new things in the future. Will be back soon!!! (Put some recent styles since I've been going)

I want to preface this review by saying I've been a client at John Andrews Salon for over 10 years…read more(had fabulous haircuts in high school, even had my prom hair done there but then took breaks due to college and living in NYC for a while). Then and now, the staff is always friendly, attentive, and professional. One day during quarantine, I stumbled across the John Andrews Salon Instagram page and as I scrolled through, I fell in love with the posts of stylist Michelle Daly's hair transformations. I clicked her profile and within a minute I was direct messaging her to set up an appointment. She is, deservedly so, in high demand so I booked her next open spot (a month later). And let. Me. Tell. You. The wait was worth it!! She took my raggedy grown out balayage and gave me the blonde bombshell highlights I had dreamed of. If you've ever gotten highlights, you know the process takes hours. Michelle was great and kept me informed of every step along the way (how much longer the dye needed, when/why she was adding toner, what products she used during my blowout, etc.) Unfortunately I forget Michelle's assistant's name but she was also amazing. Looking forward to my next appt! COVID safety note: upon arrival, clients waited outside until their name was called. Once inside, temperatures are taken. Every other salon chair was used and hair wash stations were separated by plexi glass.

After reading through good yelp reviews, I decided to give John Andrews a try. I made an…read moreappointment with Adriana, one of the more experienced stylists on staff, and was not disappointed! I was hesitant on the price as the services are priced by stylist experience but she was worth the money! She was professional, courteous, and sweet! The salon was clean and inviting. All of the stylists seemed friendly and the front desk staff was very helpful. Took off one star because the shampoo bowls are SO uncomfortable. I've never found a salon that had one that wasn't slightly uncomfortable, but this is one of the worst I've ever used. The back of my neck and head today is bruised to the touch from the bowl. The stylist that shampoo'd my hair did a great job and it was nothing to do with her work! Just super painful while your neck is bent back. Hopefully someone can create a padded bowl for salons to use!

I called Bad Hair Day on Monday afternoon, and was lucky enough to get an appointment for that…read moreevening. The salon is located in Berwyn, adjacent to Will & Bill's Bar. The shopping center also has a nail salon and a McDonald's. My appointment was with Sarah. She gave me a great haircut. Sarah is very efficient. And the haircut only cost thirty dollars. I will be sure to go to Bad Hair Day again.

I went for a simple cut and blow dry. Vanessa was nice and did an okay job. The cut looked good the…read moreday of but it didn't grow out well at all. The layers are just not quite right. I would say I don't see the value for how much they asked - $85 was way too high for this. Aside from the price, the lady at the front desk who did scheduling and took payment is the main reason I would not go back - or recommend this place. She was not only unprofessional- she was downright rude. I would have given 2 or 3 stars but am lowering it to 1 mainly because of her lack of professionalism.

Excellent salon and I love my stylist but this place is too expensive for me now…read more It was reasonable before and while it was not cheap -- it was manageable. Over the years the price crept up close to 200 for a cut, root touchup and a few foils. The last time I went it was 228 and I was shocked. But I didn't say anything. I was gone for a two months and when I came back-- this time it was 273. I don't normally ask for details on why so high. I'm sorry to say I will have to look elsewhere.

I have been going to Nicholas Sebastian for many years to get my hair cut. The staff is very…read morefriendly and the results are great. They offer many services beyond what I leverage.