My family has used party station rentals on 2 different occasions. The first being the biggest and…read morethat was my sisters wedding. I don't feel it could've gone any better than it did. My mother and sister had several meeting with Carrie and had everything planned out. Everything went exactly the way it was supposed to. We had our rehearsal dinner there which made things very simple. As soon as the rehearsal was over we sat down for dinner. Much better than leaving and trying to sit in a noisy restaurant, especially since there were children present. The food was good and fresh. The day of the wedding the bridal party arrived early and we had a beautiful suite with plenty of mirrors and outlets for hair and makeup. One of the bridesmaids and I went down to the men's cabin to check it out and my goodness it is gorgeous! It was a wooden cabin with a pool table and large flat screen tv to keep the boys busy while they get ready and wait. The wedding itself was supposed to be outdoors, but it was raining. No problem they moved everything inside and it was never a problem. The dinner after the wedding was delicious. Everything was so well put together and everything that my sister wanted. It was gorgeous! The staff made everything super easy and if there were any issues we sure didn't know about them. I also rented an inflatable from party station rentals for my sons 4th birthday. It was a surprise for him and they showed up early to set it up so he wouldn't see it. They had it set up quickly. It made the whole party! All the children loved it! I will definitely be using party station rentals for my parties in the future! So hassle free and easy.

This is a tough review to leave because these are without a doubt very tough and unprecedented…read moretimes due to COVID-19 and it's effect on event service companies. Although I don't think it's too much to ask for professionalism, which was shown to my fiancé and I by many other vendors we were using for our wedding, so I felt that this would be a fair review to leave. When my fiancé and I were engaged last October we had planned on a short engagement of 6 months, so we set our sights on April 25th, 2020. We centered our relationship from the beginning on the values of our Christian faith, and began to make living arrangements together in Nashville based around the move in date of April 25th. Therefore when the unforeseen pandemic "COVID-19" sadly struck our nation, it made the option of rescheduling our wedding to a later date not possible. We had planned a huge wedding celebration, with an expected number of 250 guests. Well as I'm sure everyone could guess, COVID forced us to change our plans due to government mandates. Therefore we decided to have a small intimate celebration with just close family. Which meant we wouldn't be able to have the huge celebration we had planned. Due to this we began to contact vendors to see what they could do for us, a few offered to pay us back our deposits over time, and some even paid them back fully, respectfully due to these circumstances being out of our hands and theirs as well. When we reached out to PSR events, we were told the $1000 deposit for tables, chairs, and linens was non-refundable. To be fair, my fiancé did agree to this in an email conversation with a sales representative, although I don't believe any contract was signed. My bigger problem is she was told that the owner would be reaching out, which never happened. I also reached out to the company with no response by PSR back on March 27th. I'm not saying that we deserve the whole $1000 deposit back, but I do think it would be professional for us to discuss some possible retribution due to no service being given. That's a lot of money, and look I get it, I'm sure PSR is feeling the effects like everybody else. Although I believe that true character is shown in the worst times, and sadly PSR has failed in my opinion to show a good level of character and professionalism that all businesses should strive for. I truly do hope this issue can be resolved and that PSR can reach out to us to at least explain what's going on and possibly discuss a way to make it fair for both sides. Update: Issue resolved